Innovation and Quality Management (HPI4002)

What is the definition of Innovation?

What is a healthcare innovation?

What is product innovation?

What is a process innovation?

What is an incremental innovation?

What is semi-radical innovation?

What is a radical innovation?

What is outsourcing?

What is the definition of Quality of Care according to Donabedian (1980)?

What is the definition of Quality of Care according to the Institute of Medicine (1990)?

What are the main dimensions of Quality of Care according to the IoM?

What is the definition of Effectiveness?

What is the definition of efficiency?

What is the definition of safety?

What is the definition of equitability?

What is the definition of patient-centeredness?

What is the definition of timeliness?

What is the definition of Continuous Quality Improvement (CQI)?

What is the definition of choice talk?

What is the definition of option talk?

What is the definition of decision talk?

What is the definition of shared decision making?

What is the definition of safety?

What is the definition of a safety model?

What is the definition of a safety management model?

What is the definition of a safety management system?

What is the definition of a person approach?

What is the definition of a system approach?

What is the definition of a Root Cause Analysis (RCA)?

What is the definition of a Failure Modes and Effect Analysis?

What is the definition of Human Factors Engineering?

What is the definition of a chronic disease?

What is the definition of Chronic Care Management?

What is the definition of Disease Management?

What is the Chronic Care Model (Wagner)?

What is the Triple Aim Model?

Can you provide three developments that explain the need to innovate in healthcare? Please explain what they are.

What are currently the main challenges in healthcare?

What is the role of innovation within this process?

Can you provide three drawbacks of developing more innovation? Please describe what they are.

Can you provide four explanations for the difficulty to develop and implement innovations in healthcare compared to other sectors.

Which factors can complicate the innovation process within healthcare?

Which type of classifications can be helpful to categorize innovations?

Which departments of an organizations can be involved with regards to the development of innovations?

What are the various trends in innovation management research?

What are the five components of the Pentathlon Framework (Goffin & Mitchell)?

What are the types of innovation that can be distinguished?

What are the biggest challenges for managing drug innovations?

What are the biggest challenges for managing innovations in medical devices?

What are the biggest challenges with regards to the management of service innovations? Provide three suggestions.

What is the definition of "Quality of Care" according to Donabedian (1980)?

What is the definition of "Quality of Care" according to the Institute of Medicine (1990)?

What are the six dimensions of quality, according to the IoM?

What are the different approaches with regards to quality management?

What aspects of quality of care can be assessed?

Which levels can be assessed with regards to quality?

What defines personalization of care?

What is the definition of Shared Decision Making, according to Elwyn (2012)?

What are the three steps of the shared decision making model for clinicians?

Which factors can influence a patients willingness and ability to participate in quality improvement? Provide five factors.

What are the reasons to measure consumer satisfaction (Sollecito & Johnson, 2013)? Provide five reasons.

Which type of methods can be used to measure consumer satisfaction? Please name three examples per method.

What is patient safety, according to the WHO (2003)?

What is patient safety, according to Emmanuel (2008)?

What are the two different approaches towards improving patient safety?

What are the components of safety management, according to Macchi (2011)?

Which two types of reporting system are available for collecting data to manage patient safety?

What are the three widely used methods for analyzing patient safety?

What is the definition of a chronic condition, according to Nolte (2014)?

How does a chronic condition impact an individual patient? Provide three examples.

How does a chronic condition impact society? Provide three examples.

How does a chronic condition impact the healthcare system? Provide three examples.

Which models and strategies have been developed to help improve care for patients with chronic conditions?