Most people who want to become managers start their management careers as supervisors
Managers are responsible for the success or failure of a company
All managers perform certain activities no matter what the type or size of the company or in what part of the business they work
The primary work of all managers grouped within the six functions: planning, organizing, controlling, implementing, decision making, and supervising
Many employees of a business complete management
An experienced employee who is given the responsibility to be the leader of a group project is classified as a manager
In order to be a manager, a person has to complete all of the management functions and have authority over other jobs an people
Most supervisors spend all of their time on management activities
A manager's responsibilities remain the same after he or she is promoted in the organization
Most supervisors promoted into management in the same area in which they have worked
Supervisors are responsible for implementing the plans of executives by getting employees to perform effectively on a day-to-day basis
Employee performance reviews a typical supervisory responsibility
Most employees prefer to work for managers who are interested in them
A supervisor can contribute to the profitability of the company by controlling costs in the area where they work
A work schedule is an important tool for supervisors to use in daily planning
Much of the communication between supervisors and their employees done orally
Most supervisors spend more time on non-managerial activities and less time on management functions
Ever company, whether it is small or large, need a management information system as an important management tool
When managers use a management information system, they spend more time on controlling activities
Small companies usually have research departments
Business problems generally have only one solution
The terms "problem" and "symptom" mean essentially the same thing
Customers are a potential source of possible solutions to business problems
Studying and evaluating the results of solutions to problems area part of the planning function for managers
Once a solution to a problem is implemented in a company, a manager should avoid changing the solution even if evidence suggests it is not working well
Employees will be most successful when they move into a management position if
they have worked for a poor supervisor so they know what not to do
they begin work as a supervisor before receiving training
they have the chance to try supervision before making a final decision
all the responses
Which of the following is most likely to perform all the management functions?
a small business owner
the top executive of a multinational corporation
middle manager
all of the responses
A top-level manager who spends most of his or her time on management functions is
an executive
a mid-manager
a supervisor
a team leader
The type of manager who works most directly with employees on a daily basis is
none of the responses
Which of the following is NOT one of the common responsibilities of supervisors?
communicating goals and directions
motivating employees to work effectively
keeeping management informed of employee ideas and concerns
developing long-range plans for the organization
Which of the following activities of supervisors relates most directly to quality control
developing work schedules
developing and checking stadards
using effective listening skills
setting priorities so that the most important work gets done
The effectiveness of a supervisor's job is determined by which factor?
the quality of the work of the supervised employees
the efficient use of the company's resources
the satisfaction of the supervisor's employees
To manage time efficiently, supervisors must be able to
determine the work to be done
set priorities for the most important work
ensure that the work is completed properly and on time
A difficult situation requiring a solution is
a problem
a sympton
a standard
an alternative
Which of the follwoing steps in problem solving are in the correct order
analyze solutions, identify the problem
determine possible solutions, identify the problem
analyze solutions, select the best solution
Which of the following would NOT be appropriate in selecting the solution to be implemented to solve an important problem?
take time rather than make a quick decision
involve others to help with the decision
select the least expensive solution
Analyzing the solutions involves
brainstorming ideas
listing advantages and disadvantages
determining symptoms
identifying the problem
