Knowledge management: connect

People to documents
1. Taxonomy, fixed stucture
2. Folksonomy, user tagging
3. Search engines
  1. Dictionaries, merging the synonims, etc
4. Maschine learning - extracting key data from publications
  1. Requires open mind to see and accept unexpected correlations
5. Using documents metadata
People to people having an expertise in a subject
1. Qualifications gained and formally recognized
2. Self-description
3. Peer rated
4. System-implied, maschine learning based on publications
5. Choosen passionate KM champions, aiming for continuous improvement
  1. And KM ambassadors, involving every one into KM journey
People to knowledge
1. Story telling, solutions, hints, good pactices
  1. Requires easy reporting, allowing anonymous
  2. Requires regular improvements (against "i've reported, but nothing is being done")
2. Near miss cases (but not careless, reckless)
  1. Requires building no blame culture
3. Peer to peer activity and knowledge network
KM guidance committee, deciding where to move
Requires the easiest way to connect
1. Most modern, easy to use, mobile, easy accessible
2. Knowledge cafe's
3. No hierarchy; direct peer to peer connect across whole orgsnization

Zusammenfassung der Ressource

	Erstellt von Prohor Leykin vor fast 7 Jahre