6401493
Description
Quiz by Rubén Ruiz Cansino, updated more than 1 year ago
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Created by Rubén Ruiz Cansino
almost 8 years ago
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Question 1
Question
Where can the multilingual solution search feature be enable?
Answer
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Public Knowledge Base
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Salesforce Content
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Solution tab search
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Self-service portal
Question 2
Question
What is an option when customizing a report?
Answer
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Add a gauge component
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Summarize fields
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Add a grouping
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Schedule a refresht time
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Add a filter
Question 3
Question
What is the purpose of Customer Communities?
Answer
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To privide Web self-service by exposing Knowledge articles
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To allow partners to access contact records for case collaboration
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To share suppport reports and dashboards with high-profile accounts
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To allow customers to log and chech the status of cases online
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