The art and science of organizing and labeling websites, intranets, online communities and software to support usability
Information architecture(IA)
Balsamiq Mockups
User interview
A wireframing and interactive prototyping tool, available for both Windows and Mac.
Used for understanding the tasks and motivations of the user group for whom you are designing, user interviews may be formally scheduled, or just information chats
Evaluating a website or app and documenting usability flaws and other areas for improvement
Heuristic review
Low-fidelity prototype
Responsive design
A quick and easy translation of high-level design concepts into tangible and testable artefacts, giving an indication of the direction that the product is heading
Interviewing users in the location that they use the website or app, in order to understand their tasks and challenges
Contextual enquiry
Branding
Card sorting
The process of creating and marketing a consistent idea or image of a product , so that it is recognizable by the public
A technique using either actual cards or software, whereby users generate an information hierarchy that can then form the basis of an information architecture or navigation menu
An holistic, visual representation of your users' interactions with your organization when zoomed right out (usually captured on a large canvas)
Experience Map
High-fidelity prototype
Interaction design(IxD)
A prototype which is quite close to the final product, with lots of detail and a good indication of the final proposed aesthetics and functionality
It strives to create meaningful relationships between people and the products and services that they use
How many (quantity, not a numbering) section have we specified for UAR (Usability Aspect Report) for Expert Evaluation (Heuristic Evauation) ?
7
4
6
5
If you want to satisfy one-time shoppers needs what probably would be the best solution?
good search features
seperate products with discounts
provide user feedbacks
possibility to purchase products without registration
There are 4 types of in-person usability testing. Which one is NOT in the list ?
Exploratory
Comparison
Authentication
Assessment
The cognitive walkthrough mainly evaluates a product's ...
learnability
efficiency
likeability
utility
This shoppers are often gift-card recipients, gift-card buyers, or gift buyers. They may come with a goal in mind, such as a list of products that the gift recipient is interested in. They have no intentions to visit the site after the intial purchase. Who are they according to the e-commerce buyer types we have discussed?
Browsers
One-time shoppers
Product Focused
Bargain Hunters
Adam visit www.appiestore.com at least once a week to find discounts and sales. What type of e-commerce shoopers his behavior fits well?
Researchers
Product focused
bargain hunters
Which structure describes User Stories in the best way.
Who/what/why
Who/why
Who/what
When/who/what
Homepage designs must do all of the following EXCEPT:
Accommodate multiple stakeholders
Follow and abide by all usability laws and guidelines.
Contain all of the functionality a user is looking for.
Appeal to any and all types of visitor
What are things that a homepage needs to convey and provide?
All of given
Registration
Site identity and mission solutions for common functions
Site hierarchy
Respect users' willingness to stop the testing and leave. True or False?
Верно
Неверно
What is horizontal prototype? Choose the more suitable answer
Peace system with detailed functionality
Mockup
Whole interface without functionality
Testing method
Post-test questionnaires(conducted after a usability test) are particularly useful for measuring -
Participant satisfaction
Safety
Efficiency
Learnability
What is story board?
Scenario
Screens of system using
Sitemap
Participant Screener
This diagrams help distinguish which departments or employees are responsible for each set of actions.
Story Board
State Machine
Swimming Lane
Use Case
Imagine you are designing a mobile application, called MedApp. And you are given two user personas. Define which one would be primary persona for application
Amanda Cheng
Helen Cheng
Both
Dr. Joseph McDonaid
An exploratory usability test is:__________.
Performed at any point in the development life cycle when you want to compare two or more designs and establish which design is easier to use or learn
Performed in the middle a development cycle and usually evaluates the usability of specific tasks or features
Done at later stages of the development cycle in order to measure the usability of the product against usability standards or established benchmarks.
Performed early in the development cycle as a way to examine the effectiveness of your preliminary design concepts.
A method that does not require human participants serving as test users is called...
Thinking Aloud
Heuristic Evaluation
Rubin's comparison test.
Cognetive Walkthrough
We can use paper prototype used for user testing
True
False
What is difference between low fidelity and high fidelity prototypes?
Not of any
No differences
Represented more details low fidelity
Represented less details in low fidelity
Designers are short in time to conduct in-person usability testing. What would be the best solution in this case ?
Conduct Cognitive Walkthrough
Don't conduct usability testing at all
Conduct Remote Testing
Conduct Heuristic Evaluation
How do you get to know the user in the usability engineering lifecycle ?
Run thinking aloud test
Observe representative users.
Draw up a user profile
Assume the role of an apprentice learning from the master craftsman.
There are 5 main behavioural types of e-commerce shoppers, that we have discussed in our classes. Which is more likely to be non-existent one ?
Wholesale buyer
One-time users
On which level of pyramid of trust user gets answer on question Do I choose to use this site for this task? Is it better than other options?
2
3
1
According to Pyramid of Trust, established for web pages, on which level user ready to submit his personal information as like full name, address, phone number to create an account?
What is Assessment Usability Testing ?
Test, which can also be referred to as a "summative" test, is done in the middle of a development cycle and usually evaluates the usability of specific tasks or features
Test when you want to compare two or more designs and establish which design is easier to use or learn
Test is a good way to examine the effectiveness of your preliminary design concepts.
Usability testing is a tool that allows you to?
Decrease the number of help desk calls after implementation
Discover usability issues before the product is developed or goes live
Provide and objective basis for making a decision on a design
What are more likely to be paper prototype advantages?
Cheap and fast.
Complete and cheap
Easy to test.
Precise and fast.
When preparing for usability testing, defining personal characteristics such as age, gender, education level, income level, behavior and familiarity with technology, is an example of?
Determining whether an individual is a good fit for the usability study.
Finding individuals who best represent the demographics of that audience.
Creating a demographic profile for your target audience.
Convincing an individual to participate in the usability study.
Which of human's cognitive process is important when we care about guiding the users through our interface ?
Attention.
Recognition.
All are correct.
Memory.
Having a sequence of screenshots available is enough for doing a heuristic evaluation. True or false?
Every research plan should:
Specify inputs into the plan.
Set expectations for the research plan.
All of the given.
Identify and profile the competition.
What does represent the lanes in swimming lane diagram?
end of the story.
different actors.
decision making process.
actions.
Axure
Design stage.
Collaborative design.
The stage in a user-centred design process where ideas for potential solutions are captured and refined visually, based on the analysis and research performed in earlier stages
Axure.
Inviting input from users, stakeholders and other project members.
A design approach that responds to the user's behavior and environment based on screen size, platform and orientation. The practise consists of a mix of flexible grids and layouts, images anf an intelligent use of CSS media queries
Responsive design.
Low-fidelity prototype.
Heuristic review.
Observation techniques, task analysis, and other feedback methodologies which are used to focus on understanding user behaviours, need, and motivations
User research.
User journey.
Usability test.
A user sits in front of your website or app and you have them perform tasks and think out loud while doing so.
The step by step journey that a user takes to reach their goal
Usability test
Recording your usability sessions
Will make participants fell self-conscious because they know they are being recorded.
Means you don't heave to pay close attention to the particapant during the usability sessions.
Allows you to review your sessions more thoroughly after the sessions have been conducted.
Requires you to have a usability lab
Who usually participates the Remote Usability Testing's?
It carries out automatically.
Always the both, experts ans users.
Only Experts.
Mostly End Users.
This technique of interface evaluatin was developed by Jacob Nielsen
Thinking Aloud Usability test.
Remote unmoderated testing process
Heuristic Evaluation.
Microsoft Desirability toolkit.
'Field' research in HCI is?
Mainly done in large, open agricultural aress.
Done where people live or/and work
Typically done in controlled laboratories.
Uses only secondary or historical data.
Its show who does what and when in a process, using separate lanes for each participant or role in the process. They are similar to other process-flow and workflow diagrams.
Sitemap.
Story Board.
Swimming Lane.
GTN.
The biggest improvements in user experience come from gathering usability data as early as possible.True or false?
How does decision making step represented on swimming lane diagrams
Line.
Diamond
Oval.
Square.
One User has started the Usability Testing he/she cannot leave it. True or false?
A collage, either physical or digital, which is intended to communicate the visual style a direction is heading.
Mood Board.
Paper prototype
A complete list of all the pages available on a website.
A rough, often hand-sketched, drawing of a user interface, used in a usability test to gather feedback. Participants point to locations on the page that they would click, and screens are manually presented to the user based on the interactions they indicate.
Performing an audit or conducting user testing of competing websites and apps; writing a report that summarizes the competitive landscape.
Competitor analysis
Diary Study
Asking users to record their experiences and thoughts about a product or task in a journal over a set period of time.
A task for Assessment Usability testing task should be with hints to complete it. True or false?
No metaphor is perfect. True or false.
Once User has started the Usability Testing he/she cannot leave it. True or false?
Paper prototypes can be used to communicate ideas: between designers, developers, users and other stakeholders in the first stages of the user-centered design process. True or false?
A set of standards to ensure a consistent design and identity.
Style Guide
User Personas
Workflow diagram
A fictitious identity that reflects one of the user groups for who you are designing
A graphical representation of activities and actions conducted by users of a system
The most countries read from left to right. True or False?
User is given the set of words to describe aesthetic design of web page. How is the kind of testing called?
Card Sorting
Microsoft Desirability Toolkit to Test Visual Appeal
In some online shops you can find features of comparison products. What type of e-commerce shoppers' needs were tried to satisfy?
Bargain hunters
What is a Participant screener?
End User Profile
Testing Report
Tasks for End User
User Persona Profile
Its show an overall site design and top-down hierarchical view of its structure, done before the site is complete. Focuses primarily on flow, interactions, and transitions between pages.
GTN
A tool inspired by the filmmaking industry, where a visual sequence of events is used to capture a user’s interactions with a product. Depending on the audience, it may be an extremely rough sketch, purely for crystallising your own ideas.
Usability
Storyboard
Wireframe
A rough guide for the layout of a website or app, either done with pen and paper or with specific software
Is the ease of use and learnability of an object, such as a book, software application, website, machine, tool or any object that a human interacts with.
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