Zusammenfassung der Ressource
Motivation
- School of Scientific Management
- Fredrick Taylor
- Time and motion study
- Specialisation of labour
- Believe employees do not need enrichment
- Work only for their own benefit
- Not interested in business
- Pay well using financial incentives
- Just need to be able to do their job well
- High productivity
- Low skilled labour, trained only for there job
- Low Unit costs
- School of Neo-human motivation;
pay is not enough, humans beings
need more
- Writers
- Mayo
- Hawthorn experiment
- Hertzberg
- Hygiene factors and motivators
- Maslow
- Hierarchy of needs
- Mayo
- Monitored how changes of working conditions impacted performance
- Women were consulted about changes and their views listened to
- This made women feel valued
- Which in turn motivated them not working conditions
- Herzberg
- When present hygiene factors do not motivate you
- When absent act as demotivaters
- Motivators
- Chances for promotion
- Opportunities to better themselves
- Responsibility
- Employees thrive on these and are motivated
- Maslow
- Satisfy basic needs and employees will
strive to achieve to meet higher order needs
- In doing so performance of employees improves and so
does overall performance of the business
- Motivation is the range of factors that influence
people to behave in certain ways
- Financial methods to motivate employees
- Piece-Rate Pay
- gives payment for each item produced
- Commision
- Payment made to all employees based on value of sales achieved
- Profit related pay
- Gives employees a share of profits
earned by the business
- Performance-related pay
- Tied into some sort of assessment or
appraisal of employee performance
- Share ownership
- Employees offered shares in the
company in which they work
- Improving Job Design
- Job enlargement
- Extending an employees range of duties to
include extra, similar duties
- Job Rotation
- The regular switching of
employees between
tasks of a similar degree
of complexity
- Job enrichment
- Redesigning a job to include
more challenging tasks
- Team working and Empowerment
- Empowerment
- Giving people control of their
working lives
- Kaizen Group
- work on small continuous improvement
- Quality Circles
- meet to solve a particular issue