Zusammenfassung der Ressource
ConnectWise
- Blog
- University
- Certifications
- Videos
- Partner Kits
- Time Commit
for each
- Newsletter
- Review RoadMap Monthly
- HTG Group
- Research Group
- Priorities
- Config items
- Service Support
- Choosing the right
help desk model
- Client Needs
- UDNI Needs
- Should we begin using
tasks within tickets?
- Think thru
Service Support
chain of events
- Workflow diagrams
- Project Mngt
- Resource Mngt
- Customer Survey upon ticket
completion. Was this ticket
completed to your satisfaction?
- Deliver superior
service
- CW HelpDesk Toolkit
- Task List
- Ticket Templates
- Recurring Tickets
- Modern Office review