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If a project manager wants to incorporate feedback loops to provide opportunities for interaction to effective communication on the project, she should use a:
a. Presentations
b. Writing style
c. Meeting management
d. Sender-receiver model
All of the follow are dimensions of communication activities except:
a. Upward communication
b. Horizontal communication
c. Procedures
d. Written and oral
At the beginning of planning, you identify a important stakeholder who are not supporting the project. During a communication planning session you recommend use:
a. The support of management to change this stakeholder because he is not supporting the project team
b. The job description of this stakeholder to explain him the importance of his support
c. A communication style assessment to identify the preferred communication method, format and content for communication activities with this stakeholder
d. The avoiding style of conflict management.
Communications are often enhanced when the sender ____ the receiver.?
a. Speaks up to
b. Uses gestures when speaking to
c. Speaks slowly to
d. Shows concern for the perspective of
The Charter on a project would be viewed as what type of communication?
a. Formal
b. Formal Written
c. Contract
d. Verbal
communicating to the receiver which of the following will they focus on delivering and ensuring that it can be decoded correctly?
a. Medium
b. Feedback
c. Message
d. Noise
All of the following could be considered mediums for communication by a project team member except.?
a. Staff meetings
b. E-mail
d. Video conference
The project manager wants to inform to main stakeholders about the project status sending a monthly report by e-mail. He will use:
a. Pull communication
b. Push communication
c. Intranet site
d. Instant message system
Formal written correspondence with the customer is required when:
a. Defects are detected
b. The customer requests additional work not covered under contract
c. The project has a schedule slippage that includes changes to the critical path
d. The project has cost overruns
In the communication model, who validates that the receiver has received and understood the message from the sender correctly? PMBOK p371
a. Both the sender and receiver
b. Project Manager
c. Receiver
d. Sender
