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What is OEP?
Is OEP the same as OEP-New?
When does the plan become effective when using OEP?
A member states that they are not happy with their Medicare Advantage plan, but they didn't enroll in their plan during AEP. Can you still use OEP to switch the member?
An MAPD member calls during OEP. You help them switch to a five-star MAPD. Should you use the OEP SEP code or the five-star?
Is OEP-I the same as OEP?
What SEP code should you use when switching someone from an MAPD to a PDP (Original Medicare)?
An MAPD-enrolled member calls in & says they're just shopping around for AEP because they don't think they can change this time of year anyway. Are you allowed to open by telling them about OEP?
A member wants to return to Original Medicare during OEP. Does this give the member guaranteed issue into a supplement plan?
A member with LIS calls in during OEP; they are unhappy with their current plan due to the lack of benefit their PDP has. Which SEP should you use, OEP or Continuing LIS?
A member is moving on March 30th, & is calling you to make the switch. Should you select OEP or MOVE on the application?
A beneficiary calls in on March 1st to shop around & they say they're unhappy with their Advantage plan! What election period should you use?
A member calls in looking to change their plan during OEP. They have Medicaid but no LIS, & are on a standalone drug plan. Can you help them enroll into another plan?
A beneficiary calls during OEP. He has a supplement, & is looking to enroll into another supplement. Are you able to help him?
