Which of the following is primarily a supply chain decision?
from whom to purchase materials
how many of each item should be produced
the mix of labor skill and automation
plant location
A(n) ______ is an example of an infrastructural element.
building
organizational structure
office equipment
fleet of delivery trucks
A second tier supplier is downstream from a first tier supplier in the supply chain.
Business decisions are usually driven by structural and infrastructural elements.
Every organization has an operations function which transforms inputs into something of value.
In general, operations & supply chain management activities are information and decision intensive.
Which of the following statements about the operations function is NOT correct?
inputs to operations can take many forms
nearly all operations functions require coordination with other business functions
the outputs of an operation are always tangible
operations management activities are information intensive
In general, core competencies are the basis of good strategies.
The collection of people, technology, and systems within an organization that has primary responsibility for providing the organization's products or services is called...
the supply chain
the operations function
the evoked set
operations management
the boxed set
A mechanism that identifies a firm's targeted customers and sets time frames and performance objectives is called a mission statement.
The firm's targeted customers, time frames, and performance objectives are identified by their...
mission statement
core competencies
business strategy
functional strategy
Which is NOT a generic performance dimension of operations and supply chain activities?
quality
time
flexibility
information
Conformance quality addresses whether the product was made or the service performed to specifications.
The ability to produce a wide range of products or services is...
mix flexibility
changeover flexibility
volume flexibility
run flexibility
A product can perform as expected, yet be out of specification.
Measure of an organization's ability to provide goods or services is
productivity
capacity
histogram
efficiency
Identifying and quantifying all of the costs associated with potential outsourcing and insourcing options is called
indirect costs
direct costs
deprecation
total cost analysis
The concept that the throughput of a supply chain is limited by the process step with the lowest capacity is called
waiting line zero
theory of constraints
point of indifference
queuing
A leading capacity strategy runs the risk of
excess, idle capacity
lost business
defective units in the field
over estimating productivity
In simple terms, Standard Deviation is the average difference between each individual measurement and the population average
Variation is inherent in any manufacturing process
Which of the following is NOT a core idea of Total Quality Management?
cost reduction
leadership improvement
employee empowerment
continuous improvement
If production is consistently within specifications, failure costs will be high.
An Ishikawa diagram can be used to record how frequently an event occurs.
The upper and lower control limits on a control chart should always be wider than the upper and lower tolerance limits.
