Zusammenfassung der Ressource
Sales cloud certified consultant
- Sales Cloud Solution Desing (25%)
- Describe the appropriate uses cases for Account and Opportunity Teams and the effect on sales roles, visibility, access, and reporting.
- Opportunity Management (15%)
- Account and Contact Management (12%)
- Explain ho the ownership of account and contact records drive visibility of
related sales information such as opportunities, activities, etc.
- Explain the various methods for establishing
relationships between accounts and contacts
- Explain the impact of having an account hierarchy
- Explain the methods for populating and maintaining
account and contact data using data enrichment tools
- Sales Productivity (12%)
- Integration and Data Management (8%)
- Marketing and Leads (7%)
- Implementation Strategies (6%)
- Industry Knowledge (5%)
- Communities and Site Management (5%)
- Sales Cloud Analytics (5%)