Zusammenfassung der Ressource
ISO 26.000 and EFQM model
- ISO 26.000
- Improvement "be better"
- 7 Core subjects
Anmerkungen:
- - Organizational Governance
- Human Rights
- Labour practices
-The environment
- Fair operating practices
-Consumer issues
- Community involvement and development
- 7 Principles
Anmerkungen:
- - Accountability
- Transparency
- Ethical behaviour
- Respect for stakeholder interests
- Respect for the rule of law
- Respect for international norms of behaviour
- Respect for human rights
- (C) Consumer Issues
- (C) Community involvement
and Development
- (C) Organizational
Governance
- (C) Human rights
- (C) Labour practices
- (P) Accountability
- (P) Ethical Behaviour
- (P) Respect for stakeholder interest
- (P) Respect for rule of law
- EFQM Model
- Be more competitive
- 9 Boxes
Anmerkungen:
- - Leadership
- People
- Strategy
- Partnership & resources
- Processes, products & services
- People results
- Customer results
- Society results
- Key results
- 3 Arrows
Anmerkungen:
- - Enablers
- Results
- Learning, creativity and Innovation
- (B) Customer Results
- (B) Society Results
- (A) Learning, Creativity
and Innovation
- (B) People
- (B) Strategy
- (B) Processes,
products & Services
- (A) Results
- (B) Key results
- (B) Leadership
- Similarities