Zusammenfassung der Ressource
STABILITY&
CONTINUITY
- ORGANIZING INFO.
- TRAF SYSTEM
- TOSS: GET RID OF UNVALUABLE INFO.
- REFER: USE ROUTING SLIPS, EXPLAIN
REASON FOR MSG.
- ACT: TO-DO-LIST, "HOT" ITEMS
- FILE: ORGANIZE PAPERS
BASED ON IMPORTANCE
- ACTION ITEMS
- INTERRUPTIONS
ARE HARD TO AVOID
AND COST
BUSIINESS LOTS OF
$$$
- MEDIA OF MESSSAGE.
- HOW CLEAR IS THE INFO.
- IS THERE TOO
MUCH OR NNOT
ENOUGH INFO.
- HOW WILL
RECCEPTIENT
RESPOND TO
MESSAGE.
- O.A.B.C
- OPENING:
QUICK
STSTEMEN,
POSITIVE,
IDENTIFY.
- AGENDA:
WHATS
YOUR
MESSAGE
- BODY:
DETAILS
OF
MESSAGE
- CLOSING:
WHATS TO
BE DONE
- KNOW YOUR AUDIENCE
- ARE THNGS TO
LONG, NOT
LONG ENOUGH,
WHRONG STYLE
OF MEDIA,
- IS YOUR
LANGUAGE
CLEAR
- CROSS FUCTIONAL TEAMS
- DIFFERENTATION
- JOB EVELUATIONS
- DESCRIPTIONS
- INTERGRATION
- JOB IS TO BE
DONE AND ON
TIME
- PROCESS&PROCEDURE
- OVERCOME
CROSS
FUNCTIONAL
TEAMS
- SET OF PROCESSES AND
DEVICES THAT ARE
CONSISTENT
- RIGHT FIT FOR JOB
- CHARCTERISTICS
- SKILLS
- PURPOSE CENTERED
- INTERNALLY DIRECTED
- OTHER FOCUSED
- EXTERNALLY OPEN
- PLANNING
- S.O.W:
written
description
- objectives,
service to be
performed,
products
- W.B.S: PROJECT
DIVIDED INTO
COMPONENTS
- PERT & CPM
- ALLOW MANAGER TO
SEE THE FLOW OF THE
PROJECT AND ESTIMMATED TME
- GANTT CHART:
TIMELINE, LIST
OF ACTIVITIES
- HUMAN
RESOURCE
MATRIX: EVENLY
DISTRIBUTED
- MONITORING PERFORMANCE
- WHAT TO MONITOR
- OBJECTIVE
- REWARDS:
EMPHASIZE
SOMETHING
OTHER THAN
EFFICIENCY
- OVEREMPHASIZE
- INAPPROPRIATE
MEASURE
- HEIRARCHY OFMEASURES
- OBJECTIVE: PERSONAL
JUDGEMENT
- RESPONSIVE:
MANAGER ACTS
TO INFLUENE
- COMPLETE: CAPTURES ALL
ATTRIBUTES
- ENHANCING ORGANIZATION
- DOWNSIZING, T.Q.M
REENGINEERING
- ENCOURAGING COMPLIANCE
- I DIDNT KNOW:
BAD
COMMUNICATION
- HAD IT
COMING:
EMPLOYEES
DOES WHAT
MANAGER
SAID NOT
TO DO
- MISBEHAVIOR
- 1. AMBIQUITY BOUT
PERFORMANCE
- 4.
UNTRUSTING
ATTITUDE
- 5. EMPLOYEES
BELIEVE SOME
RULES ARE
UNFAIR
- 2. SOCIL
PRESSURE
TO
CONFORM
- 3. REWARD
STRUCTURE
- RIGHT THING TO
DO: THEY DONT
BELIEVE IN THE
ACTIONS
- I WASNT SURE:
- MIXED MESSAGES
- FAILURE TO FOLLOW RULES
- RESPONSE
- HAD TO
LOOK OUT
FOR
MYSELF
- I WONT BENEFIT
- COST OF STRATAGIES
- DIRECT
FINANCIAL
COST
- REDUCED
COMPLIANCE:
LACK OF TRUST
- MISSED
OPP.
THATS
HOW
WEVE
ALWAYS
DONE IT
- DESTRUCTIVE
DEVIANCE
- EMPLOYEE FEELS
COMPANY HAD IT
COMING
- ORGANIZATIONAL COMPLIANCE
- ORGANIZATIONS CAN GET
PENALIZED FOR FAILING TO
COMPLY WITH COUTLESS LAWS&
REGULATIONS