Com 1

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Com 2
Enrique Gomez
Quiz by Enrique Gomez, updated more than 1 year ago
Enrique Gomez
Created by Enrique Gomez over 5 years ago
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Resource summary

Question 1

Question
If a project manager wants to incorporate feedback loops to provide opportunities for interaction to effective communication on the project, she should use a:
Answer
  • a. Presentations
  • b. Writing style
  • c. Meeting management
  • d. Sender-receiver model

Question 2

Question
All of the follow are dimensions of communication activities except:
Answer
  • a. Upward communication
  • b. Horizontal communication
  • c. Procedures
  • d. Written and oral

Question 3

Question
At the beginning of planning, you identify a important stakeholder who are not supporting the project. During a communication planning session you recommend use:
Answer
  • a. The support of management to change this stakeholder because he is not supporting the project team
  • b. The job description of this stakeholder to explain him the importance of his support
  • c. A communication style assessment to identify the preferred communication method, format and content for communication activities with this stakeholder
  • d. The avoiding style of conflict management.

Question 4

Question
Communications are often enhanced when the sender ____ the receiver.?
Answer
  • a. Speaks up to
  • b. Uses gestures when speaking to
  • c. Speaks slowly to
  • d. Shows concern for the perspective of

Question 5

Question
The Charter on a project would be viewed as what type of communication?
Answer
  • a. Formal
  • b. Formal Written
  • c. Contract
  • d. Verbal

Question 6

Question
communicating to the receiver which of the following will they focus on delivering and ensuring that it can be decoded correctly?
Answer
  • a. Medium
  • b. Feedback
  • c. Message
  • d. Noise

Question 7

Question
All of the following could be considered mediums for communication by a project team member except.?
Answer
  • a. Staff meetings
  • b. E-mail
  • c. Message
  • d. Video conference

Question 8

Question
The project manager wants to inform to main stakeholders about the project status sending a monthly report by e-mail. He will use:
Answer
  • a. Pull communication
  • b. Push communication
  • c. Intranet site
  • d. Instant message system

Question 9

Question
Formal written correspondence with the customer is required when:
Answer
  • a. Defects are detected
  • b. The customer requests additional work not covered under contract
  • c. The project has a schedule slippage that includes changes to the critical path
  • d. The project has cost overruns

Question 10

Question
In the communication model, who validates that the receiver has received and understood the message from the sender correctly? PMBOK p371
Answer
  • a. Both the sender and receiver
  • b. Project Manager
  • c. Receiver
  • d. Sender
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