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Exam 2 for Marketing quiz questions

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Exam 2 Marketing Quizzes

Frage 1 von 124

1

A "Brand" is confined to the physical name or logo associated with the firm.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 2 von 124

1

When does activation occur?

Wähle eine der folgenden:

  • With social media-based marketing

  • With only internal cues

  • With only external cues

  • with either external or internal cues

Erklärung

Frage 3 von 124

1

Brand awareness is associated with the ability of the brand to ____________, who is offering a product or service, while brand association is associated with the ability of the brand to ____________ competitors.

Wähle eine der folgenden:

  • differentiate; identify

  • separate; connect

  • identify; differentiate

  • respond; attack

Erklärung

Frage 4 von 124

1

The primary value of a brand for the consumers is the:

Wähle eine der folgenden:

  • definition of corporate social responsibility

  • association with target groups

  • ability to compare prices

  • reduction or perceived risk

Erklärung

Frage 5 von 124

1

Which of these is not a type of brand association

Wähle eine der folgenden:

  • brand memories

  • brand benefits

  • brand attributes

  • brand attitudes

Erklärung

Frage 6 von 124

1

If oreo cookies come out with a new flavor of s'mores Oreo cookies, what are they using in order to turn brand equity into dollars?

Wähle eine der folgenden:

  • Word of Mouth

  • Product Purchase

  • Licensing

  • Promotional Advantage

Erklärung

Frage 7 von 124

1

The example of the purchase of the PanAm brand demonstrates how:

Wähle eine der folgenden:

  • Promotional advertising can save a business

  • Brands are worthless without assets as collateral

  • Brands can have value beyond the book value of the firm.

  • Brands are unable to expand past their original industries

Erklärung

Frage 8 von 124

1

How did changing the name of an island from Hog Island to Paradise Island help that Island's tourism industry?

Wähle eine der folgenden:

  • changing the name did not help

  • The book value of the island increased

  • A functional benefit came from changing the island

  • Added value came from a more appealing name

Erklärung

Frage 9 von 124

1

Book value of assets + Brand equity=

Wähle eine der folgenden:

  • Price of brand

  • Market share in industry

  • Market value of brand

  • Consumer share of brand

Erklärung

Frage 10 von 124

1

What is the difinition of a national brand?

Wähle eine der folgenden:

  • Brand name carried in at least 60% of national stores

  • Brand that achieved national recognition

  • Brand that has achieved status of generic trademarks

  • Brand name owned by the producer of the product carrying the brand

Erklärung

Frage 11 von 124

1

In the Four Viewpoints model, what does the intended image refer to?

Wähle eine der folgenden:

  • How insiders view the organization

  • How outsiders view the organization

  • How outsiders want others to see the organization

  • How insiders want others to see the organization

Erklärung

Frage 12 von 124

1

If Mariott Hotels suddenly breaks from its current strategy of sub-branding, which guidline of choosing a brand name would they have broken?

Wähle eine der folgenden:

  • Appropriateness

  • Institutional Branding

  • Consistency

  • Protectabililty

Erklärung

Frage 13 von 124

1

Which of these is the best example of brand fit

Wähle eine der folgenden:

  • Proctor and Gamble's broad reach

  • Lyft's name and logo

  • Xerox's accessibility

  • Kodak's distinctive name

Erklärung

Frage 14 von 124

1

Which of these companies could be said to follow the guideline on consciseness most closely?

Wähle eine der folgenden:

  • Gap

  • Harley-Davidson Motor Company

  • American Eagle Outfitters

  • Jacobs by Marc Jacobs

Erklärung

Frage 15 von 124

1

In the Four Viewpoints model, which viewpoint refers to how people inside the organization view the organization?

Wähle eine der folgenden:

  • Internal Reputation

  • Identity

  • Construed Image

  • Stakeholder

Erklärung

Frage 16 von 124

1

What is the difference between retailing and wholesaling?

Wähle eine der folgenden:

  • retailers sells to individuals for end use; wholesalers sell to companies for resale/ company use

  • retailers sell to companies for resale/ company use; wholesalers sells to individuals for end use

  • retailers are unable to mark up prices; wholesalers are free to do so

  • wholesalers are unable to mark up prices; retailers are free to do so

Erklärung

Frage 17 von 124

1

In the acronym LAURA, the "U" stabds for understand. What should a marketing professional understand?

Wähle eine der folgenden:

  • how the customer will discuss your product to others

  • how the product should be used

  • exactly what happened to cause the problem

  • whose fault the problem is

Erklärung

Frage 18 von 124

1

Company employees are only able to act (the last "A" in the acronym LAURA) if the problem was caused by an issue on the firm's side of the transaction.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 19 von 124

1

Rachel goes to walmart to buy groceries, and checks out a cashier. When Rachel hands her cash to the Walmart employee, what kind of transaction has taken place?

Wähle eine der folgenden:

  • Macine summons

  • Human customer, Machine service provider

  • Traditional Interactions

  • Automated Service Delivery

Erklärung

Frage 20 von 124

1

Technology has had little impact on organizational frontlines in most industries

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 21 von 124

1

Brands marketed as more luxury options (such as Lexus) are likely to utilize _______ distribution intensity.

Wähle eine der folgenden:

  • broad-coverage

  • selective

  • intensive

  • strategically placed

Erklärung

Frage 22 von 124

1

A platform that recieves renting fees recieves those fees from the _________ and sharing those fees with the _____________.

Wähle eine der folgenden:

  • recommender; seeker

  • owner; seeker

  • platform; owner

  • seeker; owner

Erklärung

Frage 23 von 124

1

What is the reason for so many levels existing between the producer and end-user?

Wähle eine der folgenden:

  • convienience only

  • prices are lower across the board with a greater number of levels

  • each level adds some kind of value to the end user

  • each level makes some degree of money

Erklärung

Frage 24 von 124

1

Which of these is not a potential benefit of increasing a sharing economy?

Wähle eine der folgenden:

  • realize potential market gains

  • return economic benefits

  • reduce enviromental and waste impact

  • reverse effects of eroding social trust

Erklärung

Frage 25 von 124

1

When it comes to compensation in a channel of distribution, __________ places the most important role.

Wähle eine der folgenden:

  • replicability

  • relative importance

  • power

  • market share

Erklärung

Frage 26 von 124

1

When employees with high customer orientation are embedded in an organization that emphasizes (and benefits from) customer satisfaction, profits are likely to:

Wähle eine der folgenden:

  • decrease

  • increase

  • stay the same

  • exponentially decrease

Erklärung

Frage 27 von 124

1

Customer orientation is impossible to "act" or expand.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 28 von 124

1

What is role conflict?

Wähle eine der folgenden:

  • when an employee is unsure about their role in the organization

  • when an employee has many roles that have time conflicts

  • when an employee in a job is asked to complete many, possibly conflicting tasks

  • when an employee in a job is unsure about the tasks necessary for a job

Erklärung

Frage 29 von 124

1

Discerning what someone else is thinking and feeling is defined as:

Wähle eine der folgenden:

  • management

  • empathy

  • customer service

  • understanding

Erklärung

Frage 30 von 124

1

What kinds of jobs are the least likely to be automated?

Wähle eine der folgenden:

  • those that make routine decisions only

  • those that deal with routine numbers

  • those that require empathy

  • those that utilize calculations only

Erklärung

Frage 31 von 124

1

Which of these is not a step in the personal selling process?

Wähle eine der folgenden:

  • approach

  • close

  • prospecting

  • presentation

Erklärung

Frage 32 von 124

1

What are the two important outcomes in a marketing interaction?

Wähle eine der folgenden:

  • repeat business and low prices

  • competitive advantage and posititve word of mouth

  • repeat business and positive word of mouth

  • profitability and efficiency

Erklärung

Frage 33 von 124

1

What are inside sales?

Wähle eine der folgenden:

  • a type of sales in which companies within the same industry sell to each other

  • a type of sales in which inside departments sell to each others

  • a type of sales in which interactions are initiated by the buyer

  • a type of sales in which interactions are initiated by the seller

Erklärung

Frage 34 von 124

1

When does the initial contact with the potential consumer occur?

Wähle eine der folgenden:

  • introduction

  • preapproach

  • approach

  • close

Erklärung

Frage 35 von 124

1

Prospecting needs to start with a large amount of potential customers

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 36 von 124

1

What is price skimming?

Wähle eine der folgenden:

  • setting a low price to penetrate the market

  • setting a high price for a new product to skim maximum revenues

  • reintroducing an old product at a different price

  • offering customization at a price premium

Erklärung

Frage 37 von 124

1

what is market penetration?

Wähle eine der folgenden:

  • setting a low price for a new product to penetrate the market

  • lowering the price of old products

  • jumping to a new target market

  • introducing a minimal version of an established product

Erklärung

Frage 38 von 124

1

Small changes in price do not have a very large impact on bottom line profits

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 39 von 124

1

Which of these do not happen in a "smart industry"

Wähle eine der folgenden:

  • greater use of techniques from other fields

  • greater subtlety of pricing options

  • more complex pricing

  • companies fight with price only

Erklärung

Frage 40 von 124

1

What is ala carte pricing?

Wähle eine der folgenden:

  • price determined by choice of rigind, set bundles

  • setting a high price to skim maximum revenues

  • variable rate for each customer

  • price assembled as you add options

Erklärung

Frage 41 von 124

1

Assume that Netflix has introduced a new bundle service for their streaming services. Bundle 1 includes a base price of $9 to cover 25 hours of streaming for the month and variable price of $0.10 for every 30 minutes over that 25hours.Bundle 2 includes no base price, but at a variable price of $0.25 for every 30minutes of streaming per month. When a consumer attempts decide which bundle to use, what are they determining?

Wähle eine der folgenden:

  • Price elasticity

  • value of the brand

  • Effectiveness of bundling

  • Breakeven point

Erklärung

Frage 42 von 124

1

What is the main difference between equations for margin and mark-up

Wähle eine der folgenden:

  • margin is (price-cost)/ cost and mark-up is (price-cost)/price

  • margin is (price-cost)/price and mark-up is (price-cost)/cost

  • There is no difference, they are synonyms

  • Margin is (price-competition)/price and mark-up is Price-competition

Erklärung

Frage 43 von 124

1

A change in price in an elastic market is likely to show ____ change in demand when compared to a similar change in an inelastic market.

Wähle eine der folgenden:

  • greater

  • smaller

  • variable

  • equal

Erklärung

Frage 44 von 124

1

What is defined as responsiveness of demand to changes in price?

Wähle eine der folgenden:

  • cost benefits

  • price variation

  • price elasticity

  • demand sensitivity

Erklärung

Frage 45 von 124

1

A grocer has purchased a truckload of frozen dinners for $3 each The grocer operates on a margin of 30% for frozen food items. What is the retail price to the consmer?

Wähle eine der folgenden:

  • $4.29

  • $5.78

  • $2.60

  • $3.35

Erklärung

Frage 46 von 124

1

What is odd-even pricing?

Wähle eine der folgenden:

  • a method used for clearance sales only

  • bundling product in odd or even numbered quantities

  • setting prices a few dollars or cents under an even number

  • setting prices at alternating odd and even values

Erklärung

Frage 47 von 124

1

Firm A is selling a product for $40, while their major competition is selling the same product for $50. Firm A is trying to decide whether to market their price as $10 off or 20%off." According to the majority of research, which strategy would be the most effective.

Wähle eine der folgenden:

  • $10 off

  • There is no way to determine effectiveness

  • 20% off

  • They will be equally effective

Erklärung

Frage 48 von 124

1

When pricing a product in other countries, what should companies be sure to do?

Wähle eine der folgenden:

  • nothing different from standard pricing strategy

  • always price up

  • always price down

  • set prices that cater to cultural beliefs

Erklärung

Frage 49 von 124

1

Psychoogical pricing is primarily concerned with

Wähle eine der folgenden:

  • how consumers percieve the price

  • the elasticity of the stock market

  • how employees percieve the price

  • how competitors percieve the price

Erklärung

Frage 50 von 124

1

You should quote prices of related items for consumers to use as anchors because using unrelated products is always ineffective

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 51 von 124

1

The "Company" in the communication Triangle represents the

Wähle eine der folgenden:

  • Frontline employees

  • Formal company management

  • Customers

  • Company reputation

Erklärung

Frage 52 von 124

1

The message put in place by the sender is always identical to the message received by the Receiver

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 53 von 124

1

What is the definition of Promotion?

Wähle eine der folgenden:

  • the means of communication with the customer

  • the means of convincing customers to purchase your product

  • the means of communication with employees

  • the means of outbidding competitors in the market

Erklärung

Frage 54 von 124

1

What is noise?

Wähle eine der folgenden:

  • Anything that interferes with the ability of the receiver to understand the intended message from the sender

  • Anything that interferes with the ability of the sender to understand the intended message from the receiver

  • The channel of communication between sender and receiver

  • The clear transmission of a message to the receiver

Erklärung

Frage 55 von 124

1

What is defined as the communications between the company and its customers

Wähle eine der folgenden:

  • Interactive communication

  • Active advertising

  • External promotion

  • Internal promotion

Erklärung

Frage 56 von 124

1

Which one of these is not one of the Three C's?

Wähle eine der folgenden:

  • Concise

  • Clear

  • Consistent

  • Committed

Erklärung

Frage 57 von 124

1

The goal of "inform and persuade" is targeted when the consumer base

Wähle eine der folgenden:

  • is made of new or potential customers

  • Has demonstrated loyalty over several years

  • Is already knowledgeable about your product

  • Is made of existing customers

Erklärung

Frage 58 von 124

1

Advertisements should be run with _____ objectives in mind

Wähle eine der folgenden:

  • ambiguous and attainable

  • obvious and committed

  • specific and measurable

  • adjustable and avoidable

Erklärung

Frage 59 von 124

1

Advertising is best though of as a(n):

Wähle eine der folgenden:

  • dividend

  • ROI

  • Investment

  • Immediate payoff

Erklärung

Frage 60 von 124

1

What is a sales promotion?

Wähle eine der folgenden:

  • Short term external promtion tactic designed to influence immediate purchase

  • a synonym for advertising

  • Price cuts only

  • Long term external promotion tactic designed to influence future purchase

Erklärung

Frage 61 von 124

1

Why is simplicity important for breaking through promtional clutter

Wähle eine der folgenden:

  • Complex messages draw consumers in

  • Messages seen as too simple are ignored by consumers

  • Your message is the clearest when it is simple

  • Messages need to be full and complete

Erklärung

Frage 62 von 124

1

Which of these is not a goal of promotion?

Wähle eine der folgenden:

  • Desire

  • Action

  • Awareness

  • Price Cuts

Erklärung

Frage 63 von 124

1

Can the order of the AIDA be changed? Why or why not?

Wähle eine der folgenden:

  • Yes, each goal is individual and separate

  • No consumer reactions must drive the order

  • Yes, changing the order keeps the competitors on edge

  • No, each step must be achieved before moving to the next

Erklärung

Frage 64 von 124

1

Why is it crucial for a company to break through the promotional clutter?

Wähle eine der folgenden:

  • Consumers are constantly, consciously evaluating messages

  • Promotional clutter can be used to a firm's advantage

  • Consumers have a limitedablity to register messages

  • Promotional clutter is the end goal of advertising

Erklärung

Frage 65 von 124

1

Promotion is ultimately about making

Wähle eine der folgenden:

  • Effective exchanges between the seller and the customer

  • Good communicatin efforts between management and employees

  • Efficient exchange between suppliers and retailers

  • The best sale price possible

Erklärung

Frage 66 von 124

1

Compared to digital or broadcast advertising, print advertisements tend to lack

Wähle eine der folgenden:

  • Flexibility

  • Words

  • Ingenuity

  • Clarity

Erklärung

Frage 67 von 124

1

The advertising examples given in the lecture videos best demonstrate which aspects of the SUCCESs model for cutting through clutter?

Wähle eine der folgenden:

  • Simple and Unexpected

  • Credible and Promotional

  • Emotion and Concrete

  • Simple and Concrete

Erklärung

Frage 68 von 124

1

Print ads are no longer effective in today's world.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 69 von 124

1

Which of these is not an example of print media advertising?

Wähle eine der folgenden:

  • Newspapers

  • Magazines

  • Radio

  • Directories

Erklärung

Frage 70 von 124

1

Which of these is not a reason for the increasing popularity if digital marketing?

Wähle eine der folgenden:

  • Cost-effective

  • Difficult to track effectivness

  • Interactive medium

  • Easily Targeted

Erklärung

Frage 71 von 124

1

Marketers tend to spend _______ on out-of-home advertisements compared to other methods.

Wähle eine der folgenden:

  • The same

  • More

  • Less

  • Inconclusive amounts

Erklärung

Frage 72 von 124

1

only Gen X and Millenial demographics are represented on social media.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 73 von 124

1

What is the main risk of using email promotions

Wähle eine der folgenden:

  • Privacy issues

  • Cost of sending mail

  • Consumers ignoring mail

  • Cannot target email effectively

Erklärung

Frage 74 von 124

1

When determining which social media platform to use for marketing, what should marketing professionals consider?

Wähle eine der folgenden:

  • How the platform fits with your product

  • Which platforms are most conveinient for the firm

  • Pay-per-click advertisements

  • What is cool or trendy

Erklärung

Frage 75 von 124

1

Only Certain demograpics can be reached using Facebook

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 76 von 124

1

Pinterest is the only social media platform that is ______- looking

Wähle eine der folgenden:

  • Outward

  • Present

  • Forward

  • Backward

Erklärung

Frage 77 von 124

1

In social media marketing, who are you representing?

Wähle eine der folgenden:

  • Your followers

  • Your brand

  • The media platform

  • Yourself

Erklärung

Frage 78 von 124

1

Which of these is a goal of SEO?

Wähle eine der folgenden:

  • Be as selective as possible with viewership

  • Be a top result as often as possible

  • Focus only on on-site SEO

  • Include the maximum possible number of advertisments

Erklärung

Frage 79 von 124

1

The landing page is the same as the web home page

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 80 von 124

1

Which of these is not a characteristic of a good landing page?

Wähle eine der folgenden:

  • Full company information

  • clear offer

  • simple form

  • quality content offer

Erklärung

Frage 81 von 124

1

What is the point of on-site SEO?

Wähle eine der folgenden:

  • Prove to consumers that your content is popular

  • Increase Pay-per-click

  • improve business to business marketing

  • Prove to Google that your content is relevant

Erklärung

Frage 82 von 124

1

Targeting based on "where people have been" is known as

Wähle eine der folgenden:

  • Forecasting

  • Remarketing

  • Market Segmenting

  • Coupon Rate

Erklärung

Frage 83 von 124

1

Google's display network is huge, with approximately _____________ monthly impressions

Wähle eine der folgenden:

  • One trillion

  • 6 billion

  • a hundred thousand

  • 10 million

Erklärung

Frage 84 von 124

1

New advertisements are often required for every possible size on online display.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 85 von 124

1

Online display advertising is exactly the same as pay-per-click

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 86 von 124

1

Most Services are delivered via which kind of channel distribution?

Wähle eine der folgenden:

  • Indirect Channel

  • Direct Channel

Erklärung

Frage 87 von 124

1

What is the supply chain?

Wähle eine der folgenden:

  • Organizations and activities involved with the flow of products from raw materials to the customers

  • Promotions and offers involoved with the flow of activities from raw materials to the customer.

  • Products and services involved with the flow of cash from the consumer to the firm

  • None of the above

Erklärung

Frage 88 von 124

1

How many entities are in a direct channel of distribution

Wähle eine der folgenden:

  • Two

  • Four or More

  • Three

  • Four

Erklärung

Frage 89 von 124

1

Marketing as a field of stuy originally broke off from which academic discipline?

Wähle eine der folgenden:

  • Engineering technology

  • Industrial technology

  • Organizational behavior

  • Agricultural economics

Erklärung

Frage 90 von 124

1

There are ____________ intermediaries in most channels of distribution

Wähle eine der folgenden:

  • zero

  • one or more

  • exactly two

  • five or more

Erklärung

Frage 91 von 124

1

Why are wholesalers, distributors, etc. not described as common intermediaries for services?

Wähle eine der folgenden:

  • Most services are delivered directly

  • Service intermediaries are retailers and agents

  • All intermediaries are used equally for delivery of services

  • Services do not follow a marketing channel

Erklärung

Frage 92 von 124

1

Which of these is not a marketing function?

Wähle eine der folgenden:

  • Physical distribution and warehousing

  • Manufacturing

  • Promotion

  • Risk-taking

Erklärung

Frage 93 von 124

1

According to the article, bananas must be monitored for what throughout the supply chain process?

Wähle eine der folgenden:

  • Ripeness

  • Price

  • Taste

  • Size

Erklärung

Frage 94 von 124

1

What is defined as a channel intermediary that resells products to consumers?

Wähle eine der folgenden:

  • Retailer

  • Agent/Broker

  • Wholesaler

  • Distributor

Erklärung

Frage 95 von 124

1

What is a significant difference between how Agents/ Brokers conduct business when compared to other types of intermediaries?

Wähle eine der folgenden:

  • agents/ brokers take ownership of the product for less than one year

  • Agents/ Brokers charge more per product sold

  • Agents/ Products work on behalf of the end consumer

  • Agents/ brokers never take ownership of the product.

Erklärung

Frage 96 von 124

1

What makes a marketing channel a vertical marketing system?

Wähle eine der folgenden:

  • The channel is managed by a single channel member

  • Power goes to the member that makes the most money

  • Size of each channel member is roughly equal

  • The channel’s power is equally split between all members

Erklärung

Frage 97 von 124

1

Which of the following marketing functions typically are not taken on by the franchisee?

Wähle eine der folgenden:

  • Risk taking

  • Physical distribution

  • Promotion

  • Financing

Erklärung

Frage 98 von 124

1

The relationship and responsibilities of the franchisee are very clearly spelled out by the franchiser.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 99 von 124

1

Which of these is the best example of Contractual VMS?

Wähle eine der folgenden:

  • Retailing

  • Ownership

  • Franchising

  • Agent/Broker

Erklärung

Frage 100 von 124

1

What is defined as the use of a variety of marketing channels to ensure maximum distribution?

Wähle eine der folgenden:

  • Market analysis

  • Consumer-based decisions

  • Multichannel distribution

  • Intermediary distribution

Erklärung

Frage 101 von 124

1

Which of these is the correct sequence in the Anticipatory Supply Chain?

Wähle eine der folgenden:

  • Buy components, Buy Materials, Sell, Produce

  • Manufacture, Warehouse, Sell, Deliver

  • Warehouse, Manufacture, Deliver, Sell

  • Forecast, Manufacture, Deliver, Buy components

Erklärung

Frage 102 von 124

1

What is the correct timeline for the Responsive Supply Chain?

Wähle eine der folgenden:

  • Manufacture, Warehouse, Sell, Deliver

  • Forecast, Manufacture, Buy components, Deliver

  • Sell, Buy Components, Manufacture, Deliver

  • Buy components, Buy Materials, Sell, Produce

Erklärung

Frage 103 von 124

1

Customers in the Responsive supply chain can take on a(n) __________ role

Wähle eine der folgenden:

  • Active

  • Passive

  • Competitive

  • Neutral

Erklärung

Frage 104 von 124

1

What has been the dominant supply chain model since the Industrial Revolution?

Wähle eine der folgenden:

  • Anticipatory Supply Chain

  • Recognition Supply Chain

  • Responsive Supply Chain

  • None of these

Erklärung

Frage 105 von 124

1

Customers are always the group that requires the most attention from the firm.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 106 von 124

1

Integris Hospital in Oklahoma City has forecasted a growing population in the surrounding area, but is also facing a significant nursing shortage. Which aspect of the Marketing Environment is Integris most likely to be focused on?

Wähle eine der folgenden:

  • Customers

  • Shareholders

  • Intermediaries

  • Employees

Erklärung

Frage 107 von 124

1

What are the two key words in the definition of the Marketing Environment?

Wähle eine der folgenden:

  • None of these

  • Dynamic; Context

  • Operate; Compete

  • Competitors; decisions

Erklärung

Frage 108 von 124

1

What is defined as groups and organizations that can exert a direct influence on the firm’s ability to accomplish its goals?

Wähle eine der folgenden:

  • Immediate Enviroment

  • Regulators

  • Competitors

  • External Enviroment

Erklärung

Frage 109 von 124

1

A firm should focus on creating a set of __________, ____________ exchanges with the environment

Wähle eine der folgenden:

  • Immediate; external

  • Marketing; inexepensive

  • Sustainable; favorable

  • Competitive; analytical

Erklärung

Frage 110 von 124

1

Which of these is not an Intermediary in the Immediate Environment?

Wähle eine der folgenden:

  • All of these are intermediaries

  • Retailers

  • Wholesalers

  • Creditors

Erklärung

Frage 111 von 124

1

The old CEO of Uber was fired by the board of directors of his company, and Uber therefore had a significant change in leadership of the firm. Which aspect of the Immediate Environment created this change?

Wähle eine der folgenden:

  • Suppliers

  • Shareholders

  • Customers

  • Intermediaries

Erklärung

Frage 112 von 124

1

In the 2000s, Microsoft came out with the first portable music player – the Zune. When Apple came out with the iPod, consumers viewed it as an improved product when compared to the Zune. From Microsoft’s perspective, which actor in the Immediate Environment was most responsible for the change in their sales?

Wähle eine der folgenden:

  • Employees

  • Shareholders

  • Intermediaries

  • Competitors

Erklärung

Frage 113 von 124

1

In 2011, Japan was hit with significant natural disasters. Japan is home to many of the supplier companies that car manufacturers depend on. From these manufacturers’ perspective, which actor in the Immediate Environment affected them the most?

Wähle eine der folgenden:

  • Natural Disaster

  • Employees

  • Suppliers

  • Shareholders

Erklärung

Frage 114 von 124

1

The exchange between the firm and its employees consists of:

Wähle eine der folgenden:

  • The employees’ time and skills; the firm’s money

  • The employees’ expertise; the firm’s education

  • None of these

  • The employees’ money; the firm’s time and skills

Erklärung

Frage 115 von 124

1

Extremism in politics has the ability to affect businesses in that country.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 116 von 124

1

Consumer values are moving towards environmental sustainability, and this sentiment has the ability to change how firms both produce products and dispose of waste.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 117 von 124

1

What is defined as climate, weather, and natural resources that affect human survival and economic activity?

Wähle eine der folgenden:

  • Political/ Legal Enviroment

  • Social Enviroment

  • Economic Enviroment

  • Natural Enviroment

Erklärung

Frage 118 von 124

1

Which aspect of the External Environment is associated with raw materials that go into the production of products?

Wähle eine der folgenden:

  • Economic Enviroment

  • Political/ Legal Environment

  • Natural Enviroment

  • Social Enviroment

Erklärung

Frage 119 von 124

1

What is defined as the general state of learning and innovation?

Wähle eine der folgenden:

  • Economic Enviroment

  • Technological Enviroment

  • Political/Legal Enviroment

  • Social Enviroment

Erklärung

Frage 120 von 124

1

Environmental scanning is mainly concerned with looking for:

Wähle eine der folgenden:

  • External opportunities and threats

  • Internal opportunities and threats

  • Internal strengths and weaknesses

  • External strengths and weaknesses

Erklärung

Frage 121 von 124

1

Companies must be _________ when scanning the environment for opportunities and threats.

Wähle eine der folgenden:

  • Proactive

  • Reactive

  • Formal

  • Detailed

Erklärung

Frage 122 von 124

1

Environmental scanning must be done as formally as possible to get reliable information.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 123 von 124

1

Strategic Windows will be obvious to a firm when it is planning its strategy.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 124 von 124

1

What is defined as an organization’s appraisal of its internal Strengths and Weaknesses and its external Opportunities and Threats?

Wähle eine der folgenden:

  • Competitor Evaluation

  • Environmental Scanning

  • Price Analysis

  • SWOT Analysis

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