Zusammenfassung der Ressource
Effective
Communication
by e-mail
- Minimum amount of sentences
- Less is more, try to
use 5-sentences tops
- State what you want
- Skip the niceties
- Write about only one thing
- Stick to one subject
- Leave out the humor
- Avoid emoticons, you
are not telling a joke
- Use "If...
then
statements"
- Anticipate possible answers
- Review for ambiguity
- Double check the
message... It is clear?
- Revise for conciseness
- Could you do it
shorter?