Chap 7 Training - Industrial & Organizational Psychology

What is the first step in developing an effective training program?

What is the last step in developing an effective training program?

According to Goldstein a needs assessment should focus on all of the following levels EXCEPT:

Trainee characteristics, training design, and the work environment can all affect learning and:

What design factor for the transfer of training teaches employees why something is done well as how it should be done?

____________ is an important concept of learning that allows trainees to determine how well they are learning the material.

What type of training session is relatively short, spread out over time and more effective in the long term

What sequencing of training is best used when components do not need to be taught separately?

In this training method, specialized equipment or materials are used to portray a task situation

If an employee who just started as a restaurant cook was learning by cooking the food, this would clearly be an example of which type of training?

You are training truck drivers and want to incorporate identical elements into your training. Which method would you use?

_____________ is most likely for higher level positions when the incumbent has significant performance deficiencies and the cost of finding a replacement is high.

What is the final type of criterion in a training program that deals with whether the training had its intended effects?

What type of criteria would measure the skills and knowledge learning in training?

Which design assesses trainees before and after training?

Which of the following is NOT a design factor listed in the textbook to enhance transfer of training?

What is a group design that compares trainees with a group of employees who have not received training

What is a formal training program used for jobs that take years to fully train an employee?

_________________ refers to how much the trainees liked the training and how much they believed they got out of it.

What are standards used for comparison that allows you to determine if training has been effective?

What is the structure of a study?

What criteria is concerned with what people are able to do at the end of training?

What criteria is concerned with what the person's performance is on the job?

What is the criteria that refers to what a person learned in training, which is frequently done in college exams?

The development of a new training program should always include a ______________ component.

_______________ criteria concern the trainee's behavior on the job that might have been due to training.

________________ criteria deals with whether the training had its intended effect. This is the bottom line for effectiveness of a training program.

What is it called when trainees watch someone perform a task and then reenact what they have seen?

A ____________________ is a type of simulation in which the trainee pretends to be doing a tak

When multiple methods are combined, ___________________ can be produced.

_____________ is a special kind of work relationship between two employees in which the more experienced one offers career guidance, counseling, and emotional support and serves as a role model, to the less experienced one.

_______________ is concerned with the person's performance on the job than in the training setting.

_________________ means that the responses in the training situation are identical to those in the job situation.

______________ refers to giving the trainee practice beyond what is necessary to reach a criterion for success in training.

_________________ means that trainees can perform tasks smoothly without having to mentally monitor or pay attention to how they are performing.

_____________ training refers to breaking a task into components that are learned one at a time. _______________ training occurs when the same entire task is taught at one time rather than breaking it into individual components.

A training session that is long in duration and takes place over a relatively short period of time is called?

What is a training session called that is relatively short and spread out overtime?

______________ is the use of electronic tools to provide training

______________ instruction divides the material to be covered into a series of individual chunks or frames. It's a form of auto instruction.

A(n) ____________________ is conducted to determine which employees need training and what the content of their training should be.

A _______________ needs assessment is concerned with the nature of the tasks involved in each job.

______________ resources are wasted if a needs assessment is not done.

Most organizational training is conducted with the expectation that employees will apply what they have learned on the job. This is called __________________.

The __________________ level is concerned with the objectives of the organization and how they are addressed by the performance of employees

This level is concerned with how well job applicants or present employees are able to do job tasks.

Without some form of _______________, it is doubtful that learning can occur