Question 1
Question
How many custom summary formulas can you have per report
Question 2
Question
Can you uninstall an App Exchange application once it has been deployed?
Question 3
Question
Can a user with the Standard User profile import members into a campaign?
Question 4
Question
If you needed to add 10,000 existing leads to a campaign at one time, what would be the best way to do this?
Answer
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List view
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Create a report
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Use the import wizard
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One record at a time
Question 5
Question
When a lead is converted, it becomes an Account, Contact, and Opportunity (unless you opt out of creating an opportunity)
Question 6
Question
Is an object the same as a tab?
Question 7
Question
What is Sales Force? (Check all that apply)
Question 8
Question
Partners Portal: User log-in to web portal rather than through salesforce.com portal?
Question 9
Question
Calendar and Task activities are both tasks and scheduled calendar events?
Question 10
Question
Inline editing updates the field when
Answer
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The field is saved/updated
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When the record is saved/updated
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When the return key is pressed
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None of the above
Question 11
Question
List view can (Choose all that apply)
Answer
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Show up to 2000 records in the record count display
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Print up to 1000 records in print view
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Be enabled and disabled by individual users
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Print list can be exported to excel
Question 12
Question
A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to build a custom forecast for the same
Question 13
Question
Which are the following components of a profile (Check all that apply)
Answer
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Page Layout
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Field Level Security
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Record Type
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Roles
Question 14
Question
Which of the following is true that can cause data loss when an existing custom field is changed? (Check all that apply)
Answer
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Changing to or from type Date or Date/Time
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Changing to Number from any other type
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Changing to number from Percent
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Changing to one Currency from any other currency type
Question 15
Question
What is the number of values allowed in dependent picklist?
Question 16
Question
A custom multi-select picklist can be a controlling field for a dependent field?
Question 17
Question
What statement is true regarding a custom field formula
Answer
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Not reference standard, custom, or other objects
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Can contain formulas upto 4000 character
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4000 character is the limit on the compiled size of the formula
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Formula can reference themselves
Question 18
Question
Formula cannot reference any field that is restricted by Field level security
Question 19
Question
You can map a custom lead field to only one of the following objects at a single instance (check all that apply)?
Answer
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Account
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Contacts
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Cases
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Opportunities
Question 20
Question
Record types are used to implement custom business processes by associating them to specific
Answer
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Objects
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Page Layouts
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Records
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Campaigns
Question 21
Question
Field-level security cannot be used to make a field required.
Question 22
Question
Users can be restricted to view a particular field in views, searches and reports by hiding the field at
Answer
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Page Layout
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Field Level Security
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User Profile
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None of the Above
Question 23
Question
A Workflow rule can only be triggered when a record is created.
Question 24
Question
Which of the following permissions enables the System Administrator Profile to edit any record, regardless of the Sharing Model?
Question 25
Question
Which of the following fields CAN NOT be a controlling field for Dependent Picklists
Question 26
Question
When you have exceeded your general storage limit, you can use your complimentary document storage for additional space.
Question 27
Question
To make a field required, which of the following is used) (Pick the best possible answer)
Question 28
Question
What type of information can NOT be shown with an S-Control Dashboard component?
Answer
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Combination of two other Dashboard components
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External feed of data
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Data Warehouse information
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Flash representations of data
Question 29
Question
A new list view can be created from within the console
Question 30
Question
All of the following are default Account record types- with Client Management EXCEPT:
Answer
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Account Tab Default
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Business Account Default
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Person Account Default
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Partner Account Default
Question 31
Question
You must be a user of salesforce.com in order to Receive an email notification in the case escalation process
Question 32
Question
If a lead is converted without a value in the company field, what happens?
Answer
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A Business Account is created
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A Person Account is created
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You will be prompted to decide whether to create a Person or a Business Account
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Nothing
Question 33
Question
Validation rules are also enforced using the API and Import Wizards.
Question 34
Question
Which of the following best describes the Opportunity Stage History related list?
Answer
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By default the list shows ,ALL changes made on the opportunity record
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The list tracks Stage, Amount, expected Amount, Probability, and Close Date changes
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The list can be customized to show changes to specific fields on the opportunity
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None of the above
Question 35
Question
An Approval Process begins when a record is:
Answer
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Created
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Saved
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Edited
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Submitted for Approval
Question 36
Question
Time based workflow can be triggered every time a record is created Or edited
Question 37
Question
Time based workflow can be triggered every time a record is created Or edited
Question 38
Question
When you Delete a lead from a campaign, it deletes the lead record itself.
Question 39
Question
Which of the following can NOT be used to customize your Home Page
Answer
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Company logo (Image)
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Dashboard Snapshot
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Custom Links
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Custom Formula Field
Question 40
Question
All of the following objects may have a queue EXCEPT
Answer
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Accounts
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Cases
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Leads
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Custom Objects
Question 41
Question
What does the dashboard snapshot on the Home Page display?
Answer
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Only the dashboard determined by the System Administrator
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The first two rows of any of your available dashboards
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The first row of any available dashboards
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You cannot display a dashboard on the Home Page
Question 42
Question
You can use standard reports when creating Dashboards
Question 43
Question
Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
Question 44
Question
Who can select the "sharing" button on Account and Opportunity records?
Answer
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The Record Owner, System Administrator, and a User shared to the record
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The Record Owner, a User shared to the record, and any User above the Record Owner in the Role Hierarchy
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The Record Owner, a User above the Record Owner, and the System Administrator
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The Record Owner and System Administrator
Question 45
Question
You can report on converted leads
Question 46
Question
You are working with a Professional Edition organization. They wish to install the Expense Tracker which requires the use of 4 custom tabs, 3 custom objects, and one custom app. If the company is already using 4 applications, 36 custom objects, and 7 custom tabs, what will happen when they try to install Expense Tracker?
Answer
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They will not be able to complete the installation process as they have reached the maximum number of custom tabs
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They will not be able to complete the installation process as they have reached the maximum number of custom objects
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The installation will succeed
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The installation will succeed, but only the reports, dashboards and S Control will install
Question 47
Question
What type of report cannot be used to run a dashboard report?
Answer
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Tabular
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Matrix
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Summary
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None of the above
Question 48
Question
Your organization is a US-based company with a default currency of US Dollars. As a sales rep, your personal currency set to British Pounds. You create an opportunity with a currency in British Pounds. The administrator updates the currency conversion rates. Which of the following best describes what happens to the amount of your British-Pound-based opportunity?
Answer
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The overall opportunity amount does not change but the converted amount in a report does
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The overall opportunity amount and converted amount in a report changes
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Only newly created opportunities reflect the change
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Only historically created opportunities reflect the change
Question 49
Question
Custom Links can be used for the following:
Question 50
Question
It is possible to share a custom object record manually
Question 51
Question
You can customize the Opportunity Stage History related list on an Opportunity Page Layout.
Question 52
Question
It's possible to view a forecast based on all of the following EXCEPT:
Answer
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Territory
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Product Family
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Date Range
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Sales Team
Question 53
Question
Which of the following does a Profile control?
Question 54
Question
If a lead, with a single marketing campaign is converted, the campaign information will map to the newly created contact and opportunity record automatically
Question 55
Question
When a manager overrides a subordinate's forecast, the subordinate can see the manager's override
Question 56
Question
Related Lists display the many side of a one-to-many relationship
Question 57
Question
Case Assignment Rules are based on elapsed time
Question 58
Question
When test driving an application on the AppExchange
Directory, it is not possible to view the S-Control configurations of that application
Question 59
Question
Validation rules may evaluate an opportunity line item against the opportunity it's associated with
Question 60
Question
All of the following records may be imported via the import wizards EXCEPT
Answer
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Opportunities
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Accounts/Contacts
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Custom Objects
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Solutions
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Leads