Chapter 1 - Commercial Relationships

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Zusammenfassung der Ressource

Chapter 1 - Commercial Relationships
  1. S1 - The nature of commercial relationships
    1. Relationship Drivers
      1. Quality of interaction; Trust; Transparency; Commitment; Co-operation and collaboration; Mutuality
      2. Features of a relationship
      3. S2 - Internal and external supply relationships
        1. Procurements customers
          1. Procurement as an internal consultancy
            1. Characteristics of internal relationships
              1. Internal and external stakeholders
                1. Procurement Marketing
                  1. Cross-functional relationships
                    1. Cross-functional teams in procurement
                    2. S3 The relationship spectrum
                      1. Relationship spectrum
                        1. From multiple to single sourcing
                          1. Adversarial or competitive relationships
                            1. Collaborative relationships
                              1. Outsource relationships
                                1. Partnership relationships
                                2. S4 - Best relationship?
                                  1. When is transactional approach appropriate?
                                    1. Drivers of collaborative relationships
                                      1. Partnering
                                      2. The relationship lifecycle
                                        1. Portfolio relationship
                                        2. S5 Relationship lifecycle
                                          1. The relationship lifecycle
                                            1. Stages of relationship development
                                              1. Using the lifecycle model
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