Zusammenfassung der Ressource
Design Thinking
- Mindsets
- Show Don't Tell
- Use impactful and
meaningful ways to
illustrate your story
- Focus on human values
- Empathy and feedback
from the users
- Craft Clarity
- Coherent STRUCTURE WILL MAKE
YOUR MESSAGE CLEAR AND MAY
inspire others
- Embrace Experimentation
- We build to think and learn.
WE LEARN FOR MISTAKES
AND ACKNOWLEDGE
SUCCESS IN TRIUMPH
- Be Mindful Of Process
- KNOW HOW THE PROCESS WORKS,
what methods are used in each stage
and what goals you have
- Bias Toward Action
- It's more about doing than
thinking, always build
towards a goal or a
mindset
- Radical Collaboration
- PEOPLE WITH DIFFERENT VIEWS
CAN MAKE BREAKTHROUGHS
AND GIVE SOLUTIONS NEVER
CONSIDERED, from the diversity
- Modes, THESE ARE SECUENTIAL
- empathize
- Empathy is the foundation of a
human-centered design process,
Experience what your user experiences.
- TRY TO THINK "TRY TO
THINK FROM THEIR
PERSPECTIVE" AND A
WAY TO SOLVE THEIR
PROBLEM
- define
- AFTER THE EMPATHIZE MODE, YOU USE WHAT YOU LEARNED FROM THE USERS POINT OF VIEW
AND TRY TO ADDRESS THE PROBLEM IN A WAY TO SOLVE MOST OF THEIR CONCERNS
- Ideate
- AFTER DEFINING THE PROBLEM, TRY TO BRAINSTORM FOR A WIDE RANGE OF SOLUTIONS
FOR EACH PROBLEM, AFTERWARD WE WILL REFINE OR DISCARD OUR OPTIONS
- prototype
- BUILD A PROTOTYPE FOR THE SOLUTION, WE USE THE
PROTOTYPE TO TEST AND LEARN FROM THE SOLUTION
- DID IT SOLVE THE PROBLEM?
- HOW LONG DID IT TOOK?
- WAS IT THE MOST EFFECTIVE WAY TO SOLVE IT?
- DID IT CREATE ANY OTHER PROBLEMS OR FIXED MORE THAN ONE PROBLEM?
- test
- WE USE TEST RUNS TO GAIN FEEDBACK FROM USERS THAT INTERACT
WITH OUT PROTOTYPES, TO REFINE OUR SOLUTIONS AND TO
POLISH OUR PROTOTYPES. MULTIPLE ITERATIONS MAY OCCUR.
- Methods, THESE ARE CHOICES AND
NOT NECESSARILY LINEAR
- assume a beginner’s mindset
- You can approach a design challenge with fresh eyes.
Don't Judge, Question everything, Be Curious, Find
Patterns
- What? | How? | Why?
- START WITH WHAT - WHAT ARE THEY DOING.
THEN ASK HOW ARE THEY DOING IT. FINALIZE
WITH WHY WHERE THEY DOING THAT
- YOU GAIN DEEPER LEVELS OF
UNDERSTANDING THE USERS ACTIONS
- user camera study
- USING THE POINT OF VIEW OF A USER CAN BE
INVALUABLE, YOU GAIN INSIGHT OF THE
ENVIRONMENT AND HOW DECISION IMPACT
THE USER
- Interview Preparation
- WHILE TIME IS LIMITED AN
INTERVIEW WILL GIVE
CONCISE ANSWERS AND
PRECISE INFORMATION
- extreme users
- DETERMINING WHICH ARE THE "VETERAN" OR MORE
EXPERIENCED USERS, THEY WILL PROVIDE THE MOST
RELIABLE INFORMATION AND A GREAT INSIGHT
- Analogous Empathy
- TRY TO FIND SIMILARITIES IN THE ACTIVITIES
YOUR USER DOES, AND THE ONES YOU
KNOW, IT'S EASIER TO UNDERSTAND EACH
OTHER WHEN SHARING SOME VIEWS
- Story Share-and-Capture
- AS A MEMBER OF A TEAM, YOU ARE NOT LIMITED TO YOUR OWN EXPERIENCE,
THE OTHER MEMBERS CAN PROVIDE ANOTHER SOLUTIONS OR SOME FEEDBACK
ON YOUR OWN, SHARING THE WORK AND PROVIDING A BETTER SOLUTION
- Saturate and Group
- ORGANIZE WHAT INFORMATION YOU HAVE GATHERED AND GROUP IT SO
YOU CAN PIECE TOGETHER A BETTER SOLUTION
- Composite Character Profile
- USING A PROFILE WILL GRANT YOU INFORMATION OF
KEY POINTS IMMEDIATELY, PRECISE INFORMATION
- Powers of Ten
- A METHOD THAT WILL ALLOW YOU TO SEE THE LARGER CONTEXT
THAT GOES INTO THE SMALLER SOLUTIONS OR DECISIONS
- 2x2 Matrix
- WILL ALLOW THE RAPID COMPARISON OF DATA OR
SOLUTIONS AND HOW THEY DIFFER FROM EACH OTHER
- Impose Constraints
- WHILE GETTING CREATIVE WILL GIVE YOU A LOT OF POTENCIAL
SOLUTIONS, ADDING CONSTRAINTS WILL GIVE YOU THE MORE
REALISTIC OPTIONS AND THE ONE THAT CAN BE ACHIEVED
- User-Driven Prototyping
- AS MENTIONED THE CONSTANT NEW ITERARIONS PROVIDED BY THE
USER FEEDBACK WILL HELP IMPROVE AND REFINE YOUR SOLUTIONS
- Feedback Capture Grid
- WILL ALLOW THE RAPID COMPARISON OF FEEDBACK AND
HOW THEY DIFFER FROM EACH OTHER
- I Like, I Wish, What If
- THIS METHOD WILL LET YOU IF YOU ARE GOING IN THE RIGHT DIRECTION OR IF NEEDED A CHANGE OF
APPROACH IS NEEDED