SDP11_Final

Frage 1 von 117

1

Conflict strategy "Compromise" can be described as following

Wähle eine der folgenden:

Lose-Win,
Win-Win,
In the middle between two others
Win-Lose
Lose-Lose

Erklärung

Frage 2 von 117

1

Conflict strategy "Flight" can be described as following

Wähle eine der folgenden:

Win-Lose
Lose-Win
Lose-Lose
In the middle between two others
Win-Win

Erklärung

Frage 3 von 117

1

"Mediation used for more formal, more complex conflicts such as legal matters, grievances, diplomatic affairs, etc" states for the following level of Mediation of Conflict

Wähle eine der folgenden:

Self-Mediating
Managerial
Preventive
Professional

Erklärung

Frage 4 von 117

1

"Interpersonal conflicts that are less complex .." states for the following level of Mediation of Conflict

Wähle eine der folgenden:

Professional
Preventive
Self-Mediating
Managerial

Erklärung

Frage 5 von 117

1

"Taking actions to address conflict before it escalates to a crisis" states for the following level of Mediation of Conflict

Wähle eine der folgenden:

Professional
Self-Mediating
Preventive
Managerial

Erklärung

Frage 6 von 117

1

Which of this desicion-making styles requires less information and focuses on one option?

Wähle eine der folgenden:

None of the given
Integrative,
Decisive
Flexible
Hierarchic

Erklärung

Frage 7 von 117

1

Given description of the way a person makes the desicion as
-Social and responsive
-Decides quickly
-Can change direction of decision
To which desicion-making style can it be related?

Wähle eine der folgenden:

Hierarchic
Decisive
Integrative
Flexible

Erklärung

Frage 8 von 117

1

To which step does the Hypotesis relate (in OODA loop )?

Wähle eine der folgenden:

Observe
Aggregate
Decide
Operate
Act

Erklärung

Frage 9 von 117

1

Which of this desicion-making styles requires less information and focuses on multiple options?

Wähle eine der folgenden:

Flexible
None of the given
Hierarchic
Decisive
Integrative

Erklärung

Frage 10 von 117

1

Which of this desicion-making styles requires more information and focuses on multiple options?

Wähle eine der folgenden:

Decisive
Hierarchic
Integrative
Flexible
None of the given

Erklärung

Frage 11 von 117

1

Given description as
- Creates an inspiring vision of the future;
- Motivates and inspires people to engage with that vision;
- Manages delivery of the vision;
- Coaches and builds a team.
To which Leadership style is this more suitable?

Wähle eine der folgenden:

Transformational leadership
Visionary Leadership
Action centeerd Leadership
Servant Leadership
Blue Ocean Leadership

Erklärung

Frage 12 von 117

1

What does Emotional Intelligence mean?

Wähle eine der folgenden:

Ability to manage person's own emotions and to read other people's
Ability of dealing better with negotiation
Ability to control other's behavior
Ability to motivate yourself

Erklärung

Frage 13 von 117

1

The description:
-Sets high standards and leads by example
-Wants to do things better and faster
corresponds to which Leadership style?

Wähle eine der folgenden:

Affiliative
Coaching
Pacesetting
Democratic
Authoritative
Coercive

Erklärung

Frage 14 von 117

1

Leadership is about dealing with

Wähle eine der folgenden:

Change
Approval provision
Situation analysis
Attention getting
Complexity

Erklärung

Frage 15 von 117

1

How many stages or "passages" in Leadership Pipeline model?

Wähle eine der folgenden:

6
8
5
7
4

Erklärung

Frage 16 von 117

1

What is an example of BATNA if you are buying the PC?

Wähle eine der folgenden:

Alternative model of PC you can afford to buy
The preferred model of PC you are looking for
The best model of PC you can buy at your budget
The highest price you agreed to pay
The lowest price you chase

Erklärung

Frage 17 von 117

1

What is an example of Reservation ( in case when U want to buy a PC) ?

Wähle eine der folgenden:

The highest price you agreed to pay
Alternative model of PC you can afford to buy
The lowest price you chase
The preferred model of PC you are looking for

Erklärung

Frage 18 von 117

1

What is the Bargaining Power?

Wähle eine der folgenden:

Creativity
Strong relationships
Ability to achieve good outcomes
Responsibility
Hard work

Erklärung

Frage 19 von 117

1

According to TKI we can define the following Avoiding Negotiation styles as:

Wähle eine der folgenden:

Lose-Lose
Lose-Win
Win-Win
Win-Lose

Erklärung

Frage 20 von 117

1

Imagine a case: "Person A selling a house". What would be his/her aspiration and reservation here?

Wähle eine der folgenden:

Preferred or target price seller would like to receive and Convert house into rental unit
Convert house into rental unit and Preferred or target price seller would like to receive
Preferred or target price seller would like to receive and Lowest price seller will accept
Look for another potential buyer and Take house off the market
Take house off the market and Convert house into rental unit

Erklärung

Frage 21 von 117

1

What kinds of ego-states differentiate the Transactional Analysis?

Wähle eine der folgenden:

Parent and Partner
Adult and Child
Partner, Adult and Child
Child, Parent, Adult
Child, Teenager, Adult

Erklärung

Frage 22 von 117

1

"Committing to retention" is one the ways to increase:

Wähle eine der folgenden:

Relationship Management
Stock rates
Negotiation Skills
Conflict resolution skills
Social Capital

Erklärung

Frage 23 von 117

1

In stress situation "Thinker" inclines to:

Wähle eine der folgenden:

Controlling
Attention getting
Approval Seeking
Perfectionism

Erklärung

Frage 24 von 117

1

This ego-state is part of our psyche, our personality, which expresses the image of our true self, the potential of the individual, its balance, integrity and vitality, immediate self-expression, the ability to find a way out of any situation, acceptance and openness to the world.

Wähle eine der folgenden:

Adult
Student
Child
Parent
Doctor Strange

Erklärung

Frage 25 von 117

1

In stress situation "Director" inclines to:

Wähle eine der folgenden:

Perfectionism
Attention getting
Controlling
Approval Seeking

Erklärung

Frage 26 von 117

1

In stress situation "Relator" inclines to:

Wähle eine der folgenden:

Attention getting
Approval Seeking
Perfectionism
Controlling

Erklärung

Frage 27 von 117

1

Given description of the way a person makes the desicion as
- Intellectual
- Analytical
- Focused
- Expect others to contribute to decisions
- Decisions are final
To which desicion-making style can it be related?

Wähle eine der folgenden:

Decisive
Integrative
Flexible
Hierarchic

Erklärung

Frage 28 von 117

1

What is Leadership Pipeline?

Wähle eine der folgenden:

Transition model for leaders success in organization
The survey structure for measuring the quality of leaders' desicions
All of the given
Modern Leadership style
The method of development of self-confidence

Erklärung

Frage 29 von 117

1

What is an example of Aspiration (in case if U want to buy a PC) ?

Wähle eine der folgenden:

Alternative model of PC you can afford to buy
The lowest price you chase
The preferred model of PC you are looking for Неверно
The highest price you agreed to pay

Erklärung

Frage 30 von 117

1

What is not an example of Stakeholder?

Wähle eine der folgenden:

Approving Manager
Internal Customer
External Customer
Project Manager
Third-party supplier

Erklärung

Frage 31 von 117

1

Conflict comprises of the following stages:

Wähle eine der folgenden:

Disfunction, Incident, Misunderstanding, Tension, Critics
Dissatisfaction, Avoidance, Ignorance, Tension, Crisis
Disfunction, Ignorance, Missing, Tension, Crisis
Dissatisfaction, Avoidance, Misspelling, Tension, Critics
Discomfort, Incident, Misunderstanding, Tension, Crisis

Erklärung

Frage 32 von 117

1

What key human interaction does Conflict look like?

Wähle eine der folgenden:

Self-Management
Decision
Negotiation
Communication
Leadership

Erklärung

Frage 33 von 117

1

Conflict strategy "Fight" can be described as following

Wähle eine der folgenden:

Lose-Lose
Win-Win
Lose-Win
In the middle between two others
Win-Lose

Erklärung

Frage 34 von 117

1

Unfolding circumstances — on which step should be done this action (OODA loop steps)?

Wähle eine der folgenden:

Aggregate
Orient
Decide
Observe
Act

Erklärung

Frage 35 von 117

1

Which of the following decision-making styles requires more informationand focuses on one option?

Wähle eine der folgenden:

Hierarchic
Flexible
Integrative
Decisive
None of the given

Erklärung

Frage 36 von 117

1

What does OODA loop stands for?

Wähle eine der folgenden:

Observe, Orient, Decide, Act
None of the given
Observe, Orient, Discard, Attend
Operate, Orient, Do, Analyze
Observe, Operate, Do, Aggregate

Erklärung

Frage 37 von 117

1

What is NOT a focus point of Management?

Wähle eine der folgenden:

Budgeting
Staffing
Organizing
Setting Direction
Planning

Erklärung

Frage 38 von 117

1

Management is about dealing with

Wähle eine der folgenden:

Complexity
Change
Attention getting
Situation analysis
Approval provision

Erklärung

Frage 39 von 117

1

What is the Vision (in Transformational leadership context)?

Wähle eine der folgenden:

Team dynamics
Pertains to the ability to control others' behavior
A realistic, convincing and attractive depiction of where you want to be in the future
Relationships that help individual to deal with stress more effectively

Erklärung

Frage 40 von 117

1

According to TKI we can define the following Competitive Negotiation styles as:

Wähle eine der folgenden:

Lose-Win
Lose-Lose
Win-Win
Win-Lose

Erklärung

Frage 41 von 117

1

What does BATNA stand for?

Wähle eine der folgenden:

Best Agreement to Negotiating an Alternative
Best Artificial to Negotiating an Agreement
Best Alternative to Negotiating an Agreement
Best Aspiration to Negotiating an Alternative
Build Agreement to Negotiating an Alternative

Erklärung

Frage 42 von 117

1

According to TKI we can define the following Accomodating Negotiation styles as:

Wähle eine der folgenden:

Win-Win
Lose-Lose
Win-Lose
Lose-WIn

Erklärung

Frage 43 von 117

1

What kind of influencing factors can be considered as a context in negotiation process?

Wähle eine der folgenden:

Strategies, priorities, emotions, rules
Principals vs agents, priorities, feelings, justice
Strategies, trust, emotions, justice
Principals vs agents, trust, emotions, justice
Strategies, trust, emotions, rules

Erklärung

Frage 44 von 117

1

Resolving a conflict on the_________ level is:
Less expensive
Less time consuming and resource intense
Generally less emotionally charged
More likely to result in a solution that satisfies both sides

Wähle eine der folgenden:

Rights
Interests
Power

Erklärung

Frage 45 von 117

1

Conflict strategy "Flow" can be described as following

Wähle eine der folgenden:

Win-Lose
Win-Win
In the middle between two others
Lose-Win,
Lose-Lose

Erklärung

Frage 46 von 117

1

What is NOT a focus point of Leadership?

Wähle eine der folgenden:

Aligning People
Controlling and Problem Solving
Setting Direction
Motivating People

Erklärung

Frage 47 von 117

1

Given description as
- Creates an inspiring vision of the future;
- Motivates and inspires people to engage with that vision;
- Manages delivery of the vision;
- Coaches and builds a team.
To which Leadership style is this more suitable?

Wähle eine der folgenden:

Blue Ocean Leadership
Transformational leadership
Visionary Leadership
Action centeerd Leadership
Servant Leadership

Erklärung

Frage 48 von 117

1

According to TKI we can define the following Collaborative Negotiation styles as:

Wähle eine der folgenden:

Lose-Win
Lose-Lose
Win-Lose
Win-Win

Erklärung

Frage 49 von 117

1

What are negotiation outcomes we have discussed on lectures?

Wähle eine der folgenden:

Transaction costs, Satisfaction with income, Effect on the budget, Recurrence of disputes and Procedural justice
Transparency costs, Satisfaction with outcomes, Effect on the relationship, Recurrence of disputes
Transaction costs, Satisfaction with outcomes, Recurrence of disputes and Procedural justice
Transaction costs, Satisfaction with outcomes, Effect on the relationship, Recurrence of disputes and Procedural justice
Traditional costs, Satisfaction with outcomes, Effect on the budget, Recurrence of disputes and Procedural justice

Erklärung

Frage 50 von 117

1

Social Capital equals

Wähle eine der folgenden:

The effective relationships with key shareholders
The beneficial relationships with society in order to escape environment issues
The effective relationships with main stakeholders
The relationships that make organizations work effectively

Erklärung

Frage 51 von 117

1

In Johari window, what is about the 2 window (top right)

Wähle eine der folgenden:

Unknown Area, Unknown by others and unknown by self
Blind Area, Known by others and unknown by self
Open Area, Known by others and self
Hidden Area, Unknown by others and known by self

Erklärung

Frage 52 von 117

1

Which Leadership style is NOT used in VROOM-JETTON-JAGO-desicion model?

Wähle eine der folgenden:

Autocratic
Consultative
Collaborative
Transformational
None of the given

Erklärung

Frage 53 von 117

1

Job Performance = Ability x _____________
How can we finish this simple equation in context of increasing people performance?

Wähle eine der folgenden:

Skills
Motivation
Fear
Money
Connection

Erklärung

Frage 54 von 117

1

According to the following personality characteristics:
— Driven, task-oriented and like to be in control
— Focus on change, growth and goals
— Appear confident
— Enjoy challenges and risks
— Good problem solvers and leaders, - this person more likey to be a...

Wähle eine der folgenden:

Socializer
Director
Thinker
Relator

Erklärung

Frage 55 von 117

1

Body language is a form of non-verbal communication, consisting of:

Wähle eine der folgenden:

Paralanguage
Body pose, gestures and eye-movements
Proxemics
Communication Style

Erklärung

Frage 56 von 117

1

What does Chronemics study?

Wähle eine der folgenden:

How people count the time
How people use the skills
How people use the time
How people use the advices
How people use the space

Erklärung

Frage 57 von 117

1

What is Social Loafing?

Wähle eine der folgenden:

People exert less effort in group than on own
People do not exert any efforts in social activities
People exert less effort in social activities
People exert more effort in group than on own
People exert more effort in social activities

Erklärung

Frage 58 von 117

1

The Three C's of Intrinsic Motivation:

Wähle eine der folgenden:

Cost, Control, Community
Context, Cost, Carrot
Community, Collectivism, Cooperation
Collaboration, Content, Choice
Control, Cooperation, Colleagues

Erklärung

Frage 59 von 117

1

What is the least influencing factor in interaction process according to the first lecture?

Wähle eine der folgenden:

Culture
Environment
Communication Style
Personality Type
Motivation

Erklärung

Frage 60 von 117

1

According to Maslow's Hierarchy of Needs we have need in family and acceptance within a group at level (from bottom to top) —

Wähle eine der folgenden:

4
3
1
5
2

Erklärung

Frage 61 von 117

1

What does Proxemics study?

Wähle eine der folgenden:

How people use non-verbal cues in their speech
How mammals show emotion reliably in their faces
How people perceive information via colours
How people and other animals communicate via touching
How people use and perceive the physical space around them

Erklärung

Frage 62 von 117

1

7% — 38% — 55% Principle means that:

Wähle eine oder mehr der folgenden:

38% is delivered through the speaker's tone
38% is delivered through the non-verbal communication
7% is delivered through the non-verbal communication
55% of the message is delivered through the speaker's tone
55% of the message comes from non-verbal communication

Erklärung

Frage 63 von 117

1

The words "Expressive, Candid, Dialogue, Seeking to Understand, Listens, Reasonable" correspond to the following style of communication:

Wähle eine der folgenden:

Passive Aggressive
Aggressive
Passive
Assertive

Erklärung

Frage 64 von 117

1

The following characteristics of team performance are more likely to testify about

Agreement and consensus formed
Clear roles and responsibilities
Large decisions made by group agreement
Smaller decisions delegated

Wähle eine der folgenden:

Ubnorming Phase
Storming Phase
Forming Phase
Performing Phase
Norming Phase

Erklärung

Frage 65 von 117

1

In managing Human interaction should we plan the interaction whenever we are not time limited?

Wähle eine der folgenden:

Yes, of course. Human interaction is more likely to contain unpredictable factors.
No, it is not necessary — at work all staff are perfectly trained to act according with code.

Erklärung

Frage 66 von 117

1

The following characteristics of team performance are more likely to testify about:

Shared vision
Team functions independently
Focus on over-achieving goals
High degree of autonomy

Wähle eine der folgenden:

Performing Phase
Norming Phase
Storming Phase
Ubnorming Phase
Forming Phase

Erklärung

Frage 67 von 117

1

Focuses on the degree the society embraces or does not embrace long-term devotion to traditional, forward-thinking values — this description is true for ____ Hofstede's Cultural Dimension.

Wähle eine der folgenden:

LTO
IDV
PDI
MAS
UAI

Erklärung

Frage 68 von 117

1

RAPID (in decision-making) states for:

Wähle eine der folgenden:

Recommend
Advise
Perform
Influence
Decide
Recommend
Agree
Perform
Input
Decide
Recommend
Agree
Perform
Influence
Decide
Recommend
Advise
Perform
Input
Decide
Recommend
Argue
Perform
Influence
Decide

Erklärung

Frage 69 von 117

1

An integrated model of successful team performance comprised of the following:

Wähle eine der folgenden:

Forming, Starting, Nurturing, Performing
Team Context, Essentional Conditions, Team Performance
Forming, Storming, Norming
Forming, Norming, Performing
Calling, Carrying, Completion

Erklärung

Frage 70 von 117

1

What are the components of Culture in accordance with Hofstede's onion model?

Wähle eine der folgenden:

Values, Behavior, Believes, Religion
Environment, Context, Experience, Traditions
Art, Literature, Music, Songs
Science, Education, Art, Literature
Values, Rituals, Heroes, Symbols

Erklärung

Frage 71 von 117

1

Maslow's Hierarchy of Needs comprised of the following:

Wähle eine der folgenden:

Self-actualization, Esteem, Belonging, Safety, Psychological
Self-actualization, Esteem, Belonging, Society, Physiological
Self-management, Estate, Belonging, Society, Physiological
Self-actualization, Estate, Belonging, Safety, Physiological
Self-actualization, Esteem, Belonging, Safety, Physiological

Erklärung

Frage 72 von 117

1

Centralized organizations;
More complex hierarchies;
Large gaps in compensation, authority and respect — according to this characteristics we can conclude:

Wähle eine der folgenden:

High PDI index
Low PDI index
High IDV index
Middle PDI index
Low MAS index

Erklärung

Frage 73 von 117

1

Focuses on the level of tolerance for uncertainty and ambiguity within the society — this description is true for _____ Hofstede's Cultural Dimension

Wähle eine der folgenden:

LTO
UAI
PDI
MAS
IDV

Erklärung

Frage 74 von 117

1

What are the steps of Decision Making?

Wähle eine oder mehr der folgenden:

Frame Decision
Devise a plan
Carry out the plan
Reflection
Reschedule the time
Collection of information

Erklärung

Frage 75 von 117

1

Focuses on the importance a society places on masculine or feminine behavior — this description is true for _____ Hofstede's Cultural Dimension

Wähle eine der folgenden:

UAI
LTO
IDV
PDI
MAS

Erklärung

Frage 76 von 117

1

MBTI personality style ESTJ is stated for:

Wähle eine der folgenden:

Extraverted
Sensing
Trusting
Judging
External
Smart
Thinking
Judging
Extroverted
Sensing
Thinking
Judging
Extroverted
Smart
Thinking
Judging
External
Senses
Smart
Judging

Erklärung

Frage 77 von 117

1

Group size does influence human interactions. Is this sentence true or false?

Wähle eins der folgenden:

WAHR
FALSCH

Erklärung

Frage 78 von 117

1

Many social conventions;
People are expressive and are allowed to show anger or emotions, if necessary;
A high energy society, if people feel that they are in control of their life instead of feeling overwhelmed by life's vagaries — this characteristics describes a society with...

Wähle eine der folgenden:

Middle PDI index
High UAI index
High IDV index
High MAS index
High PDI index

Erklärung

Frage 79 von 117

1

What factors influence Motivation?

Wähle eine der folgenden:

Carrots and Sticks
Interests, Rights, Power
Rewards, Penalties, Consequences
Intrinsic, Extrinsic
Time Frame, Resources, Costs

Erklärung

Frage 80 von 117

1

What are the phases of Bruce Tuckman's Phases of Group Development?

Wähle eine der folgenden:

Framing, Storming, Norming, Performing
Forming, Starting, Nurturing, Performing
Forming, Storming, Norming, Performing
Framing, Starting, Norming, Performing

Erklärung

Frage 81 von 117

1

What is the optimal group size?

Wähle eine der folgenden:

7 — 15
18 — 22
12 — 21
4 — 7
15 — 20

Erklärung

Frage 82 von 117

1

College students listen to about 50% of what is said and remember 25% of the content after 2 days. Is this sentence true or false?

Wähle eins der folgenden:

WAHR
FALSCH

Erklärung

Frage 83 von 117

1

The description:
-Sets high standards and leads by example
-Wants to do things better and faster
corresponds to which Leadership style?

Wähle eine der folgenden:

Coercive
Coaching
Affiliative
Authoritative
Democratic
Pacesetting

Erklärung

Frage 84 von 117

1

According to TKI we can define the following Avoiding Negotiation styles as:

Wähle eine der folgenden:

Lose-Lose
Win-Lose
Win-Win
Lose-Win

Erklärung

Frage 85 von 117

1

Given description of the way a person makes the desicion as
- Task oriented
- Direct
- Efficient
- Likes to stick to decision
To which desicion-making style can it be related?

Wähle eine der folgenden:

Decisive
Flexible
Hierarchic
Integrative

Erklärung

Frage 86 von 117

1

Given description of the way a person makes the desicion as
- Social and responsive
- Decides quickly
- Can change direction of decision
To which desicion-making style can it be related?

Wähle eine der folgenden:

Flexible
Integrative
Hierarchic
Decisive

Erklärung

Frage 87 von 117

1

Given description of the way a person makes the desicion as
- Participative
- Uses inputs from multiple sources
- May change decision over time
To which desicion-making style can it be related?

Wähle eine der folgenden:

Flexible
Integrative
Decisive
Hierarchic

Erklärung

Frage 88 von 117

1

"Determining whether the problem you are defining is a root cause" is related to the following step of decision-making:

Wähle eine der folgenden:

Collection of information
Frame Decision
Reflection
Carry out the plan
Devise a plan

Erklärung

Frage 89 von 117

1

What is the least influencing factor in interaction process according to the first lecture?

Wähle eine der folgenden:

Culture
Communication style
Environment
Motivation
Personality type

Erklärung

Frage 90 von 117

1

What is the key interaction for this course among human interaction examples?

Wähle eine der folgenden:

Marketing
Family creation
Sales
Decision making
Eco area

Erklärung

Frage 91 von 117

1

Which of the given is not a type of Non Verbal Communication (NVC) ?

Wähle eine der folgenden:

Paralanguage
Verbal Communication Style
Movement and Body Position
Facial Expression
Eye Contact

Erklärung

Frage 92 von 117

1

Smallest size capable of performing task effectively. In this sentence true or false?

Wähle eins der folgenden:

WAHR
FALSCH

Erklärung

Frage 93 von 117

1

“80/20 Rule” is used in the following Decision-Making technique?

Wähle eine der folgenden:

Cost/Benefit Analysis
SWOT
Pareto Analysis
Pair Comparison
T-Charts

Erklärung

Frage 94 von 117

1

What does Haptic communication mean?

Wähle eine der folgenden:

How people and other animals communicate via touching.
How mammals show emotion reliably in their faces.
How people use and perceive the physical space around them.
How people use non verbal cues in their speech.
How people perceive information via colors.

Erklärung

Frage 95 von 117

1

What are the essential conditions for successful team performance?

Wähle eine der folgenden:

Productivity, Cohesion, Learning, Integration.
Required skills and knowledge, Proper motivation and effort, Coordinating and communicating activities
Productivity, Collaboration, Learning, Integration.
Goal setting organization, Collaboration, Integration
Organizational context, Team design, Team culture

Erklärung

Frage 96 von 117

1

"Interpersonal conflicts that are less complex" states for the following level of mediation:

Wähle eine der folgenden:

Self-Mediating
Managerial
Professional
Preventive

Erklärung

Frage 97 von 117

1

According to Edward T. Hall how many levels of personal reaction exist?

Wähle eine der folgenden:

5
2
12
6
4

Erklärung

Frage 98 von 117

1

Do one thing at a time;
Concentrate on the job;
Take time commitments seriously;
Are committed to the job
— these characteristics are more tend to ... person

Wähle eine der folgenden:

Semichronic
Monochronic
Both of Polychronic and Monochronic
Quadrochronic
Polychronic

Erklärung

Frage 99 von 117

1

What are types of communication style?

Wähle eine der folgenden:

Decisive, Aggressive
Aggressive, Passive, Assertive
Persuasive, Decisive, Passive
Persuasive, Decisive

Erklärung

Frage 100 von 117

1

What are the levels of interaction size?

Wähle eine der folgenden:

Local
Domestic
International
Worldwide
Face to face
Face to Group
Group to Face
Group to Group
Small
Big
Large
Huge
One on one
Small team
Large team
Across teams
Organizational
Local
Domestic
Regional
Corporational

Erklärung

Frage 101 von 117

1

The words "Forceful, Bombastic, In Your face, Intimidating, Monopolizing" correspond to the following style of communication:

Wähle eine der folgenden:

Passive
Aggressive
Assertive
Passive Aggressive

Erklärung

Frage 102 von 117

1

What are the tips for active listeting?

Wähle eine oder mehr der folgenden:

Show you are listening
Lack of interest
Provide feedback
Show you understand
Distracting delivery
Pay attention

Erklärung

Frage 103 von 117

1

Most people are as good at listening as they are at talking? Is this sentence False or True?

Wähle eins der folgenden:

WAHR
FALSCH

Erklärung

Frage 104 von 117

1

Body language is a form of non-verbal communication, consisting of :

Wähle eine der folgenden:

Paralanguage
Proxemis
Body pose, gestures, and eye movements
Communication Style

Erklärung

Frage 105 von 117

1

Which skill is more likely be considered as the one for an effective manager (in context of people management)?

Wähle eine der folgenden:

Product Testing
Sufficient knowledge about web frameworks
Self-advertisement
Marketing
Working with teams

Erklärung

Frage 106 von 117

1

What are three methods of motivation others (which are more likely to work on long period of time)

Wähle eine der folgenden:

Carrots, Sticks and Money
Courage, Positive Reinforcement, Personal Development
Fear, Negative Reinforcement, Personal Control
Fear, Positive Reinforcement, Personal Growth
Candies, Stick, Money

Erklärung

Frage 107 von 117

1

Platinum Rule theory is based on the following Basic Personality Areas:

Wähle eine der folgenden:

External or Internal;
Sensing or Intuition;
Thinking or Feeling;
Judging or Perceiving;
Director;
Socializer;
Relater;
Analyzer;
External or Internal;
Senses or Intuition;
Smart or Feeling;
Judging or Perceiving;
Dominant;
Steadiness; Influence;
Compliant;
Extroverted or Introverted;
Sensing or Intuitive;
Thinking or Feeling;
Judging or Perceiving;

Erklärung

Frage 108 von 117

1

The words "Submissive, Timid, Quiet, Reluctant to speak, Reactive" correspond to the following style of communication:

Wähle eine der folgenden:

Aggressive
Passive Aggressive
Passive
Assertive

Erklärung

Frage 109 von 117

1

What kind of emotion are expressed on face of the woman?

Wähle eine der folgenden:

Surprise
Interest
Disgust
Contempt
Fear

Erklärung

Frage 110 von 117

1

If we examine "gentlemanity" as an artificial culture, to which level of culture onion will Sir Don Quijote of La Mancha refer?

Wähle eine der folgenden:

1
4
3
2
0

Erklärung

Frage 111 von 117

1

- Do many things at once;
- Are highly distractible and subject to interruptions;
- Consider an objective to be achieved, if possible;
- Are committed to people and human relationships - these characteristics are more tend to ... person

Wähle eine der folgenden:

Both of Polychronic and Monochronic
Semichronic
Polychronic
Monochronic
Quadrochronic

Erklärung

Frage 112 von 117

1

What are the course assignments?

Wähle eine der folgenden:

Case studies, Role plays, Video analysis, Essays
Exercises, Role plays, Video analysis, Essays
Exercises, Role plays, Video analysis, Case studies
Reading assignments, Role plays, Case studies, Listening
Reading, Writing, Speaking, Listening

Erklärung

Frage 113 von 117

1

What are the goals of this course?

Wähle eine der folgenden:

Improve skills in communication, conflict resolution, negotiation, leadership, teamwork, situation analysis and decision-making
Improve skills in communication, negotiation, presentation, staff management, customer support management
Program coding development, Role plays competition, Time management, Exercise completion
Complete Case studies, Software projects, Role play situation analysis, Video analysis
Improve skills in communication, self-management, social management, leadership

Erklärung

Frage 114 von 117

1

What are 5 dysfunctions of a team?

Wähle eine der folgenden:

Trust, Conflict, Commitment, Accountability, Results (Just remember)
###

Erklärung

Frage 115 von 117

1

When you provide a feedback, what rules you should follow?

Wähle eine der folgenden:

Balance positive and negative;
Be specific and nonjudgmental;
Provide suggestions and guidance;
Be timely
###

Erklärung

Frage 116 von 117

1

"Mediation used for more formal, more complex conflicts such as legal matters, grievances, diplomatic affairs, etc" states for the following level of Mediation of Conflict:

Wähle eine der folgenden:

Self-Mediating
Professional
Preventive
Managerial

Erklärung

Frage 117 von 117

1

"A neutral third-party helps mediate move complex interpersonal conflicts and disputes or less complex conflicts between groups" states for the following level of Mediation of Conflict:

Wähle eine der folgenden:

Managerial
Professional
Preventive
Self-Mediating

	Erstellt von Good Guy Beket vor etwa 6 Jahre

SDP11 final preparation

SDP11_Final

Frage 1 von 117

Conflict strategy "Compromise" can be described as following

Wähle eine der folgenden:

Erklärung

Frage 2 von 117

Conflict strategy "Flight" can be described as following

Wähle eine der folgenden:

Erklärung

Frage 3 von 117

"Mediation used for more formal, more complex conflicts such as legal matters, grievances, diplomatic affairs, etc" states for the following level of Mediation of Conflict

Wähle eine der folgenden:

Erklärung

Frage 4 von 117

"Interpersonal conflicts that are less complex .." states for the following level of Mediation of Conflict

Wähle eine der folgenden:

Erklärung

Frage 5 von 117

"Taking actions to address conflict before it escalates to a crisis" states for the following level of Mediation of Conflict

Wähle eine der folgenden:

Erklärung

Frage 6 von 117

Which of this desicion-making styles requires less information and focuses on one option?

Wähle eine der folgenden:

Erklärung

Frage 7 von 117

Given description of the way a person makes the desicion as -Social and responsive -Decides quickly -Can change direction of decision To which desicion-making style can it be related?

Wähle eine der folgenden:

Erklärung

Frage 8 von 117

To which step does the Hypotesis relate (in OODA loop )?

Wähle eine der folgenden:

Erklärung

Frage 9 von 117

Which of this desicion-making styles requires less information and focuses on multiple options?

Wähle eine der folgenden:

Erklärung

Frage 10 von 117

Which of this desicion-making styles requires more information and focuses on multiple options?

Wähle eine der folgenden:

Erklärung

Frage 11 von 117

Given description as - Creates an inspiring vision of the future; - Motivates and inspires people to engage with that vision; - Manages delivery of the vision; - Coaches and builds a team. To which Leadership style is this more suitable?

Wähle eine der folgenden:

Erklärung

Frage 12 von 117

What does Emotional Intelligence mean?

Wähle eine der folgenden:

Erklärung

Frage 13 von 117

The description: -Sets high standards and leads by example -Wants to do things better and faster corresponds to which Leadership style?

Wähle eine der folgenden:

Erklärung

Frage 14 von 117

Leadership is about dealing with

Wähle eine der folgenden:

Erklärung

Frage 15 von 117

How many stages or "passages" in Leadership Pipeline model?

Wähle eine der folgenden:

Erklärung

Frage 16 von 117

What is an example of BATNA if you are buying the PC?

Wähle eine der folgenden:

Erklärung

Frage 17 von 117

What is an example of Reservation ( in case when U want to buy a PC) ?

Wähle eine der folgenden:

Erklärung

Frage 18 von 117

What is the Bargaining Power?

Wähle eine der folgenden:

Erklärung

Frage 19 von 117

According to TKI we can define the following Avoiding Negotiation styles as:

Wähle eine der folgenden:

Erklärung

Frage 20 von 117

Imagine a case: "Person A selling a house". What would be his/her aspiration and reservation here?

Given description of the way a person makes the desicion as
-Social and responsive
-Decides quickly
-Can change direction of decision
To which desicion-making style can it be related?

Given description as
- Creates an inspiring vision of the future;
- Motivates and inspires people to engage with that vision;
- Manages delivery of the vision;
- Coaches and builds a team.
To which Leadership style is this more suitable?

The description:
-Sets high standards and leads by example
-Wants to do things better and faster
corresponds to which Leadership style?

Given description of the way a person makes the desicion as
- Intellectual
- Analytical
- Focused
- Expect others to contribute to decisions
- Decisions are final
To which desicion-making style can it be related?