Zusammenfassung der Ressource
Business Administration and Job Roles
- what is administration
- what does administration involve
- administration involves the storing, processing, retrieving and spreading or disseminating (passing
on) information.
- What are job roles
- Within each large organisation there are a number of job
roles, such as mangers, supervisors and operatives.
- The task of the supervisors is to ensure that the operatives or workers follow instructions and perform tasks diligently.
- Mangers are generally responsible for the decision making in the organisation
and they pass on the instructions to the supervisors.
- Main Business Function
- Human Resources, Finance, Sales and Marketing,
Production(if its a manufacturing business), Customer
Service, and Research and Development.
- Research and Development
- for the business to survive there needs to be some with a responsibility for
research and development. without improvements to products and
services, competitors will eventually produce better products or give an
improved service.
- Human Resources
- Is the department concerned with the management of people.
- Finance
- Is the department concerned with keeping an accurate record of the movement of money within the business predicting financial profits and losses,
- Customer Services
- Customer service are concerned with keeping the customers happy.
- Sale and Marketing
- Are concerned with achieving the target for sales of the products or services.
- Production
- In businesses that makes goods there will be a production function
which is responsible for the product being made to a standard quality
in a safe and efficient manner.