Zusammenfassung der Ressource
Organizational learning and creativity
- A learning organization
- in which managers do everything possible to
maximize the potential for organizational learning
to take place.
- Creating a Learning Organization
- Allow every person in the organization to
develop a sense of personal mastery.
- employees to develop and use complex
mental models.
- promote group creativity and team
learning.
- Building a shared vision.
- encourage systems thinking
- The managers will change their
management assumptions radically.
- Creativity
- is the ability of a decision maker to
discover original and novel ideas that
lead to feasible alternative courses of
action.
- Promoting Individual Creativity
- the opportunity and freedom
to generate new ideas.
- experiment, to take risks,
and to make mistakes
and learn from them.
- constructive feedback
so that they know how
well they are doing.
- alternatives solutions and to
visibly reward employees who
come up with creative ideas.
- Promoting Group Creativity
- Brainstorming
- is a group problem-solving technique in
which managers meet face-to-face to
generate and debate a wide variety of
alternatives form which to make a decision.
- 1. describe the problem in broad outline.
- 2.. share their ideas and generate
courses of action.
- 3. not criticize each alternative
until all have been heard.
- 4. Group members are encouraged to
be innovative and “piggy back” ideas.
- 5. debate the pros and cons and
develop a list of the best alternatives.
- Nominal group technique
- is a decision-making technique in which group members
write down ideas and solutions, read their suggestions to the
whole group, and discuss and then rank the alternatives.
- 1. One manager outlines the problem
to be addressed and group members
write down ideas and solutions.
- 2. read their suggestions to the
group
- 3, The alternatives are discussed
- 4. Each member ranks all the alternatives,
and the highest-ranking one is selected.
- Delphi Technique
- is a decision-making technique in which group
members do not meet face to face but respond
in writing to questions posed by the group leader.
- 1. The group leader writes a statement of
the problem and a series of questions.
- 2. The questionnaire is sent to managers
who generate solutions and mail the
questionnaire back to the group leader.
- 3. A team records and summarizes the
responses, which are sent back to the
participants with additional questions.
- 4. The process is repeated until a consensus
is reached.
- Promoting Creativity at the Global Level
- The Delphi technique is particularly
useful when barriers of time and
distance separate managers.
- under increasing pressure to
reduce costs and develop global
products.
- take special steps to encourage
creativity among people from
different countries who work
together.
- have centralized their R&D
- Organizational learning
- is the process through which managers seek
to improve employees’ desire and ability to
understand and manage the organization.