Zusammenfassung der Ressource
TEAM DYNAMICS
- Teams: Groups of two or more people who interact
and influence each other , are mutual accountable for
achieving common goals associated with
organizational objectives and perceives themselves
as a social entity within an organization
- 8 types of teams in an organisation
- Departmental
- Production/Service/Leadership
- Self-directed
- Advisory
- Task force (project)
- skunkworks
- Virtual
- Communities
of Practice
- Team Size
- Teams should be large
enough to provide the
necessary competencies
and perspectives to
perform a task, yet small
enough to maintain
efficient coordination and
meaningful involvement of
each member
- Team Composition
- Five characteristics of
effective team members
- Cooperating
- Wiling and able
to work together
rather than alone
- Coordinating
- actively manage
team's work so it's
performed efficiently
and harmoniously
- Communicating
- Transmits information
effectively, freely, and
with respect
- Comforting
- Help co-workers maintain
positive and healthy
psychological state
- Conflict resolving
- Have the skills and motivation to
resolve dysfunctional disagreements
among team members
- Team Norms
- Informal rules and shared
expectations that groups
establish to regulate the
behaviour of their members
- How Team Norms Develop? ...as soon as teams
form because people need to anticipate or predict
how others will act. Also as team members discover
bevaiour that help them function more effectively
- Team Cohesion
- The degree of attraction
people feel toward the team
and motivation to remain
members
- 6 factors that influence team cohesion
- Member Similarity
- Team Size
- Member Interaction
- Somewhat Difficult Entry
- Team Success
- External Competition and
challenges
- Team Trust
- Calculus-Based Trust: a logical calculation
that other team members will act
appropriately because they face sanctions if
their actions violate reasonable expectations
- Knowledge-Based
Trust: is based on
the predictability of
another team
members behaviour
- Identification-Based Trust: is based on mutual understanding
and an emotional bond among team members