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3203 AVAYA

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3203 AVAYA
manuel.cortes
Quiz by manuel.cortes, updated more than 1 year ago
manuel.cortes
Created by manuel.cortes over 10 years ago
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Resource summary

Question 1

Question
On which two virtual servers do we install the WebLM license file received from the Avaya licensing and Delivery System (PLDS)? (Choose two.)
Answer
  • A. on the Console Domain Network Configuration (cdom) of the Storage Server
  • B. on the System Domain (Domain 0) on all of the application only servers
  • C. on cdom of the Single Server
  • D. on the System Domain (Domain-0) on any one of the application servers
  • E. on Avaya Aura Messaging on the first application server in the Domain

Question 2

Question
Which type of data do you need to enter in the Connection field of the SIP specific configuration?
Answer
  • A. Thefully Qualified Domain Name (FQDN) of the far end switch.
  • B. The hostname followed by the port of the far-end switch.
  • C. theIP address and port of the far end switch.
  • D. theFQDN and port of far end switch.

Question 3

Question
Where do you define topology properties for an Avaya Aura Messaging system?
Answer
  • A. on the storage server, which then applies them to the associated Application servers
  • B. on the Application server, which then applies them to the associated Storage server
  • C. on both the Application server and the associated Storage server
  • D. on each Application Server of a cluster and on the associated Storage server

Question 4

Question
What is Avaya's recommended order when upgrading servers in a multi-server deployment?
Answer
  • A. Always upgrade the Storage server first and then the application servers
  • B. Always upgrade the application servers in the deployment first and then the other
  • C. Servers can be upgraded in any sequence.
  • D. All servers can be upgraded simultaneously.

Question 5

Question
A user was unable to login yesterday but can login today. The user does not remember the exact details but may have received a timeout or an invalid password. If the user is unable to login again, which two actions should you perform to troubleshoot this situation? (Choose two.)
Answer
  • A. Open the System Management Interface and navigate to Messaging Administration > Messaging System (Storage) > User Management and review the User properties.
  • B. Open the System Management Interface and navigate to Messaging Administration > Messaging System (Storage) > User Activity Log Configuration and ensure that Activity Log Enabled is set to yes.
  • C. Open the System Management Interface and navigate to Diagnostics > Diagnostics (Application) and make a test call to that specific User.
  • D. On the Administration menu, click Messaging > Logs > User Activity, and review the Subscriber Activity log for a specified timeframe.

Question 6

Question
A manager claims that mailbox 5608 is dormant and has not being used for more than 30 days. Where would you verify this information?
Answer
  • A. the application server
  • B. the Users and Uninitialized Mailboxes reports
  • C. the Uninitialized Mailboxes report
  • D. the User Activity log

Question 7

Question
A user has a completely functional Avaya Aura Messaging mailbox arid the Message Waiting Indicator (MWI) light is working. The user informs you that text notifications are not being received on the cell phone. You log on to the system and see that text notification has been set up correctly on I user preferences page. What can you do to test the connectivity to the user's cell phone service provider?
Answer
  • A. Use the SMS Connection diagnostic from the Messaging SMI.
  • B. Use the SMTP Connection diagnostic from the Messaging SMI.
  • C. Use the POP3 Connection diagnostic from the Messaging SMI.
  • D. Use the Mail Delivery diagnostic from Messaging SMI.

Question 8

Question
The WebLM server controls the use and access of Avaya Aura Messaging features through licenses which must be purchased including the number of Avaya Aura Messaging enabled mailboxes the customer wants to us. Which two statements are accurate regarding licensing the Avaya Aura Messaging system? (Choose two.)
Answer
  • A. A license can be created by Avaya Backbone support; in the event that the permanent license has not yet been issued; this temporary license will expire in 30 days.
  • B. The license is created based on the Host ID of the Storage Server.
  • C. Avaya technicians and Business Partners connect to the Avaya support site and Product Licensing and Delivery System (PLDS) to order and retrieve the license file dining installation of theserver.
  • D. An enterprise license allows the same license to be shared with multiple Messaging systems within an organization.
  • E. User mailbox count can only be changed through PLDS either by purchasing additional seats or moving seats between licenses.

Question 9

Question
An end user has a completely functional mailbox but complains that when using Notify Me to Phone is configured with a long distance number, calls are not received. The user is one of a group of users will this problem. Other users can use long distance numbers for their Notify Me to Phone numbers successfully. Your testing reveals that the problem is exactly as described using the same long distant number; one user successfully uses Notify Me to Phone and a non working user cannot. What is causing the problem?
Answer
  • A. The non working users class of service does not allow long distance dialing from the system.
  • B. The non working users mailbox configuration is set to disallow long distance dialing from the system.
  • C. Dialing rules have been configured incorrectly for the system.
  • D. The non working users do not have extensions that are configured in the switch.

Question 10

Question
A use cannot access the mailbox. The Avaya Aura Messaging 6.1 system indicates that "You have exceeded the number of password attempts allowed and you ran no longer access your mailbox. Please contact your system administrator". What are the two you can resolve this issue'? (Choose two.)
Answer
  • A. look at the "Locked Out Users” report,select the user's mailbox number and uncheck the "Locked out from voice messaging" checkbox in the subsequent screen then select the Save button.
  • B. look at the User Management screen, enter the user's mailbox number in the Identifier field and Select the Edit button. In the subsequent screen, Uncheck the "Locked out from voice messaging" checkbox then select the Save button.
  • C. look at the User Management screen, enter the user's mailbox number in the Identifier field, and select the Edit button. In the subsequent screen, enter a new password for the user then select the Save button. Notify the user of the new password.
  • D. In the System Policies screen, increase the number in the "Lock out users after" field.

Question 11

Question
A technician is asked to create a new caller application for a company using Aura Messaging 6.x. The technician could not get the Caller Application Editor to work on a laptop that runs 32-bit Windows Vista. How would you resolve this issue?
Answer
  • A. The technician needs to install the Microsoft .NET Framework 3.0 SP1, Microsoft Management Console (MMC) 3.0.
  • B. The technician needs to install the Microsoft .NET Framework 3.0 SP1, MMC 3.1.
  • C. The technician needs to install the Microsoft .NET Framework 3.5 SP1 and MMC 3.0.
  • D. Caller Application Editor does support Window Vista; the technician needs to upgrade to Windows7 inaddition to downloading the appropriate .NET framework and Microsoft Management Console

Question 12

Question
As a member of the IT infrastructure team, you have been assigned the job of network planning for the Implementation of Avaya Aura Messaging in your environment. You need in ensure that your network Domain Name Server (DNS) record includes appropriate messaging information What are two important Avaya recommendations to consider during the process (Choose two.)
Answer
  • A. Create a SIG record for the Messaging Server in the DNS record
  • B. Create an "A" record for the Messaging Server in the DNS record.
  • C. Create a CNAME record for the Messaging Server in the DNS record.
  • D. Create an LOC record for the Messaging server in the DNS record.
  • E. Create an MX record for the Messaging server in the DNS record.

Question 13

Question
During the installation of the Avaya Aura Messaging template file, you are promoted to enter a value for the "MSG IPv6 Address". The customer states that they are starting to convert to IPv6 addressing but did not supply an IP address for this entry. How should this server request be handled?
Answer
  • A. Do not enter a value for IPv6; Avaya Aura Messaging does not currently support IPv6 addressing.
  • B. Enter the IPv4 address you have been provided followed by ".0.0".
  • C. Enter the word "disable" in the field as this option is not currently being used.
  • D. Request an IPv6 address from the customer, and enter that address in the field.

Question 14

Question
A customer has purchased an Avaya High Capacity Storage Server to be used with their deployment of Avaya Aura Messaging. Which template is required to be used on this server?
Answer
  • A. Msg_Standard.ovf
  • B. Msg_4xl46GB_HDD.ovf
  • C. Msg_HighAvailabilty.ovf
  • D. Msg_HighCapacity.ovf
  • E. Msg_5x200GB_HDD.ovf

Question 15

Question
Which three are included in a System?
Answer
  • A. Site Information
  • B. File System usage
  • C. Licensed Mailbox usage
  • D. Networked Machines
  • E. Call Processing Delays

Question 16

Question
A customer wants to use the high encryption method to encrypt their messages. Which option under ip codec-set should be set to "high encryption" while integrating Avaya Aura Messaging with Avaya Communication Manager?
Answer
  • A. SRTP-LOW
  • B. 1 srtp-aescm 128hmac80
  • C. 2-srtp-aescm 128-hmac32
  • D. SRTP-HIGH

Question 17

Question
You have been asked to setup and install System Platform and Messaging software on an Avaya S8800 server in preparation for an Avaya Aura Messaging system Installation. Which two options provide a way to obtain the System platform and Messaging software required for the Installation? (Choose two.)
Answer
  • A. Use the Avaya provided optical media that comes with the purchase of the product.
  • B. Retrieve the software from the Avaya RFA (Remote Feature Activation) Web site.
  • C. Place a call to the Avaya support help desk to request a copy of the software be shipped or downloaded to you.
  • D. Log in and download the software from the Avaya Product Licensing and Delivery System (PLDS) Web site.
  • E. Instruct the customer that they are required to contact their Avaya sales support executive or Avaya Business Partner to obtain a copy of the required software.

Question 18

Question
A system administrator is concerned over the number of simultaneous SMTP sessions on their Messaging Server. Which report would show the administrator the maximum simultaneous SMTP sessions by hour?
Answer
  • A. IMAP/SMTP Traffic report
  • B. Internet Messaging report
  • C. System Evaluation report
  • D. SMTP Snapshot

Question 19

Question
How versatile is Avaya Aura Messaging Release 6.1 regarding where voice messages are stored?
Answer
  • A. A user can have voice messages stored in multiple storage destinations (Avaya Message store exchange,zimbraat the same time.
  • B. An administrator can select a storage destination for the system(either Avaya Message Store, Exchange, or Zimbra)and all users will then have to use that storage destination.
  • C. Users can only have voice messages stored In the Avaya Message Store.
  • D. A user can have voice messages stored in either the Avaya Message Store or in one of the external storage destinations (Exchange or Zimbra) configured by the administrator.

Question 20

Question
Your customer is planning to setup a topology which spans across the following cities: Site Extension Length ___________________ Boston 5 Atlanta 5 Chicago 10 The recommended topology will be on a one dedicated storage server with three different app servers where each application server is responsible for one site. The telephony integration is based on E.164. How would the System Management Interface (SMI) Site parameters be configured so that Auto Attendant (AA) allows a short extension and can still uniquely identify the caller?
Answer
  • A. The site would have a short extension length only.
  • B. The site would have a short mailbox length only.
  • C. The site would have a Short extension length and a short mailbox length.
  • D. The site would have a Short extension length, site prefix, national prefix, and country code.

Question 21

Question
While configuring Avaya Aura Messaging 6.x for SIP Integration, we can provide a list of servers with which it can integrate. When the Messaging Server places an outgoing call, which server in the list would it use to send the call?
Answer
  • A. the first Trusted Host server
  • B. the same server which received the incoming request
  • C. the first server that accepts the connection in the order listed on the Telephony integration screen
  • D. The Server to which messaging has the shortest route

Question 22

Question
For which three options does the Application Role use Dial rules? (Choose three.)
Answer
  • A. Dial rules are not used by the application role; it is used by the storage role
  • B. Reach Me
  • C. Notify Me via text message
  • D. Play on Phone
  • E. Personal Attendant

Question 23

Question
A customer has installed Avaya Aura Messaging with a Zimbra backend and is now adding subscriber. What will be available in the storage destination field under Management > Properties for the users?
Answer
  • A. Avaya Message Store only
  • B. Zimbra only
  • C. Zimbra and Avaya Message Store
  • D. Zimbra Avaya Message Store and Microsoft Exchange

Question 24

Question
You are using the server console to install System Platform software on an Avaya Aura Messaging server. You have turned on the server. Inserted the DVD software into the DVD drive, and the Avaya screen is displayed. Allot about 30 seconds the system displays a 'waiting for Telnetconnection-message and the installation process halts. Which process will allow you to continue using the server console to complete the installation?
Answer
  • A. Eject the DVD from the server and verify you have the correct software.
  • B. Insert the System Platform DVD again and wait three minutes for the installation to continue.
  • C. Reset the server to restart the installation. Within 30 seconds of the system displaying the Avaya screen, press Enter or type "vspmediacheck" to verily the image on the DVD is not corrupt.
  • D. Disable Telnet services by entering the command "disable telnet" then reset the server.
  • E. The server console cannot be used for installation of System Platform software. You must establish a Telnet/SSH session from your laptop to continue the installation.

Question 25

Question
In preparation for an installation of an Avaya Aura Messaging (AAM) server, you notice the customer's provided server rack contains several other existing components but that it meets the space and physical requirements to house the addition of a new AAM server. What should you do?
Answer
  • A. Continue with the installation of the new server as the existing servers in the rack are running fine and no problems have been experienced.
  • B. Advise the customer that the installation requirements call for power to be supplied from a nonswitched electrical outlet and that the total rack load power draw needs to be evaluated prior installing the server.
  • C. Move the server rack closer to another wall mounted electrical outlet so that the new server can be plugged directly into the wall.
  • D. Test the power load of the rack by plugging the new server in prior to installing it to see if it will power up.

Question 26

Question
The customer is using Microsoft Exchange Server as a storage server with Avaya Aura Messaging. How will the customer access the mailbox?
Answer
  • A. using only the desk phone and Microsoft Outlook
  • B. using only Microsoft Outlook
  • C. using only the desk phone and mobile phone
  • D. using a phone, Microsoft Outlook on the PC, Outlook Web Access from any location, and any client configured to work with the Exchange account

Question 27

Question
During installation of the Avaya Aura Messaging system, the customer decides to change the server names to reflect their geographical location. Allot making the name changes on each server, you start security alerts when you try to log into any of the servers. How would you correct this?
Answer
  • A. The temporary Internet files need to be deleted from your browser.
  • B. The /etc/hosts file on your computer must be changed to reflect the new server names.
  • C. You must update the server certificate after changing the server name.
  • D. You must delete any previously installed certificates from your computer and reinstall fresh certificates.

Question 28

Question
Which service will be used to retrieve the voicemail messages from Microsoft Exchange when Exchange is used as the message store?
Answer
  • A. Auto Discovery Service
  • B. Exchanges Web Services
  • C. IMAP
  • D. MAPI

Question 29

Question
As part of the installation, the customer will create a DNS record called "avayamsg". Where should the DNS record be directed in a multi-server system?
Answer
  • A. the application server closest to the majority of the users
  • B. the storage server
  • C. any of the application servers, it does not matter which one
  • D. the Exchange server with the Avaya Voice Message form for Microsoft Outlook

Question 30

Question
In which screen would you look to see which Communication Manager, System Platform and Avaya Aura Messaging (AAM) service packs are currently available and active on the messaging system?
Answer
  • A. Open the System Management Interface and navigate to Messaging Administration > Server Maintenance > Server Configuration > Display Server configuration.
  • B. Open the System Management Interface and navigate to MessagingAdministration > Messaging>Reports > System Evaluation.
  • C. Open the cdom and navigate to ServerManagement PatchManagement > Manage.
  • D. Open the cdom and navigate to ServerManagement >System Configuration.

Question 31

Question
In which three locations can service packs be retrieved to install an Avaya Aura Messaging system? (Choose three.)
Answer
  • A. Product Licensing and Delivery System (PLDS)
  • B. System Platform Server
  • C. FTP Server
  • D. SCP Server
  • E. Local file system

Question 32

Question
To finalize the installation of your Avaya Aura Messaging system, you want to test alarm organization which screen in the System Management Interface do you send a test alarm?
Answer
  • A. Messaging > Utilities
  • B. Messaging > Diagnostics
  • C. Server (maintenance) > Server Administration
  • D. Server (maintenance) > Alarms

Question 33

Question
On which component is the WebLM server software installed on an Avaya Aura Messaging server?
Answer
  • A. System Domain (Dom0) of the System Platform host
  • B. Console Domain (cdom) of the System Platform host
  • C. Messaging Template System Management Interface (SMI)
  • D. WebLM is not installed on the server hardware; it Is a separate server in the customer’s network

Question 34

Question
Avaya Aura Messaging 6.x supports SIP for telephony integration and is certified with Avaya Aura Communication Manager, Communication Server 1000, Session Manager, and SIP enablement Server (SES) 5.2.1. What does Avaya Aura Messaging 6.x require for use with other telephony integrations?
Answer
  • A. AudioCodesMediant 1000 Media Gateway
  • B. AudioCodes Mediant 2000 Media Gateway
  • C. AudioCodes Mediant 3000 Media Gateway
  • D. AudioCodes Mediant 1000 Multi-Service Business Gateway (MSBG)

Question 35

Question
What are two ways to delete a user from Avaya Aura Messaging 6.1 system? (Choose two.)
Answer
  • A. In the User Report screen, enter the user's mailbox number in the Identifier field then the Delete button.
  • B. In the User Management screen, enter the user's mailbox number in the Identifier field the Edit button; then select the Delete button.
  • C. In the Users >Reports screen, select the respective row that has the user mailbox and Delete button on that row.
  • D. In the Users > Reports screen, select the user's mailbox number link and then select the button in the next screen.

Question 36

Question
In a single-site, multi-application server configuration containing application servers named: Ap1, App2, and App3, a user logged into App1 and updated their password. A few minutes later the back into Avaya Aura Messaging and this time the call is handled by App7. When the user attempts to log in with the new password, the login attempt on App2 fails since the system does not recognize new password. What would be the reason for this?
Answer
  • A. The application servers at that site are not clustered.
  • B. The trusted servers configuration on App2 is Incomplete.
  • C. The Global Address List (GAL) reload was not successful.
  • D. The telephony integration for App2 is missing.

Question 37

Question
You are completing the installation tasks for an Avaya Aura Messaging server and are ready to install the Messaging software. Prior to loading the software, which three steps must be completed before proceeding? (Choose three)
Answer
  • A. System Platform software has been loaded with the latest approved patches and service packs
  • B. Planning forms for installing Messaging have been printed arid are available.
  • C. The Messaging service is running on the Application server.
  • D. "Pop-ups" are enabled in your Web Browser.
  • E. A trusted server has been created in the Storage server.

Question 38

Question
The system you are installing serves users with five different languages. All users have Microsoft Outlook and will use the Outlook Avaya Voice Message form. The exchange system consists of 10 different servers in a default (typical) configuration. Assuming no existing form libraries (folders) are found, how many form libraries (folders) do you create?
Answer
  • A. 1
  • B. 5
  • C. 10
  • D. 50

Question 39

Question
You have installed the messaging template and are attempting to log in using the browser Interface are receiving an error in the browser that indicates the server is not responding. Where would you go to see the status of the messaging virtual machine?
Answer
  • A. Connect to the System Management Interface and navigate to Software Management Verification.
  • B. Connect to the SystemManagement Interfaceand navigate to Diagnostics > Diagnostics(Application).
  • C. Connect to the cdom > Virtual Machine Management > Manage.
  • D. Connect to the cdom>server Management > Server Status.

Question 40

Question
You are completing the initial configuration of the Avaya Aura Messaging system and have added the system postmaster mailbox under the User Management menu. When you continue adding user mailboxes, you are prompted that the system postmaster mailbox has not yet been configured. Which additional steps must you complete for the messaging system to recognize and accept the postmaster mailbox you have created?
Answer
  • A. The postmaster mailbox must be entered twice into the system, once as a user mailbox and or as an information mailbox.
  • B. The postmaster mailbox will not be recognized until the system is rebooted.
  • C. The postmaster mailbox number needs to be entered and saved In the Internet Postmaster Mailbox Number field under the Messaging System (Storage) > System Mailboxes menu.
  • D. The postmaster mailbox needs to be created as a trusted server under the Server Settings (Storage) >Trusted Servers menu.

Question 41

Question
Greg calls Judy, who is not available. The call is transferred to an application server (named App1). App1 handles the call where a call answer message was recorded. The network connectivity to the storage server is lost and Judy logs into another application server in the cluster (App2). What is the expected outcome?
Answer
  • A. Judy logs in successfully but is informed that the systemisin offline mode, and cannot listen the new message that was left by Greg.
  • B. Judy logs in successfully but is informed that the system is in offline mode. She is still able to listen to the latest message that was recorded by Greg.
  • C. Judy's login is not successful as her password cannot be validated as the system is in offline mode.
  • D. Judy can retrieve the new message if she logs into App1 but not when she logs into App2.

Question 42

Question
Which types of servers can be used for storing messages addressed to users in Avaya Aura Messaging Rls.6.1?
Answer
  • A. Avaya Message Storage only
  • B. Avaya Message Storage or Microsoft Exchange
  • C. Avaya Message Store, Microsoft Exchange or Lotus Domino
  • D. Avaya Message Store, Microsoft Exchange or Lotus Zimbra

Question 43

Question
You are attempting to load the Aura Messaging template from within System Platform but it is falling ill due to an "Insufficient resources to install this template- error. What would cause this error?
Answer
  • A. The RAID array is corrupt and should be rebuilt using the RAID tool.
  • B. The server on which you are attempting to install the template has a failed hard drive which needs to be replaced.
  • C. The wrong template is being usedor the server type.
  • D. An incorrect version of System Platform has been installed.

Question 44

Question
A user with an Avaya Aura Messaging mailbox on a Zimbra server does not receive voice mails deliver to the Zimbra mailbox even though the user's colleagues have been leaving messages. Other users with Zimbra mailboxes are receiving their voice mails. The other users who are receiving their voicemails are on a different Zimbra mailbox server even though the Zimbra LDAP server is the same for all users.What is the first step you would use to diagnose the problem?
Answer
  • A. Check the SMTP Connection diagnostic from the Messaging SMI.
  • B. Check the active alarm log.
  • C. Re-administer the Zimbra server.
  • D. Send an email message to the user's Zimbra e-mail address

Question 45

Question
The installation of System Platform software has been completed on the Avaya server in preparation for the customer's Installation of Avaya Aura Messaging. You have obtained the Avaya Aura Messaging Template and are ready to download the template to the server. What are three possible locations from where you can download the software to the server'' (Choose Three.)
Answer
  • A. The template files can be copied to an HTTP server and installed from there to the System Platform server using the URL information of the HTTP server.
  • B. the template files are located on the Avaya Product Licensing and Delivery System (PLDS) Website; select the appropriate template for the site you are installing to download.
  • C. The template files are located within the System Platform software on the hard drive of the system and can be loaded directly from that drive.
  • D. The template files can be installed from a DVD in the DVD drive of the System Platform server. this may be a DVD that has been created from a previous download.
  • E. The template files are located on the Avaya RFA (Remote Feature Activation) Web site; select appropriate template for the site you are installing to download.

Question 46

Question
Which IP codec set is supported for Avaya Aura Messaging?
Answer
  • A. G.711
  • B. G.729
  • C. G.723
  • D. G.722

Question 47

Question
A technician is performing an upgrade of an Avaya Aura Messaging server from 6.0 to 6.0.1. What Is the correct sequence to successful upgrade the system?
Answer
  • A. Backup the Messaging server, upgrade the System Platform software, upgrade Messaging template, apply the necessary Communication Manager (CM)service pack, and perform restorethe system.
  • B. Backup the Messaging serverupgradesthe System Platform software, apply the necessary CM service pack, upgrade the Messaging template, and perform restore on the system.
  • C. Backup the Messaging server, apply the necessary CM service pat k, upgrade the System Platform software, upgrade the Messaging template, and perform restore on the system.
  • D.Apply the necessary CM service pack, upgrade the System Platform software, backup theMessaging serverupgradesthe Messaging template, and perform the restore on the system.

Question 48

Question
You are performing an installation which includes three application servers and one storage server. You complete I he administration of one applic.il ion server to include integration with the telephony server. I then backup the application server, To save time; you restore this backup to the remaining two application servers. After completing the Installation, you notice that only the first application server receiving calls. The System Status (Application/AxC) page shows the AxC status as online for each application server and the Voice Messaging Application on each is running. Why is only the first server receiving calls?
Answer
  • A. You did not cluster the application servers.
  • B. The license files on the non-answering servers are incorrect.
  • C. You still need to add trusted servers (on the storage server) for the remaining two application servers.
  • D. You must complete the telephony integration for the remaining two application serversbecause this data is not included in the backup.

Question 49

Question
You have installed an Avaya Aura Messaging system and the customer wants you to create a user login for administrative purposes to include restoring data and rebooting the server as necessary, but they do not want this login to have permission to install or upgrade software. How would you accomplish this?
Answer
  • A. Create a new login in Console Domain Network Configuration (cdom) under User Management use the "copy login checkbox" and choose from the drop down menu the dadmin login.
  • B. Create a login using the Customer Non-Super User Profile and add the necessary permission for restore and reboot operations from the Web Access Mask screen.
  • C. Create alogin in System Domain (Domain-0) Web page using custom profile and administer permissions as required.
  • D. Create a login in the Messaging System under System Policies and add the necessary permission for restore and reboot operations in the policy.

Question 50

Question
An Aura Messaging system has been reloaded and had a restore performed on it. Everything is working correctly except that users are having problems sending messages to voicemail boxes on remote voicemail machines. What is causing the problem?
Answer
  • A. The technician performing the restore did not manually request updates from the remote machines.
  • B. The remote subscriber information was not backed up prior to the reload.
  • C. The Aura Messaging system is not plugged into the customers LAN.
  • D. The FQDN of the remote machine was changed so messages cannot be delivered.

Question 51

Question
A customer has reported that an employee attempted to send a voice message to the entire Marketing team, but was unsuccessful, the customer reports I hot they successfully send messages to the team regularly. Why is this particular employee having problems?
Answer
  • A. The employee is not a member of the Marketing Enhanced List.
  • B. The employee's Class of Service (CoS) does not allow messages to he sent using the enhanced List
  • C. Only the owner of the list is allowed to send messages using the Enhanced list; the employee not the owner.
  • D. Only "Executive" CoS is allowed to send messages using the Enhanced list.

Question 52

Question
In completing the configuration of the customer's Avaya Aura Messaging system, you are attempting to log on to the system with an Avaya services login such as "craft." You are being prompted password, but cannot gain access. What is preventing your access?
Answer
  • A. The authentication file created from .in Avaya service support system has not been downloaded tothe messaging server.
  • B. The Avaya service login is not used with Aura Messaging and you must ask the customer to provide you with a login.
  • C. The services login has expired and must first be reset by the default Admin login
  • D. The system must be rebooted in order for the service logins to be activated.

Question 53

Question
A customer has a single server configuration, whose the application role and The storage role are on the same server (as in the Single server configuration). Users are able to leave messages and retrieve well, but when they log into the mailbox it prompts, "Some features may not be available at the moment". Additionally, when they review and press 7 to delete the message, they receive the error deleting messages did not work temporarily. What are two troubleshooting checks that should be conducted? (Choose two.)
Answer
  • A. Verify the AxC address setting is local host IP 127.0.0.1.
  • B. Verify that the IMAP4 ports are enabled under Messaging System (Storage) > System Ports Access.
  • C. Ensure that there is an additional application server for redundancy.
  • D. A cache reload is recommended to ensure that the messages get flushed properly.
  • E. Verify the Nightly maintenance schedule in Advanced (Application) > System Operations.

Question 54

Question
You have Just finished installing the last Avaya Aura Messaging Application server in a multiserver configuration. You attempt to reload the User List from this last Application Server but find that reload fails and presents an error message. The User List reload was successful on the other servers. What are two reasons you are receiving this error? (Choose two.)
Answer
  • A. The Application Server is not listed in the Topology configuration on Message Store.
  • B. The Application Server and the Message Store are not on the same network subnet.
  • C. An "A" Name record for the Application Server is entered in the DNS.
  • D. The AxC Address is incorrectly entered on the Application Server.
  • E. The Application Server has not been configured as a part of the Cluster.

Question 55

Question
A user is unable to listen to the voicemail on laptop when an email notification is received from the company’s Avaya Aura Messaging 6.x system. What can be done to resolve this situation?
Answer
  • A. A second power supply needs to be added to the server to support the High Capacity config of the server.
  • B. An additional four GB of system memory should be installed to support the High Capacity configuration of the server.
  • C. An external CD/DVD drive needs to be connected to one of the USB ports so that system configuration can take place.
  • D. No additional hardware needs to be added to the server, it will arrive with all appropriate components and memory required.

Question 56

Question
You are working with a customer to plan their deployment of Avaya Aura Messaging. They inquire the Telephone User Interface (1UI) choices available. Which option(s) do they have available to them?
Answer
  • A. Audix, Aria, and Serenade
  • B. Aria only
  • C. Audix and Aria only
  • D. Audix only

Question 57

Question
The customer wants to access their voicemail through their email client. They have set up then email client with an IMAP connection to their message store. You have verified the client configuration but no one can see their voicemail in the mailbox. What is a reason for this problem?
Answer
  • A. Avaya Aura Messaging can only be accessed using the Microsoft Outlook form in Microsoft Exchange.
  • B. The user's Class of Service does not allow access via IMAP.
  • C. The IMAP port is being blocked by the firewall.
  • D. The voicemails have been listened to via the telephone user interface (TUI) and will not show in their email boxes. Only new voice mail shows up in the email interface via IMAP.

Question 58

Question
What time does an Aura Messaging system perform its automatic backup routine?
Answer
  • A. at 1:05 AM every weekday
  • B. as scheduled by installer
  • C. at 3:05 AM everyday
  • D. at noon Monday, Wednesday, Friday

Question 59

Question
What is true In relation to Avaya Aura Messaging system topologies?
Answer
  • A. In a front- end/back end topology in which roles are split between servers, the application role the back end and the storage role is the front end.
  • B. In a single server topology, the storage role integrates with the telephony server.
  • C. In a decentralized topology, application servers are typically located with the sites they support.
  • D. In a centralized topology, all thestorage servers in a network arelocated with the site they support.

Question 60

Question
Which three telephony systems must share the same SIP domain-related parameters? (Choose three)
Answer
  • A. Application server
  • B. SIP Enablement Services domain name
  • C. Session Manager/SIPEnablement Services
  • D. Telephony server
  • E. Telephony server domain name

Question 61

Question
What is entered into the "IP address of each appliance” field when defining a cluster?
Answer
  • A. OneMessaging IP address for each member in the cluster
  • B. One IP address for each management computer in the cluster
  • C. the cdom IP addresses for all members in the cluster
  • D. the IP addresses for all Storage servers in the cluster

Question 62

Question
A client wants to add a new set of user mailboxes with support for fax messages and a simple call answering voice message feature set. Which feature license type seats availability would you verify before proceeding with user creation for the system to continue working under the Normal license mode?
Answer
  • A. VALUE MSG_SEAT _MAINSTREAM
  • B. VALUE _MSG_SEAT_BASIC
  • C. VALUE _MSG_1X_SPEECH_SEAT
  • D. VALUE_MSG_SPEECH_AA_ENTRY

Question 63

Question
What are two accurate statements regarding the safety requirements for installing the Avaya Aura Messaging server into the rack? (Choose two.)
Answer
  • A. Verify that the rack islevel and stable before extending the server from the rack.
  • B. Verify that the total AC supply branch circuit that supplies power to the rack does not exceeded of the branch circuit rating.
  • C. Make sure to leave open space above and below your installed server to ensure proper air circulation.
  • D. When installing a high capacity server which contains clu.il power supplies you must install the cable management arm.

Question 64

Question
You have currently setup the dial rules on two clustered application role severs. To enable E.164 for your telephony integration, you must reconfigure your dial rules based on site definitions What is the correct work flow?
Answer
  • A. Re-enter the dial rule definitions in the SMI Sites page on the storage role server
  • B. On each application role server, select "Application server based (AAM 6.0 legacy style) as the Dial plan handling style and re enter the dial rule definitions In the System Management Interface (SMI) Sites page on the storage role server
  • C. Re enter the dial rule definitions in the SMI Sites page on the storage role server and select the "Site definition based" as the Dial plan handling style on each application role server.
  • D. On each application role server, select "Application server based (AAM 6.0 legacy style)" as the Dial plan handling style.

Question 65

Question
You have administered a network connection to a remote messaging server. You leave the Avaya Aura Messaging system ports at their default settings and administer the remote. LDAP port on the network machine as 55000. When you test the network connection, updates between the Avaya Aura Messaging system and the networked machine fail. What it is the likely reason for the failure?
Answer
  • A. The Aura Messaging Firewall Service is not configured to allow traffic on port 55000.
  • B. The networked machine's IP address has not been added to the external hosts file.
  • C. Maximum Simultaneous LDAP Directory Update Sessions Is still administered as zero.
  • D. The default port for network update traffic is 56389, not 55000.

Question 66

Question
In Avaya Aura Messaging, a toolbar is used to integrate it more closely with Microsoft Outlook. As an Exchange administrator, what are the three prerequisite you need to perform? (Choose three)
Answer
  • A. Verity that Exchange has the appropriate forms folders (libraries); if it does not, create them
  • B. Use Microsoft Outlook to add the voice message forms to the forms folders in Exchange.
  • C. Use the Exchange management console to add the voice message forms to the forms folder Exchange.
  • D. Ensure the forms library folder has "Owner" rights under Client permissions for the account you will use to add the forms.
  • E. Ensure the forms library folder has "Read and execute" rights under Client Permissions, for the account that you will use to add the forms.

Question 67

Question
You are preparing to migrate a customer's legacy voice mail system and are about to install system software onto an Avaya Aura Messaging server. In gathering the required customer data, you realize some information is missing. Which forms or data are required before proceeding?
Answer
  • A. An Avaya DCT (Data Collection Tool) file should he generated and configured for the new Aura Messaging Server.
  • B. An Avaya EPW (Electronic Planning Worksheet) shouldbe completed for the new Avaya A Messaging server and for the existing legacy voice mail system.
  • C. You should have the completed planning forms/installation worksheets for System Platform Avaya Aura Messaging.
  • D. You should have a customer provided installation data disk for the legacy voice mail system.
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