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Scientific Management
1. What approach?
2. Who created it?
3. What is it?
Bureaucratic Control Systems
1. Who?
2. Approach?
3. What?
4. When?
Planning
Organizing
Leading
Mary Parker Fullett
1. Approach?
2. What?
Controlling
The Hawthorne Studies
1. Who?
2. What?
3. Approach?
4. When?
Leader
Manager
THEORY X & THEORY Y
1. Who?
2. When?
3. What?
Statistical Process Controls
TQM
Just in Time Management
Business Process Re-engineering
Activity Based Costing
Balance Scorecard
Are managers always leaders and are leaders always managers?
Six Sigma
Negative Affectivity
Emotional Stability
Agreeableness
What is Culture?
Antagonism
Conscientiousness
Internal locus of control
Schein’s Iceberg of culture
External Lotus of Control
Ceremonies & Rites
Rite of Passage
Values
Rites of Integration
Rites of Enhancement
Terminal Value
Instrumental Value
Stories & Language
Types of Cultures
Attitudes
High Job satisfaction
Cultural Change
Organisational commitment
Emotional Intelligence
Hosted's Dimmensions of Culture
What are the five elements of Emotional intelligence
Benefits of having managers as leaders
Policy Deployment
Organizational Malice
What does emotional intelligence do for a manager.
Vision Statement
Mission Statement
Legitimate Power
Reward Power
Value Proposition
Coercive Power
Expert Power
Strategic Differenation
Corporate Level
Referent Power
Strategic Differentiation
Business Level
Empowerment
Strategic Differentiation
Functional Level
SWOT
Trait models
Vertical Integration
Horizontal Integration
Behavior Models and their two dimensions.
(Ohio State)
Stability & Renewal
Behavior models and their two dimensions
(Michigan)
Global Strategy
Multi-Domestic Strategy
Contingency Models
Wife
Business Level Stragies
Fiedler's Model two styles
Construct Analysis
Fielder's Model (situational leadership)
CPMS
House's Path-Goal Theory
Gap Analysis
The Leader Substitutes Model
Transformational Leadership
Transformational Managers (2)
Phases of Policy Deployment
Transnational Leadership
Laws
Stakeholders
Discrimination
Disparent Treatment
Adverse Impact
Some points about stakeholders
Societal Ethics
Professional Ethics
Individual Ethics
Why is ethics important aside from "its the right thing to do"
Utilitarian Rule
Title VII
Justice Rule
Equal Pay Act (1963)
Practical Rule
Age Dsicrimination in Employment Act (1967)
Moral Rights Rule
Pregnancy Discrimination Act (1978)
Intrinsic Motivation
Americans with Disabilities Act (1990)
Extrinsic motivation
Family and Medical Leave Act (1993)
Civil Rights Act (1991)
Quid Pro Quo Sexual Harassment
Maslow's Hierarchy of needs
Hostile Work Environment Sexual Harassment
Herzberg's Motivation hygiene theory.
McClelland’s Three Needs Theory
Synergy
Leadership Styles
Equity Theory (J. Stacey Adams)
Expectancy Theory
Tuckman's Stages of Group Development
Expectancy
Instrumentality
Valence
Goal setting theory
What are SMART goals
Operant Conditioning Learning Theory
Social Learning Theory
Pay and Motivation
Programmed Decision making
Non-Programmed decision making
Group Cohesiveness
The Classical Model for decision making
Group Norms
Administrative model to decision making
Deviance
Bounded Rationality
Pareto Principal
Steps in the decision making process
6 Challenges of groups
Group decision making
Group Think
Devils Advocacy
Strategic HRM
Characteristics of Entrepreneurs
Job Analysis
Intraprenuership
Reliability
Skunkworkers
Validity
Collective Bargaining
Body Language
Communication Likability
