Incoming Mail Procedures Remove any envelopes marked private, personal and confidential, and should be delivered to the persons names that are on on it Open the remaining envelopes carefully as to not damage the contents Unfold the papers and apply a date stamp Check for enclosures Sort the mail into piles, ready for distribution
Outgoing Mail Procedures Check that enclosures have been included, that the letter has been signed and that the envelope matches that on the letter Fold and insert letter into the envelope, and seal Weigh bulky items Use the franking machine to print the postage rate Arrange into the right categories, e.g. chronological Take special mail to the post office
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