Zusammenfassung der Ressource
Research and development
- The importance of research and development
- research and development is a form of innovation directly associated with the technical development of existing products or
processes, or the creation of new ones
- large businesses spend vast sums of money on R and D
- R and D is important in all industries from pharmacies to household goods
- R and D is important because it can help extend the product life cycle by developing new ways to use existing products or by
indicating new strategic directions for the company
- there is no one single way to conduct R and D, but to be at its most effective R and D requires good planning, teamwork ,
communication and leadership.
- there are many number of stages between thinking of an idea and launching a product
- Steps:
- think of an idea—concept test—research the market—cost the idea—build the prototype—carry out a test
launch—launch—review
- this process can take a long time for example up to 15 years for a new drug in pharmacy
- many ideas do not get to the production stage because it is too costly or the market does not seem large enough
- Advantages of R and D
- gives the business a competitive advantage
- extends the life of an existing product
- opens up new markets
- enhances the prestige of the company
- motivate the workforce
- leads to improvements in quality
- reduce costs
- Disadvantages of R and D
- there may be opportunity costs
- R and D may be in the wrong directly
- R and D is time consuming— the R and D workforce
is tied to a project for years for the company during
the time
- R and D can be fiercely competitive
- R and D can become bureaucratic and non-productive
- there may be ethical issues involved
- Marketing aspects of R and D
- innovation is essential for any business
- quality can be improved through methods such as Kaizen or approaches such as TQM, but most businesses do not simply
develop a product and then leave it unchanged for ever.
- if business fails to
innovate, they may lose
market share against
existing competitors who
innovate, or against new
entrants with refreshing
ideas and new products or
services
- in the Boston
matrix of their
product portfolio
their ‘cash cows’
may become
‘dogs’
- R and D can also allow the
business to find gaps in
existing markets, or to open
up new markets entirely
- it is also important to develop
goods and services that address
customers’ unmet needs, which
is why the marketing department
and the R and D department
should work together
- this information can then help
the R and D department develop
the items for which there is a
market demand
- the absence of a dialogue
between the marketing and
R and D could have
unfortunate, costly
consequences
- this is a key
premise of
market
orientation, as
opposed to
product
orientation
- marketing and R and D also
overlap on the important issue
of intellectual property rights
- those property rights fall into different
categories: patents, copyrights, and
trademarks
- their ownership by the business
constitutes a valuable asset that needs to
be protected; without this protection, the
business could lose its edge and the
competition may be able to develop
identical products
- Patents
- when individuals or businesses invent products or production processes, they should take out a patent to protect their idea
- once the patent has been bought, it gives the individuals or businesses undisputed rights to exclude anyone else from making
the product exactly to the specifications laid down in the patent, usually for a period of up to 20 years
- after that time, the individuals or business can of course renew the patent
- a patent on one product does not stop anyone producing similar products, but they must not be exactly the same
- Copyrights
- copyright is similar to a patent
- it originally applied to written material but has now been extended to cover other artistic forms of media presentations such as
cartoons, music and films
- the individual or business is protected for a period of time from the unlawful copyright of the material
- nowadays,s it has become a major source of concern for major records companies and film procures, especially with the
introduction of file-sharing sites on the internet
- Trademarks
- a final form of intellectual property rights is that of trademarks
- conventional trademarks include logos, slogans, design, and phrases
- these are split into two general forms
- there are non-conventional trademarks, which are qualities that are distinctive to the design
- All these intellectual property rights help to ensure that the business can:
- have first mover advantage
- increase profit margins
- safeguard continuity of production
- develop brand loyalty
- have time to develop new products
- financially benefit form tis creativity, innovation and R and D.
- Types of innovation
- although all innovations are different, it is possible to distinguish between types of innovation
- the two types of innovations that are the easiest to understand are about the product itself (product innovation) and
(process innovation)
- Product innovation
- a type of innovation when new products are created, or improvements to existing products are made
- example: tv to flatscreen tv
- Process innovation
- a type of innovation where some parts of the
manufacturing or service delivery are improved
- example: JIT system
- if it is services, it can involve both types of innovation
- example: e-commerce, the ability for customers to track
online the progress and location of an item they have
purchased
- the others refers to the
impact the new product
or service may have on
the whole industry and
is called ‘paradigm
innovation’
- Positioning innovation
- refers to the use or perception of a new product or service
- the word positioning means (the marketing sense, in relationship to competitors) as with a product position map
- the focus is on the business environment and the competitive context
- Paradigm innovation
- refers to an innovation so important that it may change the industry itself
- the focus is on the impacts, both short and long term of the new product or services
- Forms of creativity
- faced with a new situation or an unknown problem you could apply methods and approaches that you have used before, or try
new methods and new ways of thinking
- the type of creativity is adaptive creativity and innovative creativity
- one form is not better than the other- they are complementary
- they correspond to different creative styles some people tend to display an adaptive style of creativity and others an innovative
style of creativity
- Adaptive creativity
- a form of creativity that transfers and applies existing forms of thinking and problem solving to new scenarios or different
solutions
- Innovative creativity
- a form of creativity that generates new forms of thinking, addressing problems form an unusual perspective
- Characteristics of adaptive style of creativity
- takes a disciplinary approach
- shows systematic, linear thinking
- needs more structure
- prefers incremental changes
- solves problems by adapting, refining and improving the current paradigm
- thinks ‘inside the box’
- Characteristics of innovative style of creativity
- takes a interdisciplinary approach
- shows divergent thinking
- needs less structure
- prefers radical changes
- solves problems by breaking, modifying, and replacing the current paradigm
- thinks ‘outside the box’
- Factors affecting R and D
- many factors affect the ability of an individual,
a team, or a business to innovate successfully
- organisational structure
- if an organisation has a rather low-risk, role-based, bureaucratic or autocratic culture,
innovation may then be very limited
- the fear of failure can
outweigh the rewards of
success, on the other hand,
democratic or
collaborative
organisational cultures
may foster risk taking and
view creative input as a
valuable resource
- Past experience
- a proven track record of innovative practices can
help develop the expectations for future changes and
can act as an archive of ‘what has worked in the past’
- it shapes and frames the R and D strategy of the organisation
- Technology
- it can play a leading role in the development of ideas, especially with
computer-assisted design and the use of the internet
- The place of change
- some industries are more responsive to change than others
- Finance
- the amount of finance available
- and particularly the R and D budget, can limit the amount of
innovation a business may be able to achieve
- in high-tech industries, businesses may be less able to stay ahead of the market for long, as the pace of development is so
fast
- The level of competition
- the more competition there is in a market, the more of an incentive there is
for businesses to create the competitive edge brought about by innovation
- HR
- the number of workers, their skill sets and the amount of time
allocated to innovation will all have an impact on their ability to
innovate
- tied into the availability of finance is the related field of available workers to innovate
- Legal constraints
- whether in the development stage or in the implementation stage of a product, there are many legal concerns that a
business must take into account
- Ethical considerations
- even when some innovations are possible legally, some stockholders may have strong ethical concerns about testing new
cosmetic products or animals