Zusammenfassung der Ressource
SAB9#74 y 89_Quality_Process I & II
- Quality is defined as the degree to
which the project fulfills requirements
- Quality Management Process
- Planning
- Plan Quality
Management
- Determine Quality
standards, process, and
metrics
- Create process
improvement plan
- Determine all roles and
responsibilities
- Executing
- Perform Quality
Assurance
- Request
changes
- Continuously improve
- Follow
processes
- Perform quality
audits
- Monitoring and controlling
- Control
Quality
- Take action to control
de project
- Measure performance against
other metrics in the PM plan
- Analyse and evaluate
performance
- Influencethe factors
that cause changes
- Perform quality
control
- Includes creating and following
policies and procedures to ensure that
a project meets the defined needs it
was intented to meet from the
costumer´s perspective
- The PM should recommend improvements to the
performing organization´s standards, policies and
process.
- It should be considered whenever there is a change to
any of the project constraints.
- It should be cheked before an activity or work package is
completed
- The PM must spend time trying to improve quality
- The PM must determine metrics to be used to measure
quality before the project work begins