Which of the following best describes the wave scheduling system?
Appointments are made months in advance and each patient has a designated time on the schedule.
Patients are scheduled at 20 minute intervals throughout the day.
Appointments are made in order to create short-term flexibility within each hour. For example, three patients are scheduled in the office at the same
Patients are scheduled to arrive at given intervals during the first half of the hour, and none are scheduled to arrive during the second half of
With regard to the treatment of sports injuries, the protocol RICE stands for __________
rest, ice, compression and elevation.
relax, incident, collect, and entry.
reimbursement, insurance, collection, and entry.
rest, ice, compassion, and elevation.
Communicating the results of a normal chest x-ray to a patient requires an appointment
When scheduling diagnostic procedures thatl require the use of contrast media, the medical assistant must inform the imaging department of
how long the procedure will take.
how old the patient is.
the patient's blood pressure.
the patient's allergies.
When scheduling diagnostic procedures that require fasting, the medical assistant must inform the patient of
where to park
None of the above
which medications to take before the procedure and which medications to wait until after the procedure to take.
what clothing to wear
If a physician is on staff at more than one hospital, he or she will decide where the patient will be admitted. There is no input from the patient.
A patient's insurance information usually includes an identification number and a group number. Both should be given to the hospital when scheduling a patient admission or procedure
The physician is running about 45 minutes late according to the appointment calendar. What should the medical assistant do?
Remain calm and professional
Remain calm, inform arriving patients that the physician is running about 45 minutes late, and allow patients to see another physician.
Allow the patients to see another physician.
Inform arriving patients that the physician is running about 45 minutes late.
Two appointments scheduled during the same time slot is an example of:
double-booking.
double-scheduling.
emergency visits.
overflowing.
What is the most common position for a patient during an x-ray?
Prone
Supine
Dorsal recumbent
It is the responsibility of the medical assistant to inform the patient of any necessary preparations, such as fasting, before a test.
A patient is scheduled for a chest x-ray. What information is necessary to schedule the procedure?
Dietary habits
Smoking status
Occupation
Chance of pregnancy
An established patient is
a patient who has been seen by the same group of physicians over time.
a patient who has been seen in the office within the last three years.
a patient who has been seen by the same physician over time, the same group of physicians over time, or been seen in the office within the last three years.
a patient who has been seen by the same physician over time.
A patient is scheduled for a CT of the knee. What information is not necessary to schedule the procedure?
Insurance or payer information
Allergies
Patient name
Which type of appointment scheduling allows physicians to see more patients with less pressure?
Wave scheduling
Scheduled appointments
Flexible office hours
Open office hours
DME stands for:
discoverable medical ethics.
durable medical equipment.
direct medicine entry.
direct medical equipment.
DJD is a type of what kind of disease?
Autoimmune
Genetic
Degenerative
Infectious
The Health Insurance and Portability Accountability Act (HIPAA) does not require the patient to sign a release of information form before his or her physician can discuss that patient's condition with another physician.
The Health Insurance and Portability Accountability Act (HIPAA) requires which of the following information to be included on a medical records release form?
The phone number of the facility receiving the information.
The releasing facility’s NPI number.
The purpose of releasing the information.
The patient’s medical record number.
Once a patient has signed a release of information form, they do not have to ever sign one again
While the Health Insurance and Portability Accountability Act (HIPAA) requires medical offices to keep patient information private, medical offices are not required to inform patients of how this is accomplished.
A patient calls stating that they would like to start receiving Meals on Wheels but needs documentation of their chronic physical disability from the physician. The medical assistant should:
make an appointment.
transfer the call to the physician.
forward to the physician’s voicemail.
take a message.
The emergency room physician requests to speak with the medical office physician about a patient currently being treated. The medical assistant should:
Keeping a list of community resources for patients is one way to act as a liaison between physicians and patients
The laboratory calls with blood work results for a patient. The medical assistant should:
Patients can join a number of different __________ in order to connect with other people facing the same healthcare concerns.
reading groups
support groups
care clinics
outpatient clinics
A list of community resources should only include information about resources that will directly help the patient
When developing a list of community resources, it is helpful to include which of the following?
Hours of operation, address, and contact name
Address
Contact name
Hours of operation
A list of community resources should be approved by the physician before the information is shared with patients.
No patient appointments should be scheduled after 2:00 pm on a Friday.
Patient demographic/insurance information should be verified:
only when the patient states there has been a change.
once every 3 months.
once every year.
every visit.
An annual physical examination for an established patient will require the same amount of time for all physicians
Which of the following details should be documented in the patient record?
A patient states that they are in a hurry.
A patient calls to confirm the time of his appointment.
A patient states that she has a different insurance provider.
A patient shares that her daughter has a dance recital later.
A patient's alcohol use would be documented in the Medical History section of Health History
The medical assistant cannot delete information from a patient record once it is documented
There is one appointment time available for today's schedule. Which patient should be given that appointment?
A well child check-up patient
A patient who has had a rash for one day
A patient who has had a fever of 102.6ºF for the past three days
A patient who has been feeling rundown for about a week or so
Callers who wish to speak to the physician directly should be transferred immediately.
Before an order can be saved to the patient record, it must be:
five days old.
reviewed by the patient.
approved by the physician.
shredded.
Reports are filed in a medical record in __________ order.
backward
reverse chronological
chronological
forward
Which of the following would be considered part of the patient record?
Patient demographics, laboratory results, and correspondence
Patient demographics
Correspondence
Laboratory results
The medical assistant just received a letter from a physician who provided a consultation for a patient. The medical assistant should save the letter to the patient record by:
scanning and uploading the letter.
taking a picture of the letter and uploading the picture to the patient record.
retyping the letter directly into the patient record.
adding the letter to a pile of documents to file whenever there is time to do so.
One software program used to compose a letter would be:
Microsoft Access.
Microsoft Word.
Microsoft Excel.
Microsoft PowerPoint.
In order to determine the BMI of a pediatric patient, the medical assistant must first measure:
stature, head circumference, and chest circumference.
stature, weight, and head circumference.
stature and weight.
head circumference and weight.
In order to plot the length measurement of an infant, that measurement must be in:
inches.
either inches or centimeters.
feet.
centimeters.
If a patient's measurement falls between two percentile lines on the growth chart, the medical assistant should use the one closest to the measurement.
The birth to 36 months of age growth chart allows for the charting of:
weight, length, and head circumference.
weight.
head circumference.
length.
To find the correct diagnostic code in the coding manual, the medical assistant must first find the code in the tabular list of diseases and then verify that code in the index.
The correct ICD-10 code for Hirschsprung's disease is
C43.9
G30.8
Q43.1
In the Problem List, acetaminophen poisoning is documented as a/an __________ status.
active
resolved
ongoing
inactive
In order to ensure that no information is lost if the computer system crashes, the medical assistant should __________ the electronic health record system frequently.
sweep
backup
clean
test
Which part of the Progress Note relates to the Problem List the most closely?
Objective
Subjective
Assessment
Plan
Acetaminophen poisoning is an acute illness
The index of the coding manual contains two tables to help facilitate locating certain diagnostic codes.
The correct ICD-10 code for acetaminophen toxicity is:
965.4
L60.3
T39.8x1
E850.4
Vital sign documentation is an important part of the physician's assessment of a patient with accidental medication poisoning.
“Ingested this morning” is documented as the::
severity.
timing.
duration.
location.
The patient’s reason for visit is the:
ROS
HPI
BP
CC
A medication that is accidentally ingested is documented in the medication list
When adding a new item to a patient’s problem list, the number assigned to that problem can be a random number entered by the medical assistant.
The correct ICD-10 code for pregnancy is:
NOS O80
Z39.90
O72.0
M54.4
The correct ICD-10 code for postpartum hemorrhage is:
K71.2
M61.339
The correct CPT code for a vaginal delivery, including routine obstetric care and postpartum care is:
59610
59320
59510
59400
The correct ICD-10 code for normal vaginal delivery is:
F95.2
H80.01
A health history is an important part of a new patient record and can be obtained in a paper format or electronically.
The ICD-10 code for obesity is E66.9
The ICD-10 code for hypertension is H10
A problem list is used with which type of medical record format?
Control-oriented
Source-oriented
Paper-oriented
Problem-oriented
An adult BMI of __________ is considered obese.
30 - 34.9
25 - 29.9
18.5 - 24.9
18
