Zusammenfassung der Ressource
32: People interact with
conceptual models
- Conceptual models are different than mental models
- Conceptual models are the actual model that is given to
the person through the design and interface of the actual
product
- If there is a disconnect between mental model and conceptual model, it is more
likely that the product will not be accepted, hard to learn or hard to use
- Remember to always design the conceptual model with a purpose.