Zusammenfassung der Ressource
English for check-in agent
- Introduction to online
course
- Forum
- Tasks
- Glossary
- Tests
- Meeting. Greeting.
Boarding.
- Good morning/afternoon/evening, Sir/Madam.
- How can I help you? / Can I help you?
- Can I see your boarding pass, please?
- Welcome to the bus.
- Keep the hand-hold, please.
- Take care of your children, please.
- Thank you.
- Have a nice flight! / Enjoy your flight!
- Seat
assignment
- Is a window seat fine for you?
- May I see your passport, please?
- What is your final destination?
- Would you prefer a window or an aisle seat?
- Let me check.
- Do you have any luggage to check in?
- Do you have any
hand luggage?
- Check in details
- Where are you flying to today?
- Here you are.
- Are you checking any luggage?
- Would you prefer an aisle seat or a window seat?
- Here’s your boarding pass.
- Your flight boards at gate number ten.
- Have you already checked in online?
- Hand luggage
check-in
- Do you have hand luggage?
- How many bags do you have?
- Could you check the size of your bag
over there, please?
- Checked-in luggage
- How many bags do you have with you today?
- Please put it on the scale.
- How many bags do you check in?
- Your luggage is too heavy.
- You have to pay an extra charge. /
You should pay excess luggage fee.
- You can take some thing out.
- I am afraid one of your
bags is overweight.
- Directions
- Where is ...?
- It is over there.
- It is on the ground / first floor.
- It is in the corner.
- It is on your right / left.
- It is next to ...
- It is behind ...
- preflight inspection / checkpoint
- accessible toilet
- boarding gate
- VIP lounge
- check-in
desk
number 6
- Consolidation &
Final Test