Zusammenfassung der Ressource
Business Administration And Job Roles
- Main Business Functions
- Human Resources, Finance, Sales and Marketing, Production(if its a
manufacturing business), Customer Service and Research and Development.
- Human Resources
- Is the department concerned with the management of people.
- Finance
- Is the department concerned with keeping an accurate record of the movement of money within the
business predicting financial profits and losses.
- Sales and Marketing
- Are concerned with achieving the target for sales of the products or services.
- Customer Services
- Customer service are concerned with keeping the customers happy.
- Production
- In businesses that make goods there will be a production function which is
responsible for the product being made to a standard quality in a safe and
efficient manner.
- Research and Development
- For the business to survive there needs to be someone with a
responsibility for research and development. Without improvements to
products and services, competitors will eventually produce better products
or give an improved service and take over their customers.
- What is administration
- What are Job Roles
- Within each large organisation there are a number od
job roles, such as mangers, supervisors and
operatives.
- Managers are generally responsible for the
decision making in the organisation, and they
pass on the instructions to the supervisors.
- The task of the supervisor is to ensure that the operatives or workers follow instructions and perform tasks diligently.
- What does administration involve
- Administration involves the storing, processing, retrieving
and spreading or disseminating (passing on) information.