"Management Time: Who's Got the Monkey?" Oncken and Wass

Management Time
1. May result in penaltys
  1. Boss-imposed time
    Anmerkungen:
    - Used to accomplish those activities that the boss requires.
  2. System-imposed time
    Anmerkungen:
    - Used to accommodate requests from peers for active support.
2. Won't result in penaltys
  1. Self-imposed time
    1. Subordinate-imposed time
      1. (a) A subordinate's problem that the manager knows enough to get involved
      2. (b) A subordinate's problem that the manager knows not enough to make on-the-spot decisions
        It demands non existent time from the manager
      3. Should be minimized
    2. Discretionary time
      1. Should be increased
Where is the Monkey?
1. It jumps from subordinate's backs to yours
  1. In accepting responsibility from subordinate
  2. In assuming a position subordinate to yours subordinate
  3. The manager will feel guilty while the subordinates feel frustrated
    Anmerkungen:
    - The reason the manager cannot make any of hese "next moves" is that his time is almost entirely eaten up by meeting his own boss-imposed and system-imposed requirements.
Getting Rid of the Monkeys
1. Figure out together how the next move might be the subordinate's
  1. You don't take the problem to yourself - you determinate what the next move will be
    Anmerkungen:
    - "The instant your problem becomes mine, you no longer have a problem. I cannot help a person who hasn't got a problem".
2. Supervision
  1. Discretionary time for the manager
  2. Boss-imposed time for the subordinate
3. The monkeys may return: but only by appointment
Transferring the Initiative
1. Clearly keep it with the subordinate
2. "The Anatomy of Managerial Initiative"
  1. Wait until told (lowest initiative)
  2. Ask what to do
  3. Recommend, then take resulting action
  4. act, but advise at once
  5. act on own, then routinely report (highest initiative)
  6. Control of time
  7. Control of content
  8. No control

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"Management Time: Who's Got the Monkey?" Oncken and Wass

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