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Admin 201: Test 2

Description

Contiene 60 preguntas
estudio.examen20
Quiz by estudio.examen20, updated more than 1 year ago
estudio.examen20
Created by estudio.examen20 almost 9 years ago
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Resource summary

Question 1

Question
Can an administrator change the profile settings of the Standard Solution Manager profile?
Answer
  • Depends on the Setting of the Administrator profile
  • No
  • Yes

Question 2

Question
Personalizing SFDC: If I want to update my personal info, email settings, etc. I have to:
Answer
  • Click "set up" in salesforce.com and edit my info
  • Contact head office

Question 3

Question
Which of the following are true about mapping fields for lead conversion (Multiple correct answers):
Answer
  • If you change the data type of any custom field user for lead conversion, that lead field mapping will be deleted.
  • You can map auto-number fields to Pick lists
  • You can map between text and pick list fields
  • You can map Number, Currency, or Percentage fields of differing lengths.
  • You cannot map auto-number fields to fields of type Text or Text Area
  • You can map Text or Text Area to long text area fields

Question 4

Question
What can support agents do using Live Agent? Choose 2 answers:
Answer
  • View customer chat transcripts and visitor records within Chatter.
  • Manage chat sessions with customers within a Facebook feed.
  • Use quick text to respond to customers with standard chat messages.
  • Respond to customers who request support using an online chat button.

Question 5

Question
In which of the following edition you can create a Managed Package?
Answer
  • Professional Edition
  • Unlimited Edition
  • Enterprise Edition
  • Developer Edition
  • Full Test Sandbox

Question 6

Question
Sharing rules can be established between
Answer
  • Opportunities
  • Roles and Subordinates
  • Leads
  • Contacts
  • Accounts
  • Public Groups
  • Roles
  • Queues

Question 7

Question
Select all that are custom field types. (check all that apply)
Answer
  • Percent
  • List Box
  • Phone
  • Email
  • Number

Question 8

Question
Is it possible for a user to see different Set of data in Report and in a Dashboard based on the same Report?
Answer
  • True
  • False

Question 9

Question
List the differences between the Jumpstart Wizard and the Standard Approval Process Wizard
Answer
  • Jump Start Wizard only allows for multiple approvers.
  • Standard Approval Process only allows for a single approver.
  • Jump Start Wizard only allows for a single approver.
  • Standard Approval Process only allows for multiple approvers.

Question 10

Question
Which feature does Salesforce CRM provide for restricting login access to the application? Choose 3
Answer
  • Profile based IP restrictions
  • Organization wide IP restrictions
  • Profile based login hour restrictions
  • Organization wide login hour restrictions

Question 11

Question
An aministrator changed the organization's default language from English to Spanish. What mustend users do to see this change?
Answer
  • Logout, then log in again
  • Nothing, they'll see the app in Spanish immediately
  • Change their language personal preference to Spanish
  • Refresh their browser

Question 12

Question
Which profile listed is a standard Profile? Select all that apply
Answer
  • Sales User
  • Marketing User
  • Invoice Manager
  • Contract Manager

Question 13

Question
Time dependent workflow will not work with which type of workflow evaluation criteria?
Answer
  • Only when a record is created
  • Every time a record is created or edited
  • Every kind of workflow evaluation criteria
  • When a record is edited and it didn't previously meet the criteria

Question 14

Question
What must an Administrator do to enable Advanced Currency Management for an organization?
Answer
  • Purchase Unlimited Edition licenses
  • Request a feature license from salesforce.com
  • Enable customizable forecasting
  • Enable multiple currencies.

Question 15

Question
Who may be assigned a workflow task? Select all that apply.
Answer
  • A single user
  • Multiple users
  • The record owner
  • The record creator
  • A Sales team role
  • An Account team role

Question 16

Question
Name all benefits of the cloud computing model (multiple answers are correct)
Answer
  • Multi-tenency
  • Pay as you go
  • Automatic Upgrades
  • Real time
  • Five times faster

Question 17

Question
Quotes and Opportunities are part of which cloud?
Answer
  • Service Cloud
  • Sales Cloud
  • Marketing Cloud
  • App Exchange

Question 18

Question
If user currency overrides org currency, then which currency overrides user currency?
Answer
  • Quotes
  • Opportunities
  • Contracts
  • Accounts

Question 19

Question
Which of the following settings can be set on the Company Information page that administrators can edit?
Answer
  • User Name
  • Default Language
  • Default Locale
  • Default Time Zone

Question 20

Question
Profiles never override your oganization's sharing model or role hierarchy.
Answer
  • True
  • False

Question 21

Question
You cannot delete a standard field
Answer
  • True
  • False

Question 22

Question
Deleting a custom field also deletes all data in that field.
Answer
  • True
  • False

Question 23

Question
Data loss can occur when changing fields from the following types (choose all that are correct)
Answer
  • To a Number field from any other type of field
  • Changing from a Number field to a Text field
  • Changing from a checkbox to any other type of field
  • Changing from a multi-select picklist to any other type except pick list

Question 24

Question
What is the maximum number of values allowed in a controlling picklist?
Answer
  • 300
  • 400
  • 500
  • 1000

Question 25

Question
Standard picklist fields cannot be dependent fields.
Answer
  • True
  • False

Question 26

Question
Formulas ignore Field Level Security settings
Answer
  • True
  • False

Question 27

Question
From the list below, select all components of Page Layouts
Answer
  • Buttons
  • Fields
  • Sections
  • Custom Links
  • Related Lists
  • Colors

Question 28

Question
You can make fields visible, read-only, and required using Page Layouts.
Answer
  • True
  • False

Question 29

Question
You must create the business process before creating record types for which of the following obejcts (select all that apply - 4)
Answer
  • Contacts
  • Leads
  • Opportunities
  • Campaigns
  • Cases
  • Solutions

Question 30

Question
Field Level Seurity or Page Layout can be used to make a field required.
Answer
  • True
  • False

Question 31

Question
How many standard or custom fields are available for history tracking?
Answer
  • 5
  • 10
  • 20
  • 50

Question 32

Question
Of the following options to rectrict access via IP ranges, which takes precedence?
Answer
  • Trusted IP Ranges for entire Org
  • Limited IP Ranges for each profile

Question 33

Question
Where can you make a field required (select all possible answers)
Answer
  • When you create the field, using the "Required" Property
  • In Page Layout
  • With Field Level Security

Question 34

Question
How many columns can be displayed on a customizable related list?
Answer
  • 10
  • 15
  • 20
  • Unlimited

Question 35

Question
A checkbox can be a controlling field in a field dependency.
Answer
  • True
  • False

Question 36

Question
Which of the following are mandatory parts of a user record.
Answer
  • Username
  • Active/Inactive
  • Role
  • Profile

Question 37

Question
Which of the following are special privileges for the owner of a record (select all correct answers)
Answer
  • View and Edit
  • Transfer/Change Ownership
  • Delete

Question 38

Question
Sharing rules should be used when a user or group of users needs access to records not granted them by either the role hierarchy setup or the organization wide default settings
Answer
  • True
  • False

Question 39

Question
If multiple sharing rules give a user different level access, will they automatically get:
Answer
  • The most restrictive access
  • The most permissive access

Question 40

Question
With field access settings defined, if there is a difference between field level security and page layout, which one presides?
Answer
  • Field level security
  • Page layout
  • The most permissive access
  • The most restrictive access

Question 41

Question
Which of the following Standard Object Permissions on a profile will override sharing rules and settings (select all that apply)
Answer
  • Read
  • Create
  • Edit
  • Delete
  • View All
  • Modify All

Question 42

Question
Access to folders rolls up through the role hierarchy.
Answer
  • True
  • False

Question 43

Question
Which of the following defines the baseline level of access to data records for all users in an organization?
Answer
  • Page Layout
  • Role Hierarchy
  • Organization Wide Defaults
  • Sharing Rules

Question 44

Question
Who can manually share records (choose all that apply)
Answer
  • Owner
  • Anyone above the owner in the role hierarchy
  • Anyone with access to the record via sharing rules
  • System Administrator

Question 45

Question
Which of the following can be organized with folders (choose all that apply)
Answer
  • Reports
  • Dashboards
  • Records
  • Communication Templates
  • Documents

Question 46

Question
A workflow action sends a task to the role US Sales Director. There are five users in the role. When the action executes, to which user or users will the task be assigned?
Answer
  • All five users in the role
  • The record owner
  • The last person to update the record
  • The default workflow user

Question 47

Question
Workflow approvers are set on the user record
Answer
  • True
  • False

Question 48

Question
The first approval step in a process specifies the action to take if a record does not advance to that step
Answer
  • True
  • False

Question 49

Question
Final rejection actions can include actions such as email alerts.
Answer
  • True
  • False

Question 50

Question
Record locking prevents users from editing a record only if they have a certain field level security or sharing settings.
Answer
  • True
  • False

Question 51

Question
Data validation rules are enforced on each field
Answer
  • True
  • False

Question 52

Question
A user can save a record even if a data validation error message appears.
Answer
  • True
  • False

Question 53

Question
Validation rules are executed for API and import operations
Answer
  • True
  • False

Question 54

Question
New validation rules are not run on existing data.
Answer
  • True
  • False

Question 55

Question
Which of the following are use-cases for data validation (select all that apply)
Answer
  • Make fields conditionally required based on other fields
  • Prevent close dates prior to a certain period
  • Prevent discounts above a certain amount

Question 56

Question
"Universally Required" fields cannot be removed from a page layout and are automatically added to the end of the first section of a page layout if not already on it.
Answer
  • True
  • False

Question 57

Question
In edit mode, Universally required fields are always displayed, regardless of a user's Field Level Security.
Answer
  • True
  • False

Question 58

Question
Which profiles can import data for all users? Select all that apply
Answer
  • Standard User
  • Marketing User
  • System Admin
  • Contract Manager

Question 59

Question
Which of the following objects can be imported or updated using the import wizard? Select all that apply
Answer
  • Contacts
  • Custom Objects
  • Leads
  • Solutions
  • Accounts

Question 60

Question
Which report formats must be used to create dashboard components?
Answer
  • Summary
  • Tabular
  • Matrix
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