UPRA-IMP. TOOLS_Benchmarking/Taguchi, Shainin

1

Benchmarking is a way of discovering what is the best performance being achieved in a particular company, by a competitor, by an entirely different industry.

1

Benchmarking is not a good idea to identify gaps in an organization’s processes:

1

Is a process for obtaining a measure, represent the "how":

1

Is how we called the measure obtained after the process, simply stated represent the "what":

1

Focuses on best practices.

1

Considered corporate spying by some.

1

Adapting based on customer needs after examination of the best.

1

Although there are many forms of benchmarking, they can be classified into three categories:

1

Used in the same company to improve some areas in their own company.

1

Used when a company wants to evaluate its position within its industry.

1

Used when identifying and analyzing a company needs going outside of its own industry.

1

The recommended benchmarking stages are:

1

Which is the correct order of the benchmarking stages?

Planning

Introduction

Methodology

Data collection

Analysis

Problem

Solutions

Action

Monitoring

Summary

1

The main objective of this stage, is plan the research answering three questions...

1

Which are the questions to plan and research the benchmarking?

1

The success or failure will depend on it:

1

This stage is to identify opportunities for improvement:

1

This stage is to adapt reference aspects to our company, always implementing improvements:

1

This will help resume work on subsequent projects:

1

The meaning of KPI is: key project indicator.

1

The three main DoE approaches are:

1

Thomas Edison applied OFAT strategy to invent the light bulb.

1

The DoE was first applied in mining:

1

The three approaches of DoE are superior to the OFAT strategy:

1

William Edwards Denimg was considered as father of quality:

1

Who used ti said... "Any technique can be useful, if you know and understand its limitations" ?

1

How many stages were included in the development of classical approach?

1

Characterized by scientific thought, factorial designs and the ANOVA:

1

Fractional factorial designs were introduced...

1

Characterized by the development of the RSM, extended to the chemical industry and industrial processes and R & D areas.

1

Begins at 80s, appreciating many ideas of the new approaches, the variability
reduction began to be an area of much research.

1

Begins at 90s, Six Sigma and the statistical software, helped DoE to be applied in all types of industry.

1

The first Taguchi's publication dates from ❌. This approach to DoE was not introduced in the USA or Europe until the early ❌.

Taguchi promoted statistical techniques from an ❌, in contrast to the ❌ of the DoE of the moment.

Taguchi developed a methodology for solving problems, which he called: ❌.

1950s

1980s

engineering perspective

statistical perspective

Quality Engineering

Systematic Engineering

1

Taguchi basic concepts:

1

What is this image representing?

1

Who said it?...
"Quality is something that can not be characterized only by an average of a desired characteristic, the variability of that characteristic must also be considered."

1

The American approach (legally protected) to solve problems:

1

Shainin system is based on:

1

This factor is the main cause of the variation of the response.

1

Pale Pink X is the second significant cause of the response variation.

1

Shainin recommends the use of fractional factorial design:

1

Taguchi and Shainin were the biggest critics of the classical approach.

1

Último quiz cuatrimestre Enero-Abril 2019. MAteria: Herramientas de mejora.