Zusammenfassung der Ressource
Communication
Barriers within
the Work Place
- First Main Paragraph:
Cultural
Communication
Barriers
- 1st Supporting Point:
(details) - The inability to
understand someone's
speech or interpret their
behavoiur due to cultural
differences
- 3rd Supporting Point:
(Solution) Enforce a policy that
allows employees to learn
about other cultures to avoid
cultural ignorance and to
create an intercultural
workplace
- 2nd Supporting Point:
(Example) In the workplace
in the U.S, eye contact is
seen as a sign of respect but
in many Asian countries, eye
contact is seen as
disrespectful
- Second Main Paragraph:
Organisational
Communication Barriers
- 1st Supporting Point:
(details) The inability to
understand an organisation,
as each organisation has a
specific culture and
acceptable behavior
- 3rd Supporting Point:
(solution) Senior management
should identify the specific
culture and the type of
behavior that is acceptable in
the organisation, and ensure
that the employees
understand
- 2nd Supporting Point:
(example) In one workplace,
it may be acceptable to
use slang terms but in
another, employees may be
required to speak formally
- Third Main Paragraph:
Interpersonal
Communication Barriers
- 3rd Supporting Point:
(example) The business
needs may not be fulfilled
because an employee is
not fully engaged in a
meeting
- 3rd Supporting Point:
(solution) feedback
should be requested in
order to assess if the
message that has been
communicated is fully
understood
- 1st Supporting Point:
(details) the inability to
interact with people
within the workplace
- Introduction
- Introduce by stating that communication
is essential and explain why, briefly
identify cultural, organisational and
interpersonal communication barriers
- Conclusion
- Conclude by
stating that
communication is
essential and
explain why,
recall the three
communication
barriers that
were identified