Zusammenfassung der Ressource
The King of
complainers
Clive Zietman
- How to complain
successfully
- TIP 3
- Write to the
company's
marketing
director
- TIP 1
- Never shout
and swear
- TIP 4
- If your complaint
is serious enough,
make it clear.
- TIP 6
- Use phrases like
- I can only imagine
this is an unusual
departure from your
usual high standards
- TIP 2
- Don't send emails,
or standard, pirinted
- TIP 5
- Don't say exactly
what you expect to
receive
- DENNIS
SANCHEZ
ESPITIA
- He has written
over 5.000 letters
of complaint.
- second
time
- Volkswagen Golf
GTI in 24 hours
- First
time
- Some free packages
of cookies
- He loves complaining
properly and in writing