Online Purchases after Covid19

Beschreibung

Diagram Online purchases
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Zusammenfassung der Ressource

Online Purchases after Covid19
  1. On July survey from Selligent
    1. North American and Europe.
      1. Rates ramped up from 28% precovid to 36% in online purchases.
      2. Where
        1. Investigators
        2. Global Connected Consumer Index Report
          1. According to their investigation
            1. Once life returns to “a new normal"
              1. Around 39% of people who answer the survey say they will mix online and in-store shopping.
                1. respondents prefer:
                  1. Real-time on changes or delays related to their purchases.
                    1. Better if mobile or contactless pickup or check-in options.
                      1. Privacy is more relevnt than online experience.
                        1. Product availability.
                          1. Freebies and perks (Promos)
                            1. Flexibility for returns or cancellations.
                              1. Shoppers prioritized essential items while shopping online.
                                1. Curbside pickup options (If available)
                                  1. Finally, we conclude customers are going to spend more time at hom which means even in new normal life, the trend is more purchases online. Any industry won`t have any platform to sell their products online in some years will be out of the industry
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