The Consumer Protection Regulations 2000

Beschreibung

The Consumer Protection Regulations 2000: Protection offered to consumers
Mrs Hegarty
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Mrs Hegarty
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Zusammenfassung der Ressource

The Consumer Protection Regulations 2000
  1. Main features: These regulations give consumers rights when they shop via the internet, TV or telephone or from a magazine. : (0 = online purchasing) Consumers are entitled to clear information – before they order – about
    1. The supplier’s name / address
      1. Cost of the goods
        1. Delivery costs and arrangements
          1. How to pay
            1. How to cancel
    2. Protection offered for consumers:
      1. These regulations entitle customers to cancel an order within seven working days (the first day being the day after you receive the goods); and to a full refund if the goods or services are not delivered within 30 days. protects consumers when they shop from TV, internet, telephone, catalogue or magazine
        1. ensures consumers receive clear information about suppliers’ details – name, address
          1. prevents hidden charges in paying for item or delivery
            1. entitles customers to cancel an order within seven days from receiving the goods
              1. entitles them to a full refund if goods or services are not received within 30 days
                1. • not Sale and Supply of Goods Act.
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