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Examen IV

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Examen IV
yennyyorlady
Quiz by yennyyorlady, updated more than 1 year ago
yennyyorlady
Created by yennyyorlady over 8 years ago
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Resource summary

Question 1

Question
A user faces problem while logging into Salesforce. What should administrator do?
Answer
  • Change IP address of the machine
  • Unlock the user
  • See login history

Question 2

Question
Universal Containers has two teams - sales team and marketing team. For sales team all stages of lead lifecycle should be available while for marketing team only 3 stages should be available. How can the administrator ensure this?
Answer
  • Create validation rule
  • Create two different lead processes for sales team and marketing team
  • Create workflow rule
  • Create approval process

Question 3

Question
What license is needed to install or uninstall apps from AppExchange?
Answer
  • Install package license
  • Uninstall package license
  • Manage package license

Question 4

Question
Force.com is good for
Answer
  • data centric apps
  • process centric apps
  • both of above

Question 5

Question
Which are the 3 tiers of an app?
Answer
  • data model
  • user interface
  • data user
  • business logic

Question 6

Question
Many-to-many relationship is created using?
Answer
  • Three master-detail relationships
  • Two master-detail relationships

Question 7

Question
The object used in many-to-many relationship is called as?
Answer
  • Junction object
  • ratio objects

Question 8

Question
Roll up summary field and Cross object formula field can be created only for master detail relationship.
Answer
  • True
  • False

Question 9

Question
What is cross object formula field?
Answer
  • Cross object formula field helps to access field of parent from child in both master detail relationship & lookup relationship. It can be used in a formula field on child likeCustomObject1__c.Details__c where Details__c is a text field on the parent object CustomObject1.
  • Cross object formula field helps to access field of parent from child in both master detail relationship & lookup relationship. It can be used in a formula field on child likeCustomObject1__r.Details__c where Details__c is a text field on the parent object CustomObject1.

Question 10

Question
Field level security and record types work at
Answer
  • profile level
  • record level

Question 11

Question
Sharing rules can be more restrictive than the Organization Wide Default.
Answer
  • True
  • False

Question 12

Question
Which are the 3 record access levels?
Answer
  • Read only
  • Write
  • Full access (this includes delete, change owner permissions)
  • Read/write

Question 13

Question
Which are the 3 values for Organization wide defaults?
Answer
  • Global
  • Public read only
  • Public read/write
  • Private

Question 14

Question
Apex sharing reason can be used for
Answer
  • Manual sharing of records or one-off sharing which is done on a record basis
  • General sharing rule
  • Both of above

Question 15

Question
'Status' is a picklist of the Account object having value 'Open' or 'Closed'. It is possible to create a sharing rule to share only those Accounts whose 'Status' is 'Open'.
Answer
  • True
  • False

Question 16

Question
Organization wide default (OWD) & sharing rules are applied at the
Answer
  • profile level
  • object level
  • record level

Question 17

Question
Organization wide default (OWD) is the first check used for determining access to records a user does not own
Answer
  • True
  • False

Question 18

Question
Automating business processes is possible using
Answer
  • workflow
  • approval processes
  • both of above

Question 19

Question
Which are the 5 actions available with workflow rules?
Answer
  • send email
  • send outbound message
  • send message
  • field update
  • set task
  • use existing action

Question 20

Question
Time-based workflow is NOT applicable every time a record is created or edited
Answer
  • True
  • False

Question 21

Question
Is used for tracking changes to configuration of Salesforce CRM Setup Audit Trail
Answer
  • True
  • False

Question 22

Question
Checkbox can be controlling field only and not a dependant field.
Answer
  • True
  • False

Question 23

Question
Multi select picklist can be dependant field only and not a controlling field
Answer
  • True
  • False

Question 24

Question
External id can be created for field of type text, number or email.
Answer
  • True
  • False

Question 25

Question
In Developer Edition, Validation rule for the 'Account Site' field (field of type text) of Account object is, ISCHANGED( Site ) && OwnerId < > $User.Id to make sure that if the 'Account Site' field has been modified and the user is not the owner of the Account record, then an error message would be shown. The System Administrator has Read All, Modify All permission for the Account record. So the System Administrator will be able to modify the 'Account Site' field of the
Answer
  • True
  • False

Question 26

Question
If a role is added to Sales Team, then it will get added to which of the following teams?
Answer
  • Case Team
  • Account Team

Question 27

Question
If a role is added to Account Team, then it will get added to which of the following teams?
Answer
  • Case Team
  • Sales Team

Question 28

Question
If a role is added to Case Team, then it will get added to which of the following teams?
Answer
  • Account Team
  • Sales Team
  • None of them

Question 29

Question
Opportunity is synced with
Answer
  • quota
  • forecast
  • quote

Question 30

Question
have all a lifecycle: Opportunities have Stage picklist and Sales Processes based on the values in this Stage picklist. Leads have Lead Status picklist and Lead Processes based on the values in this Lead Status picklist. Cases have Status picklist and Support Processes based on the values in this Status picklist. Solutions have Status picklist and Solution Processes based on the values in this Status picklist. Quotes, Contracts have Status picklist but no processes associated to limit a
Answer
  • True
  • False

Question 31

Question
OWD of Account is private then OWD of Opportunity can be private or public read-only or public read/write.
Answer
  • True
  • False

Question 32

Question
Apex sharing reasons are available for standard and custom objects.
Answer
  • True
  • False

Question 33

Question
Since Apex sharing reasons are not available for standard objects, so sharing individual records of standard objects is not possible.
Answer
  • True
  • False

Question 34

Question
OWD of Associate must be public read/write. So sharing is not required for any Associate record. So the Sharing button does not show up.
Answer
  • True
  • False

Question 35

Question
The OWD of the related opportunities, cases or contacts could be private or public readonly. So there is scope for sharing the account.
Answer
  • True
  • False

Question 36

Question
If a record of Associate custom object has been shared using an Apex Sharing Reason, then that Apex Sharing Reason cannot be deleted until the sharing of that record is changed to use some other Apex Sharing Reason.
Answer
  • True
  • False

Question 37

Question
Until an Apex Sharing Reason is created, a record of a custom object cannot be shared manually on a one-off basis
Answer
  • True
  • False

Question 38

Question
Once a sharing rule has been created based on owner, then it can be modified to make it a sharing rule based on criteria.
Answer
  • True
  • False

Question 39

Question
Which of these can have only one of them active at a time?
Answer
  • Validation rule
  • Assignment rule
  • Auto-response rule
  • Workflow rule
  • Escalation rule
  • Approval process
  • Sharing rule

Question 40

Question
Automatic case escalation can be disabled.
Answer
  • True
  • False

Question 41

Question
Escalation Rules and Auto-Response Rules are available only for cases.
Answer
  • True
  • False

Question 42

Question
Conflict Resolution tool is available in?
Answer
  • Connect Online
  • Connect Offline

Question 43

Question
Quotes can be created from
Answer
  • Quotes tab
  • From 'Quotes' related list on an opportunity
  • From both of above

Question 44

Question
OWD of child is always determined by OWD of parent
Answer
  • True
  • False

Question 45

Question
In the initial sync of a quote with an opportunity
Answer
  • Quote line items will replace opportunity products
  • Opportunity products will replace Quote line items

Question 46

Question
When upserting record using Apex Data Loader and using the record id for matching the record, if the value for the record id field is not provided in the csv file or while mapping fields from the csv file to the Salesforce object fields, then
Answer
  • The upsert fails
  • New record gets created in Salesforce

Question 47

Question
When upserting record using Apex Data Loader for an object that has an external id field, if the value for this external id field is not provided in the csv file or while mapping fields from the csv file to the Salesforce object fields, then the upsert will always fail as the external id is a required field
Answer
  • True
  • False

Question 48

Question
External id can be used for matching record during which of these operations using the Apex Data Loader
Answer
  • upsert
  • update
  • delete

Question 49

Question
If OWD is private for a custom object Position, then a user can view only those Position records which are owned by him if no one down the role hierarchy below him has created any Position record and t here is no sharing rule on Position object.
Answer
  • Always true
  • Not always true

Question 50

Question
Checking 'Grant Access Using Hierarchies' gives what type of access to records owned by subordinates?
Answer
  • Read, Edit
  • Read, Edit, Delete
  • Depends on what access the profile of the senior has for that object out of Read, Edit, Delete.

Question 51

Question
OWD of Position object is public read/write. A sharing rule is created to share Position records owned by Role A with Role B with read only access. For users of Role B, the Position records will be
Answer
  • read/write
  • read-only
  • The creation of the sharing rule fails as OWD is lesser restrictive

Question 52

Question
User B has created an Associate record. At the profile level, the profile 'Custom-Recruiter' of User A has Read, Edit access for Associate. OWD of Associate is 'Public Read/Write'. What access will User A have for the record created by User B?
Answer
  • Read and Edit because OWD can make record access lesser restrictive
  • Only Read

Question 53

Question
The statement 'OWD or sharing rule can make access level lesser restrictive but not more restrictive' is valid only if the user has Edit permission at the profile level for that object. Edit permission at profile level means that the user can edit records created by him of that object.
Answer
  • True
  • False

Question 54

Question
For the 'Clone' button to appear on a record page, what permission should be available at the profile level for that object in the profile to which the user belongs?
Answer
  • Create
  • Clone

Question 55

Question
For which objects, cloning is not possible?
Answer
  • Account
  • Solution
  • Count
  • User

Question 56

Question
'Modify all' if checked at the profile level, always overrides the OWD setting.
Answer
  • True
  • False

Question 57

Question
'View All' has been checked at the profile level for a custom object Position. OWD is private of the Position object. A user will be able to view Position records owned by other users
Answer
  • True
  • False

Question 58

Question
'View All' has been checked at the profile level for a custom object Position but 'Modify All' has not been checked. OWD is read/write of the Position object. For any user having this profile Position records owned by other users will be read/write.
Answer
  • True
  • False
  • Depends
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