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Ch 22 Chapter 22- Motivation at work
- Motivation is the desire to achieve a goal
- Benefits of well motivated employees
- Lower absenteeism
- Higher production
- Lower staff turnover
- More innovation
- Pleasant working environment
- More co-operation
- Lower absenteeism
- Theories of motivation
- Maslow's hierarchy of needs
- Pyramid of needs
- Least important
- Most important
- Least important
- Self-actualisation
- Esteem
- Love and belonging/ Social needs
- Safety
- Physiological
- Pyramid of needs
- Herzberg's two-factor theory
- Motivation: Employees will be motivated to work
- Achievement
- Recognition
- The work itself
- Responsibility
- Advancement
- Growth
- Achievement
- Hygiene: Without it employees are demotivated
- Working condition
- Relationship with workers
- Policies and rules
- Pay
- Job security
- Working condition
- Motivation: Employees will be motivated to work
- Maslow's hierarchy of needs
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