Sarah Mimnaugh
Quiz von , erstellt am more than 1 year ago

1. SHRM - Leadership (Ethical Issues In the Workplace) Quiz am Ethical Issues in the Workplace Quiz, erstellt von Sarah Mimnaugh am 16/07/2019.

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Sarah Mimnaugh
Erstellt von Sarah Mimnaugh vor mehr als 5 Jahre
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Ethical Issues in the Workplace Quiz

Frage 1 von 6

1

The VP of Human Resources is committed to developing a strong organization commitment to ethical standards. Which is the best vehicle for communicating this commitment?

Wähle eine der folgenden:

  • Inserting a statement to this effect in employee handbooks

  • Coaching individual employees whenever a question of ethics arises

  • Modeling of ethical behavior by leaders, managers and supervisors

  • Delivering annual workshops on how to deal with ethical dilemmas

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Frage 2 von 6

1

Which action can HR take to assist in creating an ethical organization?

Wähle eine der folgenden:

  • Referring all ethical issues to legal counsel

  • Training leaders in ethical practices

  • Initiating a tip line for reporting ethical violations

  • Handling all ethical issues that arise

Erklärung

Frage 3 von 6

1

After a series of meetings with different departments dealing with downsizing, the HR professional authored a document identifying affected individuals based on departmental recommendations. A longtime friend of the HR professional will be impacted. How should the HR professional handle this situation?

Wähle eine der folgenden:

  • Attempt to change the company’s decision

  • Keep the workforce reduction information confidential

  • Encourage the friend’s manager to inform the friend

  • Inform the friend of the company’s plans

Erklärung

Frage 4 von 6

1

While applying for a job on a computer in a company’s employment office, an applicant made a statement to an office staff member that there was a sticky substance on the keyboard. Later that day, during an on-site interview, the same applicant complained that a rash emerged on his fingers from the sticky substance. At the end of the day, the applicant was not hired because of his background and screening process revealed criminal charges two years ago. Instead, the hiring manager selected a different applicant who more closely matched the needs of the position and passed the background screen. Before leaving for the day, the applicant who was not hired filed a grievance with the HR manager claiming he has not been hired because he complained during the interview of an unknown substance causing a rash on his fingers. Upon investigation, the sticky substance was identified from the observation camera to be strawberry jelly from the applicant’s sandwich eaten at the desk just prior to completing the application.

What should the HR manager do first to address the applicant’s filed grievance.

Wähle eine der folgenden:

  • Forward the grievance to the hiring manager who made the decision not to hire the applicant.

  • Inspect the keyboard with the risk manager, collecting a sample of the sticky substance for further analysis.

  • Tell the applicant his sandwich left the sticky substance and his complaint did not impact the hiring decision

  • Suggest that the applicant reapply for the position when the rash has cleared up.

Erklärung

Frage 5 von 6

1

While applying for a job on a computer in a company’s employment office, an applicant made a statement to an office staff member that there was a sticky substance on the keyboard. Later that day, during an on-site interview, the same applicant complained that a rash emerged on his fingers from the sticky substance. At the end of the day, the applicant was not hired because of his background and screening process revealed criminal charges two years ago. Instead, the hiring manager selected a different applicant who more closely matched the needs of the position and passed the background screen. Before leaving for the day, the applicant who was not hired filed a grievance with the HR manager claiming he has not been hired because he complained during the interview of an unknown substance causing a rash on his fingers. Upon investigation, the sticky substance was identified from the observation camera to be strawberry jelly from the applicant’s sandwich eaten at the desk just prior to completing the application.

After the sticky substance was identified as jelly from the applicants sandwich, which action should the HR manager take to prevent a re-occurance of this situation?

Wähle eine der folgenden:

  • Clean and visually inspect each workstation prior to applicant use.

  • File an ISO 31000 risk management report

  • Post a sign prohibiting all applicants from eating a workstations

  • Have a risk management officer attend and monitor the applicant and interview process.

Erklärung

Frage 6 von 6

1

While applying for a job on a computer in a company’s employment office, an applicant made a statement to an office staff member that there was a sticky substance on the keyboard. Later that day, during an on-site interview, the same applicant complained that a rash emerged on his fingers from the sticky substance. At the end of the day, the applicant was not hired because of his background and screening process revealed criminal charges two years ago. Instead, the hiring manager selected a different applicant who more closely matched the needs of the position and passed the background screen. Before leaving for the day, the applicant who was not hired filed a grievance with the HR manager claiming he has not been hired because he complained during the interview of an unknown substance causing a rash on his fingers. Upon investigation, the sticky substance was identified from the observation camera to be strawberry jelly from the applicant’s sandwich eaten at the desk just prior to completing the application.

The hiring manager asks for guidance in the event an applicant challenges the results of the background screening process in the future. What should the HR manager advise the hiring manager to do if such a challenge occurs?

Wähle eine der folgenden:

  • Evaluate the business risk associated with hiring someone with the applicants background screening results

  • Ask the company’s legal counsel to respond to the applicant’s challenge of the background screening results.

  • Present the background screening results to senior management, asking them to make the final hiring decision

  • Give the applicant a copy of the results of the background screen and allow time for the applicant to provide a response.

Erklärung