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Pega System Architect Exam V8.8 pt1

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Practice Examen for Pega System Architect Certification v8.8
Pazzis Paulino
Quiz by Pazzis Paulino, updated 9 months ago
Pazzis Paulino
Created by Pazzis Paulino 9 months ago
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Resource summary

Question 1

Question
Which two scenarios require you to configure conditional processing within the case type? (Choose Two.)
Answer
  • • A scholarship eligibility application requires students to enter standardized test scores, Students with qualifying test scores can schedule and interview. Students without qualifying test scores receives a rejection email.
  • • A catering booking application requires customers to enter information about the expected party size, event date, and event time. When customers submit the information the catering company sends a confirmation email.
  • • An application requires customer to select the type of request in a drop-down list. The system routes the request to the appropriate department work queue. A user with access to the work queue processes the case through fulfillment.
  • • A shopping application requires a guest to fill out payment information. A user who enters a membership number skips the payment information step.

Question 2

Question
You are developing a Visa case type to process entry visa applications. As part of the process, applicants schedule an interview with the consulate. An Interview child case is created for the interview process. Following the interview, the consulate reaches a decisions within 48 hours or more. For Visa case to proceed to application notification, the Interview case needs to be resolved. After you create the Interview child case, how to do you configure the case type to achieve the required behavior?
Answer
  • • Following the Create Case step, add a Wait step that pauses the parent case until the application schedules the interview.
  • • Following the Create Case step, add a Wait step that pauses the parent case until the Interview reaches the Resolved
  • • Following the Create Case step, add a services-level agreement (SLA) that escalates the parent case after 48 hours.
  • • Following the Create Case step, add an Interview step that is automatically resolved after 48 hours.

Question 3

Question
Which scenario is a use case for the Wait step?
Answer
  • • The customer cannot complete an application for a checking account until a bank representative reviews their credit report.
  • • An agent needs to send a confirmation email to an insured customer after they complete a form.
  • • A payroll user cannot process a salary increase until the department manager approves the increase.
  • • The customer needs to log in to their account before receiving a membership discount on an online purchase.

Question 4

Question
A requirement states When a customer applies for a credit card, a credit check must be completed in order for the credit card to be approved. Select the case type relationship that satisfies the requirement.
Answer
  • • Make both loan request and credit check top cases.
  • • Make credit check a spin-off case of credit card request.
  • • Make credit check a child case of credit card request.
  • • Make credit card request a child case of credit check.

Question 5

Question
University admission application cases automatically advance in the case life cycle if the application standardized test scores are above a certain threshold. The threshold is determined each year based on the provided national average score. Which two configurations, when applied together, support this requirement? (Choose Two.)
Answer
  • • Configure a process with a decision shape that continues if the TestThreshold configuration setting is less than the applicant’s test score.
  • • Configure a testThreshold Configuration setting that calculates the national average for the test score threshold.
  • • Configure a process with a decision shape that continues if the TestThreshold Configuration setting is greater than the application’s test score.
  • • Configure a TestThreshold Configuration setting with the national average for the test score threshold.

Question 6

Question
A developer discovers that a calculated property value is returning an unexpected result. Which two features of the Trace tool allow you to diagnose the problem without affecting application performed? (Choose Two.)
Answer
  • • Breakpoints
  • • The Event monitor
  • • The Watch function
  • • The Clipboard tool

Question 7

Question
For which use case do you create a new rule in a Pega Platform application?
Answer
  • • A designer reuses a UI section every time the same behavior is needed in the application
  • • A developer makes changes to an email message that is configured in the case life cycle.
  • • A designer uses Design mode at runtime to modify a view to use a two-column template.
  • • A developer creates a parallel process to audit the changes that a service agent makes.

Question 8

Question
How do you indicate the progress of a case toward resolution?
Answer
  • • Apply service levels to the assignment steps.
  • • Design intent-driven user interfaces.
  • • Update the case status on the appropriate steps.
  • • Configure a case notes field to capture progress information.

Question 9

Question
Which scenario requires you to make updates in Dev Studio?
Answer
  • • A task is reassigned when it reaches a service-level agreement goal.
  • • An email correspondence is added to the case type.
  • • A customer representative can approve or reject a claim.
  • • A new confirmation view displays a read-only text property.

Question 10

Question
Which two statements are true about styling controls in App Studio? (Choose two)
Answer
  • • Developers can configure a Date Time control to display as a text input field, drop-down list, or calendar control.
  • • Developers can configure a text input control to change the background when users click the control.
  • • Developers can configure a button control to hide when users click the control.
  • • Developers create a new style format to apply styling to an out-of-the-box button control.

Question 11

Question
Which two statement are true about insights? (Choose two.)
Answer
  • • You can search for an select the fields that you want to include in an insight.
  • • You can transform data queries into sharable visualizations.
  • • You can transform sharable visualizations into data queries.
  • • You can edit application data directly in an insight.

Question 12

Question
In a Credit Card Payment case type, you want to set the yearly fee to USD 75. How do you set the Yearly fee field?
Answer
  • • Configure field validation on the Yearly fee field.
  • • Configure the Yearly fee find to reference the minimum amount due.
  • • In the Data initialization page, set the Yearly fee field to 75.
  • • Configure the Yearly fee field as a calculated field.

Question 13

Question
The number of customer support request cases creater per week. [blank_start]BLANK[blank_end] Average duration and timeliness per assignment. [blank_start]BLANK[blank_end] Top 10 merchants with highest percentage of fraud cases. [blank_start]BLANK[blank_end] Total customer inquiry cases per state per product line. [blank_start]BLANK[blank_end]
Answer
  • Business Reports
  • Process Reports
  • Business Reports
  • Process Reports
  • Business Reports
  • Process Reports
  • Business Reports
  • Process Reports

Question 14

Question
A business architect has developed a new process for a case type. To verify that the UI elements collect the expected result, you want to test the process and the fields. Which two configuration, when used together, allow you to record a set of interactions and save the test result to verify process functionality? (Choose two.)
Answer
  • • Create a unit test for the case type.
  • • Create a scenario tests for the case type.
  • • Add explicit assertions on the UI elements.
  • • Add explicit assertions on the Scenario testing landing page.

Question 15

Question
On the Case Designer, who two component can users tag with a Minimum Lovable Product (MLP) release for project sizing purposes? (Choose Two.)
Answer
  • • A user Mobile App channel
  • • An external system of record (SOR)
  • • An automation
  • • An approval decision

Question 16

Question
You are asked to create a custom status named Open-Review. This status is to be applied to assignments in one application. How do you satisfy the request?
Answer
  • • Circumstance the existing Open field value record on the application name and update the status value to Open-Review.
  • • Add the Open-Review status to the Application record for the application.
  • • Create a field value record named Open-Review for. pyStatusWork with the Apply To class set to the class group.
  • • Create a field value record named Open-Review for .pyStatusWork and configure an Access When record to apply the status to the correct application

Question 17

Question
ABC BankCorp wants to create a mobile app experience for users and CSRs for its Transaction Dispute application. Of the following requirements, which option requires you to configure distinct mobile app channels?
Answer
  • • CSRs can create other case type instances on the mobile app.
  • • Mobile app color palettes are different for users and CSRs.
  • • The mobile app customizes currency units and date/time format according to the location of the users.
  • • The mobile app supports all mobile phone operating systems.

Question 18

Question
Which two options can you configure for a mobile app channel? (Choose Two)
Answer
  • • Define security behavior for a mobile app such as biometric identifiers.
  • • Manage administrative functions such as access to log files.
  • • Define the Ul behavior for each view in a case type when the case is displayed on a mobile device.
  • • Design how Ul elements render across different mobile devices.

Question 19

Question
In the Answer Area, choose the correct test type for each test characteristic. Greatest number of tests in the test suite. [blank_start]BLANK[blank_end] Most expesive to run. [blank_start]BLANK[blank_end] Easiest to maintain. [blank_start]BLANK[blank_end]
Answer
  • Unit Test
  • Scenario Test
  • Unit Test
  • Scenario Test
  • Unit Test
  • Scenario Test

Question 20

Question
In a claims application customers can file home insurance claims. Each claims contains a list of items of loss. Depending on the situation, some claims… investigated for potential fraud in parallel to the actual claim process. Which two case types do you create to support this scenario? (Choose two.)
Answer
  • • Items of loss
  • • Customer
  • • Claim
  • • Fraud Investigation

Question 21

Question
In an Online retail application, the Order Receipt view displays a list of the product ordering, including the product image, unit cost, and quantity. The total cost of the order is displayed at the bottom of the view. Which two configuration on the Receipt view must be together to display the required information as described? (Choose two.)
Answer
  • • Add a repeating dynamic layout with embedded dynamic layouts.
  • • Add the total cost inside the repeating dynamic layout.
  • • Add a dynamic with an embedded repeating dynamic layout.
  • • Add the total outside the repeating dynamic layout.

Question 22

Question
Which option follows best practices for naming a ruleset in Pega
Answer
  • • Pega-prod:01-04-01
  • • Grand-Corporation-Human-Resources-Department:01-01-03
  • • Credit Check:03-01-02
  • • Expense:01-02-05

Question 23

Question
Which requirement is fulfilled by configuration a field value?
Answer
  • • Service agents are able to enter feedback in multiple languages.
  • • A global hotel chain application can display current amenties in 23 languages.
  • • Customers can add an unlimited number of items to an online shopping card.
  • • A government official can enter comments that require location.

Question 24

Question
In a hiring application: * An employee interviews the candidate. * The Human Resources (HR) team creates and sends the officer letter. * The Information Technology (IT) team assigns the workstation. * The facilities team assigns the work desk. To meet these requirements, what persona do you create?
Answer
  • • Employee, IT, Facilities
  • • HR, IT, Facilities
  • • Employee, HR, Facilities
  • • Employee, HR, IT, Facilities

Question 25

Question
Which requirement demonstrates the need configure correspondence?
Answer
  • • Phone a customer for additional information about the case
  • • Case worker receives a mobile push notification to approve an insurance claim
  • • Assign a new insurance claim to a case worker to process
  • • Email the case worker when the insurance claim is routed to their worklist

Question 26

Question
During a playback session, a stake holder notices that a drop-down list is missing one of the required options. Which work item do you create in agile workbench to address this issue?
Answer
  • • Bug
  • • Feedback
  • • User story
  • • Status

Question 27

Question
Which statement most accurately describes the use of pega mobile preview?
Answer
  • • pega mobile preview simulates the application user interface for various mobile devices
  • • pega mobile preview allows you to run a pega application on a mobile device
  • • pega mobile preview simulates user loads to test mobile app performance
  • • pega mobile preview models a typical user interaction to scenario test a mobile app

Question 28

Question
A requirement states: Loan applicants must enter their annual salary. If the salary is above the qualifying threshold, the application is automatically approved. If the salary is below the threshold, the applicant must identify a cosigner. Select the two configuration options that follow best practices to meet the requirement. (Choose Two)
Answer
  • • Design a user view with an annual salary field and a data relationship for cosigner information. Use a visibility condition to display the cosigner information when the salary is below the threshold.
  • • Use a collect information step with an annual salary field. Use a decision shape to determine whether to advance to a step to enter cosigner information or complete the process.
  • • Design a user view with an annual salary field. Create an optional action to collect information about the cosigner and assign the action to the appropriate stage.
  • • Create an assignment step for a loan officer to review the applicant's annual salary and determine if a cosigner is necessary.

Question 29

Question
A help desk ticket case type is defined as follows: If the Process ticket step is configured to set the status to Pending-Triage, when is the status of the case set to Pending-Triage?
Image:
Picture2 (binary/octet-stream)
Answer
  • • When the Triage stage starts
  • • When the Process ticket step completes
  • • When the Enter Ticket Details step completes
  • • When the Process ticket step starts

Question 30

Question
A case type for voiceover requests includes two tasks: Edit Script and Record Script. Your team has been asked to route Edit Script tasks to editors and Record Script tasks to actors. Which approach fulfills this requirement?
Answer
  • • Create two new work queues, one for editors and one for actors.
  • • Create one new work queue and split the tasks by type.
  • • Create one work group for both personas and route to the work group.
  • • Create two new work groups in Dev Studio that reference one work queue.

Question 31

Question
A life insurance company has satellite offices in various countries. Each satellite office has a work queue. Company policy requires that life insurance underwriting be assigned to offices based on the policy owner's residential address. Which routing approach supports this requirement?
Answer
  • • Route the assignment to the correct work queue by using an authority matrix.
  • • Route the assignment to the correct work queue based on business logic.
  • • Route the assignment to a specific underwriter based on business logic.
  • • Route the assignment to the correct work queue by using a reporting structure.

Question 32

Question
A survey is sent to a customer via email. How do you configure a solution to ensure the email includes the case ID for the survey?
Answer
  • • Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.
  • • Call a data transform to copy the case ID from pyWorkPage to the email.
  • • Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.
  • • Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.

Question 33

Question
A moving company provides customers with a tool that recommends a moving vehicle based on the number of bedrooms in their current living space and whether they are planning to move heavy furniture like bed frames, mattresses, or couches. Based on the customer inputs, a decision table presents the customer with a recommendation. Which two configurations do you use together to build the decision table? (Choose Two)
Answer
  • • Create a column for the recommended moving vehicle.
  • • Create rows for the recommended moving vehicle.
  • • Create two rows, one for the number of bedrooms and one for whether the customer is moving heavy furniture.
  • • Create two columns, one for the number of bedrooms and one for whether the customer is moving heavy furniture.

Question 34

Question
How do you guide users through an application form without requiring user training?
Answer
  • • Add the corresponding step to an appropriate stage.
  • • Send a notification to the assigned user.
  • • Add an instruction to the assignment.
  • • Add an optional action to the case to explain the task.

Question 35

Question
An internet provider has a quiz that gives customers a recommended internet speed based on their typical internet use. The questions differ based on the selections that the customer makes, for example, whether they are seeking a recommendation for a residence or a business. Once the customer completes the quiz, how do you determine the recommended internet speed?
Answer
  • • Configure a decision table
  • • Configure a view with the quiz questions
  • • Configure a decision tree
  • • Configure a process with multiple decision shapes

Question 36

Question
You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within 5 days. To meet this requirement you need to set the___________in the service level to 5 days.
Answer
  • • passed deadline
  • • urgency
  • • deadline
  • • goal

Question 37

Question
When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customers with Platinum credit cards automatically skip this process. What task do you perform to implement this requirement?
Answer
  • • Add an Approve/Reject step to test the card type.
  • • Add a card type true/false field to a user view.
  • • Add a custom condition to start the process by testing the card type.
  • • Add a validation condition to the card type for continued processing.

Question 38

Question
In which two situations is it appropriate to use a decision table? (Choose Two)
Answer
  • • A hair care company suggests a line of products to customers based on their hair type, scalp moisture, hair moisture, and whether it is color-treated.
  • • If customers decide to add insurance, checked bags, or early boarding to their airline tickets, extra fees are added to their order total.
  • • A gym recommends a membership type based on the number and type of fitness classes the customer wants to attend every month.
  • • Order total is calculated based on the quantity and price of the items in the customer's shopping cart.

Question 39

Question
Apartment tenants submit maintenance requests that specify their name, address, request type, and description of the request. Tenants may submit multiple maintenance requests for different request types. The company wants to identify duplicate maintenance requests from the same address. Which two configurations, when used together on the Search duplicate cases step, achieve this goal? (Choose Two)
Answer
  • • Configure the request type as a weighted condition.
  • • Configure the tenant name as a basic condition.
  • • Configure the apartment address as a basic condition.
  • • Configure the apartment address as a weighted condition.

Question 40

Question
Sales managers must be able to approve sales quote proposals by email and from a mobile device. How do you implement this requirement?
Answer
  • • Add an Approve/Reject step and enable email and mobile approval.
  • • Add an Approve/Reject step and a Send Email step.
  • • Add an Approve/Reject step with mobile approval enabled and a Send Email step.
  • • Add an Approve/Reject step and enable email notifications on the case type.

Question 41

Question
Which studio do you use to configure a service level agreement (SLA) with a passed deadline?
Answer
  • • Admin Studio
  • • Prediction Studio
  • • Dev Studio
  • • App Studio

Question 42

Question
A travel authorization requires approvals from the requestor's manager, division VP, and possibly an accountant based on the total amount. Which configuration satisfies this use case?
Answer
  • • Cascading approval using when rules to identify the assigned user
  • • Cascading approval using the reporting manager
  • • Cascading approval using an authority matrix
  • • Cascading approval using the workgroup manager

Question 43

Question
Which two statements are true about insights? (Choose Two)
Answer
  • • Insights transform data queries into sharable visualizations.
  • • Visibility is always shared for insight charts.
  • • You can edit application data directly in an insight.
  • • You can use only preconfigured fields in an insight.

Question 44

Question
An application must validate postal codes for Canadian customers to match the pattern A1A 1A1, where A represents a letter, and 1 represents a number. Which two distinct configurations ensure that a user provides a valid postal code? (Choose Two)
Answer
  • • Configure a drop-down control to select the postal code based on the specified city and province.
  • • Configure an edit validate rule to test that the entered postal code conforms to the required partem.
  • • Configure the postal code field as a text property with a required input field.
  • • Configure a validate rule to test that the entered postal code conforms to the required pattern.

Question 45

Question
An organization requests the following behavior for a case type that allows customers to place orders for fulfillment. ♦ The application identifies customer information, such as user ID and locale, upon login. ♦ Cases list the last 10 orders placed by the customer, including the order status. ♦ Customers can select one of the previous 10 orders as the basis for the current order. Select each piece of Information on the left and drag it to the appropriate Clipboard Location. Previous Orders. [blank_start]BLANK[blank_end] Customer Information. [blank_start]BLANK[blank_end] Current order. [blank_start]BLANK[blank_end]
Answer
  • User pages
  • System pages
  • Data pages
  • User pages
  • System pages
  • Data pages
  • User pages
  • System pages
  • Data pages

Question 46

Question
Match each use case to the appropriate configuration. Item quantity and pricing must be captured at the time an order is placed and do not update when the case is accessed later. [blank_start]BLANK[blank_end] Customers must see all of the available mortgage options, but only the selected option is recorded as a part of the case. [blank_start]BLANK[blank_end] Flight status and information remain current eact time a customer accesss their reservation. [blank_start]BLANK[blank_end]
Answer
  • Property to refer to a data page
  • Property to copy from a data page
  • UI Control source data from data page
  • Property to refer to a data page
  • Property to copy from a data page
  • UI Control source data from data page
  • Property to refer to a data page
  • Property to copy from a data page
  • UI Control source data from data page

Question 47

Question
Which two statements about data records are true? (Choose Two)
Answer
  • • Data records define permissible values for data fields.
  • • Data records are displayed in a searchable text field by default.
  • • Data records require external storage.
  • • Data records are displayed in a drop-down list by default.

Question 48

Question
A car insurance quote requires a view for potential customers to enter information to process the request. What are two primary decisions to make before you add fields to the view? (Choose Two)
Answer
  • • Is field entry required?
  • • Are processing actions applied to the field?
  • • Does the field require a data source?
  • • How do users enter values into the field?

Question 49

Question
Which two data requirements ensure valid data? (Choose Two)
Answer
  • • The data fits the business logic.
  • • The data is organized in a data type.
  • • The data is locally sourced.
  • • The data is the correct type.

Question 50

Question
Which issue do you address by simulating a data source?
Answer
  • • The product database moves to a new data source accessible by a web service that is not yet configured.
  • • You need to test a save plan for a savable data page that updates the cost of coverage options for insurance policies
  • • In production, the customer database needs to be taken off-line overnight for scheduled maintenance.
  • • An Embedded data field needs simulated data for testing a customer creation view.

Question 51

Question
In the Answer Area, select the Data Transform configuration that defaults the Quantity property value on a Purchase Request case to 1. Action. [blank_start]BLANK[blank_end] Target. [blank_start]BLANK[blank_end] Relation. [blank_start]BLANK[blank_end] Source. [blank_start]BLANK[blank_end]
Answer
  • Set
  • Update page
  • Apply Data Transform
  • Quantity
  • 1
  • With values from
  • Equal to
  • Quantity
  • 1

Question 52

Question
Which two statements about data objects are true? (Choose Two)
Answer
  • • Data objects can reuse assets from an existing data object through inheritance.
  • • A draft data object references a data type.
  • • A data object created in App Studio creates a data type in Dev Studio.
  • • Data objects are sourced from an external system of record.

Question 53

Question
In a Credit Card Payment case type, you want to set the payment amount to the minimum amount due when a user creates a case. How do you set the payment amount?
Answer
  • • Configure the pySetFieldDefaults data transform to set the default value.
  • • Configure a field validation on the payment amount.
  • • Configure the payment amount field to reference the minimum amount due.
  • • Configure the payment amount as a calculated field.

Question 54

Question
Which two items must be provided by the user to add an external data source to a data object? (Choose Two)
Answer
  • • The authenticating information, if required by the corresponding service.
  • • A data transform to map the application data model to the connector
  • • A simulated data source to test the implementation
  • • The uniform resource identifier that identifies the web service

Question 55

Question
To reduce scrolling on a view, you want to organize existing content so that details display when an option is selected in a drop-down menu. There is no drop-down menu currently on the view. Which two configurations achieve the business requirement? (Choose Two)
Answer
  • • Configure a layout group to separate each option into individual panels and set the layout to a menu format.
  • • Configure a disable condition (when rule) on each field to allow access when the associated option is selected on the drop-down control.
  • • Configure a repeating dynamic layout with an embedded section for each option and set the layout format to grouped.
  • • Configure a data relationship to select the option using the Drop-down list record selection.

Question 56

Question
Select each scenario on the left and drag it to the corresponding attack method. A hacker makes attempts to crack a user password by entering all possible combinations. [blank_start]BLANK[blank_end] A hacker uses a word list of common terms to crack a user password. [blank_start]BLANK[blank_end] A hacker compares each hash against a list of hashed passwords to find a match that cracks a user password. [blank_start]BLANK[blank_end]
Answer
  • Brute-force attack
  • Dictionary Attack
  • Rainbow table attack
  • Brute-force attack
  • Dictionary Attack
  • Rainbow table attack
  • Brute-force attack
  • Dictionary Attack
  • Rainbow table attack

Question 57

Question
An internal application currently grants 75 employees access to one of four roles: Admin, Author, User, and Manager. A new analyst that joins the company requires all the Author role access but only some of the reporting capabilities available to the Manager role. How do you satisfy this security requirement?
Answer
  • • Update the Author role to include the required analyst reports.
  • • Create a new Analyst role with the required access.
  • • Add the analyst to the Manager role.
  • • Add the analyst to both the Author role and the Case Manager channel interface.

Question 58

Question
How do you enable field-level auditing for properties?
Answer
  • • Add an auditing optional action to the case workflow.
  • • Enable the auditing feature on the property rule forms.
  • • Enable field-level auditing for the case type.
  • • Add a field validation to the case workflow.

Question 59

Question
Based on security factors, which two options are considered strong passwords? (Choose Two)
Answer
  • • lLik3Chocolate&sawDustIcecre@m
  • • d8073&gxn*,.ki;vnhdf($h&m
  • • bluedoor
  • • Pe6@5yst3m$

Question 60

Question
Which two configuration steps must be performed together to record a unit test for automated testing? (Choose Two)
Answer
  • • Add a test case to the Automated Testing landing page.
  • • Select a ruleset that is configured to store the results of the test.
  • • Select a ruleset that is configured to store automated test cases.
  • • Add an assertion to define an expected result.

Question 61

Question
Which two conditions do you test with a unit test? (Choose Two)
Answer
  • • A data page populates without any errors.
  • • A property value is set correctly by a data transform.
  • • An application displays user views for 20 users within three seconds.
  • • An application is successfully migrated to a test system.

Question 62

Question
ABC BankCorp operates two subsidiaries, GloboBank and LocalBank, with different brandings. ABC BankCorp wants to create a mobile app experience for both users and customer service representatives (CSRs) for its Transaction Dispute application. Of the following requirements, which two options affect the number of mobile app channels that you need to configure? (Choose Two)
Answer
  • • Mobile apps must support both phones and tablets.
  • • Customers can create only dispute cases, while CSRs can also create fraud report cases.
  • • Mobile app color palette is customized for each subsidiary.
  • • The app customizes currency units and date/time format according to the user's locale.

Question 63

Question
Which two use cases are supported by configuring a mobile channel in App Studio? (Choose Two)
Answer
  • • Grant access to the application for a specific user.
  • • Set the width of an application icon to 180x180 pixels.
  • • Configure a left swipe behavior to open a message.
  • • Lock the application after 20 minutes of inactivity.

Question 64

Question
All managers must be able to view the Employee vacation requests report in their Manager portal dashboards. Which configuration fulfills this requirement?
Answer
  • • Create a new landing page on the portal with the new report saved in a public category.
  • • Add a report widget to the portal dashboard, and then click Publish to default.
  • • Add a report widget to the portal dashboard, and then click Publish.
  • • Add the report to a public category, and then add the out-of-the-box Reports landing page to the portal.

Question 65

Question
You need to test whether a user interface is suitable for users with visual disabilities, such as Deuteranopia (red-green confusion). How do you perform this task?
Answer
  • • Use the Accessibility Inspector.
  • • Use a screen reader extension.
  • • Enable the Live UI tool.
  • • Unit test section rules.

Question 66

Question
You are designing a form for an online bookstore to show new arrivals. Which layout do you use to display the book cover pictures, as shown in the image?
Image:
Picture3 (binary/octet-stream)
Answer
  • • Screen layout
  • • Column layout
  • • Repeating dynamic layout
  • • Dynamic layout

Question 67

Question
You need to localize correspondence into a language that is unavailable in the Pega language pack. Which option satisfies the requirement?
Answer
  • • Leverage translation services SOAP calls and enable records for translation.
  • • Configure a field value record that contains the correspondence text.
  • • Create the Translation rule manually and include the rule in the application ruleset.
  • • Run the Localization wizard and add translations to Translation.html.

Question 68

Question
Which two control types allow you to display three balance transfer offers on a form with a single control, to prevent the customer from selecting more than one offer? (Choose Two)
Answer
  • • Button
  • • Radio buttons
  • • Checkbox
  • • Drop-down list

Question 69

Question
Users must provide values to certain fields before submitting a job application form. Which configuration adds asterisks to indicate the mandatory fields on the form?
Answer
  • • Use an Edit Validate rule to verify if each of the mandatory properties has a value.
  • • Configure the mandatory fields as Always Required on the form at runtime.
  • • Use a Validate rule to verify the mandatory fields have a value.
  • • Configure a Disable when condition on the mandatory fields at runtime.

Question 70

Question
An order form provides four options from which customers select one option. According to best practice, which of the following two UI control types can be used to minimize clutter on the order form? (Choose Two)
Answer
  • • Dropdown
  • • Checkbox
  • • Radio buttons
  • • Autocomplete

Question 71

Question
A reservation process allows customers to reserve a flight, hotel room, and rental car as part of a travel itinerary. Which configuration displays a Select flight insurance check box only when the itinerary includes a flight?
Answer
  • • A disable condition (when rule) that is applied to the section with the flight insurance information.
  • • A required condition (when rule) that is applied to the Select flight insurance check box.
  • • A visibility condition (when rule) that is applied to the Select flight insurance check box.
  • • A disable condition (when rule) that is applied to the Select flight insurance check box.

Question 72

Question
Drag the appropriate ruleset version type to the corresponding scenario. You need to update a decision table to correct one of the expected results. [blank_start]BLANK[blank_end] You need to add new options and processing behavior to a cancellation process. [blank_start]BLANK[blank_end] You need to add a case type to provide a new Microjourney to users. [blank_start]BLANK[blank_end]
Answer
  • Patch version
  • Minor version
  • Major version
  • Patch version
  • Minor version
  • Major version
  • Patch version
  • Minor version
  • Major version

Question 73

Question
Before development, your team creates a spreadsheet with work items to populate the backlog. All work items that describe business requirements are prioritized as Must have. You also create work items to address: ♦ A future enhancement request to group a set of existing steps into a multistep form ♦ A drop-down list that is missing one of the required options ― This work item is in progress because the missing option prevents work from being done How do you populate the backlog directly from the spreadsheet?
Answer
  • • Import stories
  • • Create bugs
  • • Create stories
  • • Create feedback

Question 74

Question
Which three options can you configure for a mobile app channel? (Choose Three)
Answer
  • • Change the host for a mobile app to a production system, rather than a development system.
  • • Identify how different mobile devices render UI controls.
  • • Establish security behavior for a mobile app, such as the use of biometric identifiers.
  • • Define UI behavior for a view when displayed on a mobile device.
  • • Define the role applied to users when they run the mobile app.

Question 75

Question
Which two statements are true about minimum lovable product (MLP) sizing when using the Estimator tool? (Choose two.)
Answer
  • • MPL complexities set to ‘’high’’ are reserved for MLP 2 and later.
  • • MLP sizing leads to precision in the sprint cycle and resource planning.
  • • Creation of case steps is factored into MLP sizing.
  • • Initial estimations are high-level and can be refined during sizing.

Question 76

Question
A developer is attempting to reference a validate rule called ValidateCustomer from a flow action applied to a case type class called ACME-IT-Work-Ticket. The case type class directly inherits from the Work- class. The case type class does not contain a ValidateCustomer validate rule. Place the classes in the order in which Pega searches for the ValidateCusromer validate rule, from first to last.
Image:
Picture4 (binary/octet-stream)
Answer
  • ACME-IT-WORK
  • ACME-IT
  • ACME
  • Work
  • @baseclass

Question 77

Question
To qualify for an instant loan, an applicant must earn a monthly income of at least GBP2000 and cannot exceed GBP20000 in credit card debt. How do you enforce these restrictions when requesting an instant loan?
Answer
  • • Use UI controls to validate the entries in the income and credit card debt fields.
  • • Use a Validate rule to call two Edit validate rules: one for income and one for credit card debt.
  • • Use a single Validate rule with two conditions; one for income and one for credit card debt.
  • • Use two Edit Validate rules; one for income and one for credit card debt.

Question 78

Question
When a user selects a item in a list, the application displays data about that item. Data is copied to a page property using the Copy from a data page options. After the data has been copies to the property, when is the data copies to the property again?
Answer
  • • Never
  • • The next time the case is opened
  • • The next time the property is accessed
  • • When the item is changed

Question 79

Question
What is the relationship between pyWorkPage and case data?
Answer
  • • pyWorkPage contains only the data entered by users while creating and processing a case.
  • • pyWorkPage contains all the data pages accessed while creating and processing a case.
  • • pyWorkPage contains only the data generated by the system while creating and processing a case.
  • • pyWorkPage contains all the case data generated while creating and processing a case.

Question 80

Question
A retail store wants an application to process a new customer loyalty account. The customer enters their contact information; including name, email, phone number, and address. This information is displayed in a data relationship. What type of data relationship do you create?
Answer
  • • A Data reference field
  • • An Embedded data field
  • • A Case reference field
  • • A Query field

Question 81

Question
In which two scenarios might you use Configuration settings to simplify deployment? (Choose Two)
Answer
  • • Determine which Process in a flow is followed based on a changing value
  • • Changing the cost of a specific item in a list of products
  • • Setting the name of a Work Queue used in a flow
  • • Grouping related business functions from more than one application

Question 82

Question
For which requirement must you configure a Validate Rule in Dev Studio?
Answer
  • • The amount of a transfer between accounts must be greater than zero and less than the available balance of the originating account.
  • • An email address is required for a Case to enter the Approval Stage.
  • • A timesheet submitted by a consultant assigned to a client project must be reviewed by an auditor.
  • • The value of the Date of service field must be no more than 15 days for a critical issue, and up to 60 days in the future for an issue with a lower priority.

Question 83

Question
An order placed with a wholesaler must include pricing information from the inventory database as of placement of the order. Which is the best implementation for this use case?
Answer
  • • Configure a page property with the Copy data from a Data Page option selected.
  • • Reference the pricing information directly from a user interface control.
  • • Configure a page property with the Refer to a Data Page option selected.
  • • Configure a Data Transform to populate a page with price information.

Question 84

Question
In which two scenarios should you set default property values? (Choose Two)
Answer
  • • A developer uses proxy customer data to run development tests.
  • • The arrival day and departure day for a hotel reservation is equal to today and tomorrow, respectively.
  • • A customer receives a suggested product based on recent product search history.
  • • An Assignment is automatically assigned to the default Work Queue for the consulting team.

Question 85

Question
Which two tasks can you perform with the Clipboard tool? (Choose Two)
Answer
  • • Update the vehicle model on a Vehicle information Data Page.
  • • Test decisions on a Case by setting property values for a form that has not been submitted.
  • • Update linked properties that reference the Customer data object.
  • • Review the current values of user data, such as the Operator ID and Access Groups.

Question 86

Question
Drag the words into the correct boxes.
Image:
Picture5 (binary/octet-stream)
Answer
  • Set
  • Source
  • Data Transform
  • Connector
  • Process

Question 87

Question
Field values enable you to _________________.
Answer
  • • define the values used in a circumstance template
  • • test the validity of an input value
  • • customize a list of allowed values for a property based on the context of the property
  • • set default values for a property

Question 88

Question
Exchange rates are updated daily from a web service. You make the exchange rates available in your application using a Data Page. Which scope do you select for the Data Page?
Answer
  • • Thread
  • • Node
  • • Application
  • • Request

Question 89

Question
Which two items are required for a Configuration setting? (Choose Two)
Answer
  • • All users must receive access to Configuration Sets
  • • You must know the name of each user who needs access
  • • There must be an existing Configuration Set
  • • You must select the Include Association Data check box in the relevant Pega-Configuration class structure Rule

Question 90

Question
Identify the three valid options for simulating data for unit testing during application development. (Choose Three)
Answer
  • • Data Transform
  • • Report definition
  • • Decision table
  • • Lookup
  • • Connector

Question 91

Question
Drag each page category to the associated page description.
Image:
Picture6 (binary/octet-stream)
Answer
  • Data page
  • Linked Property Page
  • User page
  • System page

Question 92

Question
How do you customize the allowed values for a property based on the context of the property using field values?
Answer
  • • Create a field value record for each value and set the context using the Apply to: field.
  • • Create a Ruleset for each context, then create a field value record for each value and add the field value record to the appropriate Ruleset.
  • • Create a field value record and a unique property record for each allowed value in each context.
  • • Create a base field value record, then create a circumstance of the base record for each allowed value.

Question 93

Question
In the Personal Insurance division, the goal and deadline dates are assigned to each Case. For insurance claims Cases, stakeholders want to override the default goal date but maintain the default deadline date. Which two configuration steps do you take to meet this requirement? (Choose Two)
Answer
  • • Select the Call superclass Data Transform option in each of the Case Type Data Transforms.
  • • In the Claims Data Transform, for each Case Type, configure an Update Page Action, and then set the goal date value.
  • • Select the Call superclass Data Transform option in the Claims Data Transform, and then clear the option in the parent Data Transform.
  • • In each Case Type Data Transform, set the goal date to the required value.

Question 94

Question
The Database save option ______________ and ______________.
Answer
  • • Writes a single instance back to a database table in a system of record (SOR).
  • • Provides the option to write to an external system of record using a Robotic Desktop Automation (RDA) or Robotic Process Automation (RPA).
  • • Maintains transactionality within the save operation when data is saved.
  • • Is available for Data Pages with a page list structure.

Question 95

Question
What are two benefits of using a Save Data Page Step? (Choose Two)
Answer
  • • Can reduce application memory requirements
  • • Saves all data to the Clipboard when the Step is reached
  • • Allows for real-time updates to the system of record (SOR)
  • • Saves all Data Pages in the application and updates the system of record (SOR).

Question 96

Question
You have a Data Page with customer data. The Data Page is configured to reload if it is older than one hour. Which of the following best describes when the Data Page will reload?
Answer
  • • The Data Page reloads on the next access one hour after last accessed.
  • • The Data Page reloads on the next access one hour after creation.
  • • The Data Page reloads automatically one hour after last accessed.
  • • The Data Page reloads automatically one hour after creation.

Question 97

Question
In which of the following situations would you use a Data Transform?
Answer
  • • Reuse properties in two forms.
  • • Copy data from one page to another.
  • • Run a Flow Action.
  • • Create properties after creating the Case.

Question 98

Question
A product return Case must always show the current contact information for a customer. The Case sources the contact information from the customer database to display in a header section on each Step. Which is the best implementation for this use case?
Answer
  • • Configure a page property with the Copy data from a Data Page option selected.
  • • Configure a page property with the Refer to a Data Page option selected.
  • • Configure a Data Transform to populate the Data Model with customer data directly.
  • • Reference a Data Page with customer information directly from UI controls.

Question 99

Question
Which one of the following security scenarios do Configuration settings support?
Answer
  • • A client can view their personally-identifying information.
  • • A manager can read and write Configuration settings where a user can only read Configuration settings.
  • • A user who is assigned Top Secret clearance can write and delete Configuration settings, while a user who is assigned Secret clearance can only read Configuration settings.
  • • A user can enter an address in the shipping address field only if the user first selects a shipping type from a radio button list.

Question 100

Question
A Case Type allows customers to specify a paint color and finish for a painting cost estimate. Which configuration prevents users from entering an invalid combination of colors and finishes on a form?
Answer
  • • Create picklists for the color and finish, each sourced from a Data Page.
  • • Configure an edit Validate Rule to test the combination of color and finish.
  • • Configure a Decision Rule to test the combination of color and finish.
  • • Create a Validate Rule to test the combination of color and finish.

Question 101

Question
What is the best practice for avoiding accidental overwrites when referencing an autopopulated property?
Answer
  • • Auto-populate the property by referring to a Data Page.
  • • Auto-populate the property by copying data from a Data Page.
  • • Auto-populate the property by manually referencing a data source.

Question 102

Question
You need to add a field for a bank routing number to a View. The bank routing number must consist of only the numbers 0-9, including any leading zeros. Which configuration option ensures that users submit a valid bank routing number?
Answer
  • • Configure a Validate Rule to call an edit Validate Rule to add leading zeroes to any entry that contains fewer than nine digits.
  • • Configure a Validate Rule to call an edit Validate Rule that checks whether the user input consists of only the numbers 0-9.
  • • Configure a Validate Rule to check whether the user input consists of only the numbers 0-9.
  • • Configure a Validate Rule to check whether the user input is nine characters long.

Question 103

Question
A healthcare services Case has a child Case that manages the hospital intake questionnaire. The patient can self-identify symptoms from a list of possible symptoms in the child Case. Selected symptoms are copied over to the parent Case with the status of "Unconfirmed." In the parent Case, the physician can update the symptoms that are listed and their associated status. Which two configurations would be part of the Selected Symptoms Data Transform? (Choose Two)
Answer
  • • Set the status for each copied symptom equal to "Unconfirmed."
  • • Iterate over the list of possible symptoms and copy the entries that the patient selected during intake.
  • • Create a new property for each selected symptom and copy the properties to the parent Case.
  • • Remove unselected symptoms from the source of possible symptoms.

Question 104

Question
Which scenario describes the type of information that is stored in pyWorkPage?
Answer
  • • Information about the external storage provider for the UBank application
  • • A list of available properties in the Greater Boston metro area that are cached from a realtor's database
  • • The date and time a user created the Onboarding Case
  • • The access groups for the customer service representative who is currently logged in to the application

Question 105

Question
In which of the following situations do you simulate a data source for a data View?
Answer
  • • When performance testing an integration
  • • When the interface between the application and the external data provider is not finalized
  • • When the Data Page writes data to the external system.
  • • When you want to simulate a large amount of data

Question 106

Question
An automobile service management Case must allow customers to select the make, model, and trim of an automobile when setting up a service appointment. Which implementation satisfies this requirement?
Answer
  • • Configure a page list containing the make, model, and trim information that uses the Copy data from a Data Page option.
  • • Reference the make, model and trim information from a series of drop-down lists in the UI.
  • • Populate a data object with records of all the allowed combinations of make, model, and trim.
  • • Configure a page list containing the make, model, and trim information that uses the Refer to a Data Page option.

Question 107

Question
In a mortgage loan Case Type, applicants enter data in the Credit score, Income, Assets, Liabilities, and Loan amount fields. The data is submitted on different Processes in the Case Type. The system informs applicants that, based on the data they provided in the financial information Stage, there are no loans available, and the Case does not enter the Loan Stage. How would you configure the Case Type to perform the data validation described in this scenario?
Answer
  • • Set the control for each field to allow only valid data.
  • • Set each field to the appropriate Field Type to test for valid data.
  • • Configure business logic validation on each form.
  • • Configure business logic validation on the financial information Stage.
  • • Configure business logic validation on the Loan Stage.

Question 108

Question
Which two statements are true about skipping Stages and Processes? (Choose Two)
Answer
  • • A Process always starts unless a Condition is present.
  • • A Stage never skips unless a Condition is present
  • • You can add only one Condition to a Stage or Process.
  • • Stages are always skipped unless configured to continue.

Question 109

Question
Which requirement is best implemented by using a Wait Step in a Case?
Answer
  • • You must pause a Case until a user uploads a signed document.
  • • You need to send an email after a user completes a form.
  • • You cannot proceed with an expense report until a manager approves the request.
  • • You cannot complete a purchase Case on a website unless you complete a new account child Case.

Question 110

Question
The UCom shopping website decides to share an update on order acceptance and the expected delivery time of the product. Which Automation Step is most suitable to achieve this objective?
Answer
  • • Send notification
  • • Push notification
  • • Post to pulse
  • • Update Case

Question 111

Question
In an online shopping application, the primary Case Type PurchaseOrder has two child Case Types: Payment and Packaging. In processing PurchaseOrder Case PO-11, the Payment Case Pay-37 and Packaging Case Pac-56 are created. Which statement about the processing of PO-11, Pay-37, and Pac-56 is correct?
Answer
  • • Pac-56 must be resolved before Pay-37 is resolved.
  • • PO-11 must be resolved before Pay-37 and Pac-56 is resolved.
  • • Both Pay-37 and Pac-56 must be resolved before PO-11 can be resolved.
  • • PO-11 can be resolved when either Pay-37 or Pac-56 is resolved.

Question 112

Question
Which two of the following statements about adding a Channel-specific Process in the Create Stage are true? (Choose Two)
Answer
  • • To add a Channel-specific Process, such as Alexa or chatbot, you create a new version of the application.
  • • The Channel must be added to the application before you can choose it as an option in the Create Stage.
  • • You can only designate a Channel-specific Process in the Create Stage in your Case Type.
  • • To add a Channel-specific Process, such as Digital Messaging, you select the More icon (three dots) on the Create Stage.

Question 113

Question
Which two of the following statements are true about user interface elements? (Choose Two)
Answer
  • • The predefined formats for a button include Standard, Simple, and Strong
  • • Formats for control types can only be reused across a case type
  • • Autocomplete is an example of a basic control available out of the box
  • • Within an application each control type can only have one defined style.

Question 114

Question
Drag the appropriate attribute to the use case scenario.
Image:
Picture7 (binary/octet-stream)
Answer
  • Disabled
  • Required
  • Visible

Question 115

Question
Drag each phrase to where they are needed to complete the task. Create a role. [blank_start]BLANK[blank_end] Create a user. [blank_start]BLANK[blank_end]
Answer
  • Supply an email address and a role
  • Supply a name and a Channel
  • Supply an email address and a role
  • Supply a channel and a name

Question 116

Question
Given that the following validation criteria triggers an error message, which data set triggers the error message? Update Operator is equal to "operationsdir@co.com" and Case Status is not equal to "Open"
Answer
  • • Update Operator = "operationsmgr@co.com" Urgency = 45 Case Status = "Open"
  • • Update Operator = "operationsmgr@co.com" Urgency = 50 Case Status = "Pending-Review"
  • • Update Operator = "operationsdir@co.com" Urgency = 45 Case Status = "Resolved"
  • • Update Operator = "operationsdir@co.com" Urgency = 50 Case Status = "Open"

Question 117

Question
Which of the following two statements are true about the dashboard? (Choose Two)
Answer
  • • Each Persona-based interface includes a dashboard tailored to the Persona.
  • • Each Persona-based interface includes an empty dashboard that must be customized with widgets tailored to the user's Persona.
  • • The dashboard displays key performance indicators (KPIs) and operational information about your application.
  • • Persona-based interfaces must be created and customized for the Personas used in the business.
  • • The dashboard should contain all available widgets for a specific Persona, to help increase their productivity.

Question 118

Question
A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator and Work Status. You must sort the Create Date values so that the most recently created Cases appear at the top of the list with the remaining Cases descending from newest to oldest. How should you design the report to support this requirement?
Answer
  • • For the Create Date property, select Count in the Summarize column.
  • • Configure the Create Date as the first column in the report.
  • • Add a filter condition where Create Date is greater than one.
  • • For the Create Date property, select Highest to Lowest sort type.

Question 119

Question
Drag the role to the appropriate description.
Image:
Picture8 (binary/octet-stream)
Answer
  • Citizen Developer
  • Product Owner
  • Subject Matter Expert
  • Quality Assurance

Question 120

Question
Choose the two correct types of Wait Steps. (Choose Two)
Answer
  • • Dependency
  • • Approval
  • • Paused
  • • Timer
  • • Case dependency

Question 121

Question
A manager has requested a report that shows the purchase requests for each of the regional cost centers. The manager wants to organize the results so that the cost center appears only once on the report and the requests are listed under the cost center. How should you configure the report?
Answer
  • • Use the cost center column to group the results.
  • • Filter the results so that only cost center and requests are included in the report.
  • • Use the requests column to group the results.
  • • Summarize the requests column by count.

Question 122

Question
The ECare automobile company uses a Decision table to evaluate the Express Gold battery warranty discount off the repair price based on when a customer originally purchased their battery in USD. Alex purchased an Express Gold battery from the ECare company 25 months ago. Due to some minor issues, the battery needs repairing. The total repair cost is USD100. Because the battery is under the warranty period, what is the total due after the applied discount?
Image:
Picture10 (binary/octet-stream)
Answer
  • • USD45
  • • USD0
  • • USD100
  • • USD55

Question 123

Question
UPlus Bank offers new mortgage loans to eligible customers. The bank creates a loan request form to collect the loan requests and decides not to consider the loan request if a customer already applied for a loan. Which Automation shape achieves the business use case?
Answer
  • • Send email.
  • • Persist Case
  • • Search duplicate Cases.
  • • Create Case

Question 124

Question
Which of the following options is a valid swipe Action?
Answer
  • • Returning to the previous screen
  • • Starting an optional Process on your Case
  • • Changing the text color of a menu
  • • Executing an optional Action on your Case

Question 125

Question
A customer service representative opens a refund request Case, determines it is a duplicate, and resolves it. The Case Status changes to Resolved-Duplicate. What happens to the Case next?
Answer
  • • Processing of the Case terminates.
  • • The Case is routed to the manager for resolution.
  • • The duplicate Cases are automatically merged into one Case.
  • • The duplicate Case is moved to a queue to be merged later.

Question 126

Question
Management reports that a large number of Cases are incorrectly identified as potential duplicates. Which two approaches can you use to modify the duplicate Case search process to reduce the number of potential duplicates identified? (Choose Two)
Answer
  • • Increase the threshold value.
  • • Add a second Search duplicate Cases Step to filter out invalid duplicates.
  • • Increase the weights for all basic conditions.
  • • Adjust the condition weights.
  • • Do not use a basic condition.

Question 127

Question
Which two actions can you perform from the Explore Data landing page? (Choose Two)
Answer
  • • Edit medical facility data for a health insurance application.
  • • Create a pie chart for customer satisfaction data.
  • • Create a new Sales data field to reference an Insight rule.
  • • Filter, sort, or group data for product inventory.

Question 128

Question
Select two ways you use Agile Workbench to add details to bug and feedback items. (Choose Two)
Answer
  • • Use the integrated screen capture tool.
  • • Use the integrated video recording tool.
  • • Record the bugs and feedback in the Case Life Cycle Step descriptions.
  • • Use the integrated audio recording tool.

Question 129

Question
Identify the use case that requires creating a new role.
Answer
  • • A new application is created.
  • • An additional combination of Channel interface and permissions is necessary.
  • • The permissions for an existing role are too limited for the work to be done.
  • • An additional person needs to interact with an application.

Question 130

Question
A CSR resolving an auto claims case attaches a document required by the Claims Review team. In which location does the CSR attach the document so that access to the document is limited to only Claims Review team members working on that specific auto claims case?
Answer
  • • The Utility pane, located to the right of the case work area.
  • • The Case designer in App Studio.
  • • The private space utilized by CSRs to facilitate team communication.
  • • The Documents landing page associated with the Claims application.

Question 131

Question
[blank_start]BLANK[blank_end] are web channels that are accessed through a browser, regardless of the access device. [blank_start]BLANK[blank_end] contain [blank_start]BLANK[blank_end] that combine information to match the needs of your users. To create new landing pages in App Studio, enter the Design mode to access the [blank_start]BLANK[blank_end] menu.
Answer
  • Portals
  • Landing pages
  • Portals
  • Landing pages
  • Landing pages
  • Portals
  • Landing pages
  • Portals

Question 132

Question
A user wants to see the number of service requests that team members perform at different times a day. A developer adds the Reports [blank_start]BLANK[blank_end] to the main menu of the [blank_start]BLANK[blank_end], a default portal. Reports is an out-of-the-box [blank_start]BLANK[blank_end].
Answer
  • User portal
  • Landing page
  • Custom page
  • User portal
  • Landing page
  • Custom page
  • Custome page
  • User portal
  • Landing page

Question 133

Question
Select two use cases supported by Agile Workbench. (Choose Two)
Answer
  • • You need to adjust the due date for several user stories.
  • • The project team discusses how many application developers are needed and reports back to the stakeholders.
  • • The lead developer creates a new application for the development team.
  • • During a peer review, the reviewer discovers and records an application bug.

Question 134

Question
Consider the following scenario: The payroll manager requests a report on the average length of time required to obtain the various approvals for employee raises and promotions. What type of metric does the report provide?
Answer
  • • Business metric
  • • Approval metric
  • • Process metric

Question 135

Question
Consider the following scenario: Your company needs two separate mobile apps: one for customers to place delivery orders and one for couriers to confirm deliveries. The specifications include using a blue header background for the customer app and a green header background for the courier app. Which configuration allows you to complete this task?
Answer
  • • Create one mobile app Channel interface. Rename the header elements as customer and courier, and change element background colors, respectively.
  • • Create two mobile app Channel interfaces, one for customers and one for couriers. Set the background color in the layout menu for each Channel interface.
  • • Create a single mobile app Channel interface, and designate two header background colors that switch depending on who downloads the app.
  • • Create two mobile app Channel interfaces, one for customers and one for couriers. Set the background color in the content configuration menu for each Channel interface.

Question 136

Question
Each row of a Decision table consists of one or more testable Conditions organized into columns. How does Pega Platform™ determine when to return the specified result for a row?
Answer
  • • When any one of the Conditions in the row is true.
  • • When the first Condition in the row is true.
  • • When the last Condition in the row is true.
  • • When all the Conditions in the row are true.

Question 137

Question
Which two assets are assigned to a release and used to estimate the project scope and duration? (Choose Two)
Answer
  • • Channels
  • • Case Types
  • • Processes
  • • Data objects

Question 138

Question
In an online banking application, a Transaction inquiry Case is created when a suspicious transaction is detected. If the customer verifies that the transaction was unauthorized, Pega Platform creates a Fraud investigation Case, which can be spun off into investigations as appropriate. Details about the transaction are collected in the Transaction inquiry Case. Those details are populated in the Fraud investigation Case. What two Actions do you perform to achieve this configuration in App Studio? (Choose Two)
Answer
  • • Configure Transaction inquiry as a parent Case and Fraud investigation as a child Case.
  • • Reference the transaction data from the parent Case in the child Case.
  • • Configure Fraud investigation as a parent Case and Transaction inquiry as a child Case.
  • • Propagate the transaction data from the parent Case to the child Case.

Question 139

Question
UPlus Bank uses a Decision table to recommend a credit card based on customer status. Ryan applies for a credit card. He is an existing customer, is 32 years old, and has a credit score of 600. What type of credit card is recommended?
Image:
Picture12 (binary/octet-stream)
Answer
  • • Gold rewards card
  • • Reward plus card
  • • Standard card
  • • Premier Gold rewards card

Question 140

Question
Given that an event is a trigger caused by user activity and an action is a response by the application, which two of the following sets represent action sets (event > action) in Pega Platform™? (Choose Two)
Answer
  • • Run data transform > Enter
  • • Double-click > Scan barcode/QR code
  • • Open mobile app > Focus
  • • Tab key > Add new work

Question 141

Question
Drag each step from the left into the order required to invite the auditor as a new user on the right.
Image:
Picture13 (binary/octet-stream)
Answer
  • Create the Auditor web Channel
  • Create the auditor role
  • Add the email address for the auditor
  • Assign the auditor role to the new user

Question 142

Question
A business process requirement states that users should be able to modify the shipping address at any time without interrupting the primary path of the Case. Which of the following options is the best way to design for this requirement?
Answer
  • • Add an optional Action to the Case Type.
  • • Add a Process to an Alternate Stage.
  • • Add a Step in a Process.
  • • Add a Process in a Stage.

Question 143

Question
Two mobile app Channel interfaces are created for the Manager and Employee user Personas. The Manager Channel interface contains capabilities to run reports and edit orders, while the Employee Channel interface does not. Both Personas can use either Channel interface.
Answer
  • False
  • True

Question 144

Question
On a [blank_start]BLANK[blank_end], you define a Condition with comparators to determine when the [blank_start]BLANK[blank_end] is skipped. On a [blank_start]BLANK[blank_end], you define a Condition with comparators to determine when the [blank_start]BLANK[blank_end] is executed.
Answer
  • Stage
  • Process
  • Stage
  • Process
  • Process
  • Stage
  • Process
  • Stage

Question 145

Question
What are two benefits of using insights? (Choose Two)
Answer
  • • Insights allow you to share data queries between users to support collaboration
  • • Insights allow you to modify application data to fit your business requirements
  • • Insights allow you to transform data queries into tables or visualizations to make data analysis easier
  • • Insights allow you to sort data for applications that use Theme UI-Kit to gain better access to the data you need

Question 146

Question
Which collaboration tool enables users to resolve cases more effectively by minimizing their need to leave an application to access externally-stored content?
Answer
  • • Spaces
  • • Pulse
  • • Tags
  • • Documents

Question 147

Question
You want to evaluate Cases as potential duplicates when the existing Cases and the current Case have the same create operator. How can you ensure that only Cases with the same create operator are evaluated?
Answer
  • • Add a basic condition that uses the create operator value and apply a weight of 100.
  • • Add a weighted condition that uses the create operator value in both condition fields, an equals operation, and a weight of 0.
  • • Add a basic condition where the create operator in an existing case is the same as in the current Case.
  • • Add a weighted condition that uses the create operator value, an equals operator, and a weight of 100.

Question 148

Question
In a customer service Case Type, customers can indicate that they are interested in filling out a survey about their customer service experience. If the customer agrees to complete the survey, they proceed to the Customer Survey Stage. Otherwise, the Case resolves automatically. How do you configure this behavior?
Answer
  • • Configure the Customer Survey Stage never to skip.
  • • Configure the Customer Survey Stage with a custom Condition to skip when the customer does not indicate interest in filling out a survey.
  • • Configure the Customer Survey Stage with a custom Condition to start when the customer indicates interest in filling out a survey.
  • • Configure the Processes in the Customer Survey Stage to start if the customer indicates interest in filling out a survey.

Question 149

Question
End users can clear selections on a form and view the previous actions on the case. How do you configure the action set on a button to achieve this result?
Answer
  • • First, configure a Click event with a View History action. Next, add a Refresh action to the event.
  • • First, configure a Click event with a Refresh action. Next, add a View History action to the event.
  • • First, configure a Refresh event with a Click action. Next, configure a View History event and a Click action.
  • • First, configure a Click event with a Refresh action. Next, configure a Double-click event and a View History action.

Question 150

Question
Which Pega Platform feature allows users to categorize and relate Pulse messages using keywords?
Answer
  • • Routing
  • • Insights
  • • Pulse
  • • Tags

Question 151

Question
Choose the answer that best completes the sentence Automating decisions based on business logic enables ____________________.
Answer
  • • architects to improve the performance of the application
  • • application users to focus on decisions that require human expertise
  • • application users to mark a specific location for business exceptions that may arise in the Process flow
  • • architects to spend less time building the application

Question 152

Question
In which scenario is it appropriate to remove a landing page from an application?
Answer
  • • You are developing a new landing page that is available for all users.
  • • You are developing a landing page that is only relevant for people managers and is not available for individual contributors.
  • • You are developing a landing page that replaces an existing landing page, which is being deprecated and should not be used by any users.
  • • You are developing a landing page that is not available from the main menu by default, but that users can add to the main menu if appropriate.

Question 153

Question
Which requirement could be satisfied with an optional Action?
Answer
  • • An application randomly sends a survey to customers once their Case is resolved.
  • • Reassign any Task that remains open after three days to another user.
  • • Require a separate approval Process whenever an order exceeds USD10,000.
  • • Allow a user to transfer a Case to another employee at any Stage of the Case.

Question 154

Question
You want to configure your dashboard to include the work volume by status. How do you achieve this?
Answer
  • • Create a Work Volume by Status landing page to add to your dashboard landing page.
  • • Update your dashboard template from Wide-narrow.
  • • Update your dashboard to include the Work Volume by Status widget.
  • • Create a new Dashboard landing page that uses the Work Volume by Status page template.

Question 155

Question
In a mortgage application, the user creates a loan request. Before approving the loan request, the loan officer must receive the appraisal results. How can you configure the Case Types to reflect the loan request and appraisal relationship?
Answer
  • • Make both loan request and appraisal parent Case Types.
  • • Make loan request a parent Case Type and appraisal a child Case Type.
  • • Make mortgage a parent Case Type. Make loan request and appraisal child Case Types.
  • • Make appraisal a parent Case Type and loan request a child Case Type.

Question 156

Question
Select the two correct statements about work items in Agile Workbench. (Choose Two)
Answer
  • • User stories are the primary work items.
  • • Feedback items are feature enhancement requests.
  • • Major bugs are typically deferred.
  • • The development backlog includes user stories, bugs, and tasks.

Question 157

Question
A martial arts studio uses a Class Registration Case Type that manages student registration for four optional classes throughout the week. Requirements state that students should be able to change their class registration during the Register class and Confirm registration Stages but not on the Send class details Case Resolution Stage. Which of the following configurations support this requirement?
Answer
  • • Create Stage-only optional Actions to change the class registration on the Register class and Confirm registration Stages.
  • • Create a Case-wide optional Action to change the class registration if an operator assigned the Student role is at the Register class Stage.
  • • Create a Stage-only optional Action to change the class registration on the Confirm registration Stage. Because this Stage occurs after the Register class Stage, the Register class Stage inherits the Action.
  • • Create a Case-wide optional Action to change the class registration with a When Rule if the current Stage is equal to the Register class or Confirm registration Stage.

Question 158

Question
Given the following validation criteria, which two data sets trigger an error message? (Choose Two) Urgency is greater than 50 or Case Status contains "Open"
Answer
  • • Update Operator = "operationsdir@co.com" Urgency = 45 Case Status = "Resolved"
  • • Update Operator = "operationsmgr@co.com" Urgency = 45 Case Status = "Open"
  • • Update Operator = "operationsdir@co.com" Urgency = 50 Case Status = "Open"
  • • Update Operator = "operationsmgr@co.com" Urgency = 50 Case Status = "Pending-Review"

Question 159

Question
Which of the following statements is true about Automation shapes?
Answer
  • • An Automation shape can be used to configure the Service-Level Agreements for a Case Type.
  • • An Automation shape can be used to delete a Case.
  • • An Automation shape can be used to create Views.
  • • An Automation shape can be used to change the Stage of a Case.

Question 160

Question
Drag the words from the bottom to complete the blank spaces in the sentence: [blank_start]BLANK[blank_end] are containers for [blank_start]BLANK[blank_end] elements of the UI that displays information about the application. A [blank_start]BLANK[blank_end] defines the layout of a [blank_start]BLANK[blank_end] and divides the workspace into [blank_start]BLANK[blank_end].
Answer
  • regions
  • template
  • dashboard
  • widgets
  • widgets
  • template
  • dashboard
  • regions
  • template
  • dashboard
  • widgets
  • regions
  • dashboard
  • template
  • widgets
  • regions
  • regions
  • template
  • dashboard
  • widgets

Question 161

Question
Drag the term from the bottom to the appropriate business Case. A medical insurance claims Case for a flu shot or annual exam are automatically approved. All other medical claims, such as visits to a specialist or alternative practitiones, require additional review by claims agent. [blank_start]BLANK[blank_end] A car insurance claims Case always requires a claims agent to assess the claims report. If the claim included images of the vehicle damage, the claim report must also include them. [blank_start]BLANK[blank_end] An onboarding Case requires that new employees receive an assigned seating location. If an employee is remote, it is unnecessary to assign a seating location or office equipment. The Facilities Setup process starts if the employee is not remote. Otherwise, the process does not execute. [blank_start]BLANK[blank_end] A home appraisal Case requires a house older than 40 years to be tested for asbestos. If the home is 40 years old or greater, additional information is required. If the home is less than 40 years old, the appraisal case moves forward. [blank_start]BLANK[blank_end]
Answer
  • Decision shape
  • No decision shape
  • No decision shape
  • Decision shape
  • No decision shape
  • Decision shape
  • Decision shape
  • No decision shape

Question 162

Question
Drag the words from the bottom into the correct boxes.
Image:
Picture14 (binary/octet-stream)
Answer
  • Project Delivery Leader
  • System Architects
  • Lead System Architect
  • Bussiness Architect
  • Subject Matter Experts

Question 163

Question
Drag each report category to the corresponding description.
Image:
Picture15 (binary/octet-stream)
Answer
  • Monitor Processes
  • Analyze Performance
  • Monitor Assignments

Question 164

Question
Drag each configuration option from the bottom to the description that would best automate the decision.
Image:
Picture16 (binary/octet-stream)
Answer
  • Expression
  • Decision table
  • Decision table
  • Expression
  • Decision table
  • Expression
  • Expression
  • Decision table

Question 165

Question
Expense report Processes require you to route travel expense Assignments to a specific auditor. Auditors are members of an auditing work group. How do you route the Assignment to a specific user?
Answer
  • • Route the Assignment to the user’s work group.
  • • Route the Assignment to the user’s Work Queue.
  • • Route the Assignment to the user’s manager.
  • • Route the Assignment to the user.

Question 166

Question
You can view and modify the data model from the [blank_start]BLANK[blank_end]. The [blank_start]BLANK[blank_end] is a visualization tool that shows the relationships between data objects, Data Pages, and systems of record.
Answer
  • Visual Data Model
  • Integration Map

Question 167

Question
Drag the studio name from the bottom to the Pega Platform description with which it aligns. Put responses in the correct input to answer the question. Select a response, navigate to the desired input, and insert the response. Responses can be selected and inserted using the space bar, enter key, left mouse button or touchpad. Responses can also be moved by dragging with a mouse. • Advanced application configuration beyond App Studio. [blank_start]BLANK[blank_end] • Applications powered by built-in decisions and AI. [blank_start]BLANK[blank_end] • Technical administration, background processing, and monitoring. [blank_start]BLANK[blank_end] • Low-code/No-code application development. [blank_start]BLANK[blank_end]
Answer
  • Dev Studio
  • Prediction Studio
  • Admin Studio
  • App Studio

Question 168

Question
The Integration Designer and Integration Map for a Health application is displayed below. Drag the data object name to the appropriate location in the Integration Map.
Image:
Picture17 (binary/octet-stream)
Answer
  • Benefit plan
  • Claims
  • Customer

Question 169

Question
Drag the phrase from below that best completes the sentence. Adding instructions to a Step _____________________________________
Answer
  • • Instructs an application developer how to build the Step
  • • Defines the Step
  • • Describes the business value of the Step
  • • Describes to users the action to take in a Step

Question 170

Question
Case ID, Update Operator Name, and Create Date/Time are system fields. Which of the following three actions can you perform in the Visual Data Model? (Choose Three)
Answer
  • • Delete the Email address field.
  • • Add a new field.
  • • Delete the Update Operator Name field.
  • • Edit the Case ID field.
  • • Edit the Phone number field.

Question 171

Question
A Service-Level Agreement for an Assignment describes the following behavior: • Goal: 8 hours and increase Urgency by 10 • Deadline: 24 hours and increase Urgency by 20 If the initial Case Urgency is 10, what is the Assignment Urgency 26 hours after the Case reaches the Assignment?
Answer
  • 60
  • 40
  • 10
  • 20

Question 172

Question
In which situation is it appropriate to use a Multi-step Form?
Answer
  • • An employee’s manager, senior manager, and director must review an expense report.
  • • A job application Case requires the applicant to fill out personal information, enter job history, and provide a cover letter.
  • • An onboarding Case requires an IT member to set up the hardware for a new hire and a facilities member to set up the desk of the new hire.
  • • A course selection Case requires university students to choose courses they are interested in taking. Their academic advisor must approve their proposed schedule.

Question 173

Question
The primary purpose of a Service-Level Agreement is to _________________________
Answer
  • • Assign Cases to the appropriate Case Worker
  • • Help ensure timely completion of work
  • • Automatically change Assignment status
  • • Generate service level reports

Question 174

Question
Which two statements identify why you automate correspondence? (Choose Two)
Answer
  • • Automating correspondence allows for sending consistent information to users.
  • • Automating correspondence allows you to send timely communication.
  • • Automating correspondence allows you to advance the Case.
  • • Automating correspondence keeps all interested parties informed of the current Case Status.

Question 175

Question
A Microjourney is a small part of the overall customer journey. The Microjourney focuses on accomplishing multiple goals.
Answer
  • • True
  • • False

Question 176

Question
A senior engineer approves application updates that are specific to mobile deployments. Anyone on the engineering team can approve other application updates. Approval Assignments for the senior engineer are routed to the user's [blank_start]BLANK[blank_end] and other approval Assignments route to the team's [blank_start]BLANK[blank_end].
Answer
  • Worklist
  • Work Queue

Question 177

Question
Which two of the following options describe modular design? (Choose Two)
Answer
  • • A prescribed presentation layer with information architecture, interactions, accessibility, and data visualizations.
  • • Building on a series of components to create models of an application prior to launch.
  • • An application-building development environment that uses graphical user interfaces.
  • • An approach that allows users to learn the meaning of discrete elements on the screen so that they can be reused in multiple contexts.
  • • Designing for more than one screen (such as mobile or desktop) to allow for functional essentials of the system to work properly.

Question 178

Question
Drag the development approach from the bottom to align with the correct description box on the left.
Image:
Picture18 (binary/octet-stream)
Answer
  • • Pega low-code development
  • • Traditional development
  • • Pega low-code development
  • • Traditional development
  • • Pega low-code development
  • • Traditional development
  • • Pega low-code development
  • • Traditional development
  • • Pega low-code development
  • • Traditional development

Question 179

Question
What type of Step typically requires contextual instructions?
Answer
  • • Create Case
  • • Send email
  • • Collect Information
  • • Change Stage

Question 180

Question
As part of an insurance claim Case Type, when field service agents file an assessment, they should select one of ten existing User IDs from a group of claim representatives. What type of Field Type do you configure to meet this requirement?
Answer
  • • Boolean
  • • User Reference
  • • Text (single line)
  • • Picklist

Question 181

Question
You configure a Case to automatically send an email to loan applicants, informing them that their loan has been approved. The requirement states that the email must include values for the applicant's name, the loan office, and the loan amount. How do you configure your email?
Answer
  • • Copy values into the email for the applicant’s name, loan office, and loan amount.
  • • Add placeholder text for the applicant's name, loan office, and amount.
  • • Include a link to the organization's website page so the user can log in and view their loan information.
  • • Add the applicant's name, loan office, and loan amount properties.

Question 182

Question
When modeling the life cycle of a case, alternate stages ________________________ and ________________________.
Answer
  • • represent exceptions to the normal course of events
  • • represent a separate, but related, business transaction
  • • can be sequenced into primary stages
  • • can be reached by user action at runtime only

Question 183

Question
Which two of the following options are principles of App Studio? (Choose Two)
Answer
  • • Add value as fast as possible
  • • Begin with details to build the big picture
  • • Replace OOTB elements and default settings
  • • Contextualize the user's needs

Question 184

Question
In a Vendor [blank_start]BLANK[blank_end], a [blank_start]BLANK[blank_end] contains values for the vendor ID, vendor name, and vendor address. The [blank_start]BLANK[blank_end] links the vendor data to an external system of record.
Answer
  • data object
  • Data Record
  • Data Page

Question 185

Question
You want users to choose their delivery preferences. The options are Standard, Premium, and Next Day. You use the Data Model tab to create the field. Which Field Type do you use to define the delivery options list?
Answer
  • • Picklist
  • • Boolean
  • • Text (paragraph)
  • • User reference

Question 186

Question
Which of the following definitions best describes low-code?
Answer
  • • A "builder kit" that is composed of a shared library of UX patterns, made up of components that provide a highly consistent user experience through a systematized collection of design rules and patterns.
  • • An application-building environment where users sketch out the details of an application first, then add higher-level concepts.
  • • An application development environment that uses graphical user interfaces, visual metaphors, and form configuration instead of traditional hand-coded computer programming.
  • • An application building environment where users sketch out the highest-level concepts of the application and add details later.

Question 187

Question
Which two of the following methods can you use to configure one Stage in the Case Life Cycle to advance to the next? (Choose Two)
Answer
  • • Add a Change Stage Step.
  • • Configure the Stage to resolve the Case in the Stage properties pane.
  • • Configure automatic Stage transitioning in the Stage contextual property panel.
  • • While running a Case, use the Actions menu to change the Stage.

Question 188

Question
In a pet registration Case Type, users must enter the name of the pet in a data object. What field type do you configure to reference this information?
Answer
  • • Embedded data
  • • Query
  • • Data reference
  • • User reference

Question 189

Question
Drag the terms from to best complete the sentence. The [blank_start]BLANK[blank_end] field type defines a field to access data stored in a Data Page. The [blank_start]BLANK[blank_end] Field Type defines a field to access data users supply in the Case.
Answer
  • Query
  • Embedded data

Question 190

Question
Which two scenarios describe the appropriate use of an Approve/Reject Step? (Choose Two)
Answer
  • • Customers place online orders by adding items to the cart, entering shipping and payment information, and finalizing the order. Depending on what department the items are associated with, a different team handles the order fulfillment.
  • • Employees must periodically submit self-evaluations to their reporting managers. If the manager decides that the employee evaluation is sufficient, the Case continues. If the manager decides that the evaluation needs additional elaboration, the Case is routed back to the employee.
  • • Customers submit high priority support requests to a company. If the customer service representative (CSR) validates that the request meets the severity 1 criteria, the Case is routed to the Worklist of a high priority CSR. If the CSR determines that the request does not meet the severity 1 criteria, the severity is downgraded and the Case is routed to the general CSR work group.
  • • Employees that incur work-related expenses must submit expense reports for review. If the expenses are less than USD1000, the Case is routed to the employee’s direct manager; otherwise, the Case is routed to the department manager.

Question 191

Question
In a job application Case, a hiring manager and a recruiter must receive automatic email Notifications when Assignments are routed to their Worklists. How do you configure this correspondence requirement?
Answer
  • • After the Assignment, add a Send Email Step.
  • • Compose email Notifications in the Assignments.
  • • Enable Assignment Notifications for the Case Type.
  • • Before the Assignment, add a Send Email Step.

Question 192

Question
Which two components do you need to model data? (Choose Two)
Answer
  • • Administrator accounts for everyone that contributes to the Data Model
  • • Data objects
  • • Fields
  • • External databases to store data

Question 193

Question
What is a benefit of Pega Platform™ low-code development?
Answer
  • • Pega Platform makes low-code development easy for very simple applications only.
  • • Pega Platform low-code development increases both productivity and IT involvement.
  • • The Pega Platform user interface allows only low-code users to build applications.
  • • The Pega Platform low-code development tools create the code for you.

Question 194

Question
Which statement about single record and list of records data relationships is true?
Answer
  • • A single record data relationship stores data. A list of records data relationship does not store data.
  • • A single record data reference can include list of records data references, but a list of records data reference cannot include single record data references.
  • • A single record data relationship establishes a single entity grouping together related fields. A list of records data relationship establishes a list of entities grouping related fields.
  • • A data object can be used to establish either a single record data relationship or a list of records data relationship, but not both.

Question 195

Question
A home loan company has home appraisal offices in various regions. Each office has a Work Queue. The company requires you to assign appraisals to offices based on the home location. For example, home appraisals for Boston are assigned to the New England office Work Queue. Which routing approach supports this requirement?
Answer
  • • Route the Assignment based on appraiser skills.
  • • It is not possible to support this requirement. The router must define a specific Work Queue.
  • • Route the Assignment to the correct Work Queue based on business logic.
  • • Route the Assignment based on an appraiser role.

Question 196

Question
Drag the phrase from the bottom that best completes the sentence. The goal milestone in a Service-Level Agreement defines that amount of time ______________________________________
Answer
  • in which the Case or Step should be completed
  • allowed before an Assignment is considered overdue
  • allowed for users to adance to the next Stage
  • in which the Case or Step must be completed

Question 197

Question
Which of the following is a specific advantage of Pega Cosmos?
Answer
  • • Pega Cosmos is designed so that users can interact with business objects on multiple tabs.
  • • Pega Cosmos is used in a single business context.
  • • Pega Cosmos focuses primarily on B2C use cases.
  • • Pega Cosmos embraces modular design.

Question 198

Question
Which is a benefit of using Multi-step Forms?
Answer
  • • Multi-step Forms provide an easy way to add a Step that is preconfigured with functionality to a Process, such as sending an email.
  • • Multi-step Forms help a single user complete complex Tasks by presenting multiple screens in a logical sequence.
  • • Multi-step Forms help you organize separate Tasks into Steps, so you can control how, when, and by whom work is performed for each Step.
  • • Multi-step Forms provide a way to add an Assignment that is preconfigured with one or more Actions that users can take to a Process.

Question 199

Question
Which two statements are true regarding approvals? (Choose Two)
Answer
  • • Approval Steps must be configured to go to a specific user.
  • • A user can approve a purchase request through a mobile notification.
  • • Users must be logged in to the application to provide approval.
  • • You can configure a Stage change to occur when a user provides approval.

Question 200

Question
How do Data Records relate to an application?
Answer
  • • Data Records provide access to data that is used to process cases but is not part of an application.
  • • Data Records must be stored using a database table for local data storage.
  • • Data Records direct how an Assignment moves forward.
  • • Data Records and data objects share the same role, which is to provide structure for Data Pages.
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