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A+ Mini Test

Frage 1 von 30

1

Which of the following is the definition of an ST fiber connector?

Wähle eine der folgenden:

  • Synthetic Tip

  • Standard Tip

  • Steel Tip

  • Straight Tip

Erklärung

Frage 2 von 30

1

Customer satisfaction is best achieved by:

Wähle eine der folgenden:

  • never minimizing the customer’s problems.

  • being defensive.

  • talking to coworkers while interacting with customers.

  • being judgmental.

Erklärung

Frage 3 von 30

1

SCSI hard drives can spin at a maximum speed of:

Wähle eine der folgenden:

  • 5,400 rpm.

  • 7,200 rpm.

  • 10,000 rpm.

  • 15,000 rpm.

Erklärung

Frage 4 von 30

1

Which of the following video connectors can display the HIGHEST resolution?

Wähle eine der folgenden:

  • Composite

  • HDMI

  • VGA

  • S-video

Erklärung

Frage 5 von 30

1

While attempting to resolve an issue, a customer talks to the technician about a recent activity that has no relevance on the repair. Which of the following is the MOST appropriate response?

Wähle eine der folgenden:

  • Ask the customer for a timetable about recent activities.

  • Let the costumer complete their statement and then continue resolving the issue.

  • Document the customer’s statement and continue resolving the issue.

  • State that the activity is not relevant to the repair and continue resolving the issue.

Erklärung

Frage 6 von 30

1

Which of the following is MOST likely used at a large company? (Select TWO).

Wähle eine oder mehr der folgenden:

  • Windows 7 Home Premium

  • Windows 7 Professional

  • Windows XP Professional

  • Windows 7 Starter

  • Windows Vista Home Premium

Erklärung

Frage 7 von 30

1

Hubs, switches, routers, VoIP phones and NIC cards all have which of the following out of the box?

Wähle eine oder mehr der folgenden:

  • PS/2 port

  • IP addresses

  • HDMI

  • MAC addresses

Erklärung

Frage 8 von 30

1

Which of the following is a best practice when applying thermal paste?

Wähle eine oder mehr der folgenden:

  • Follow the CPU manufacture’s guidelines and apply the correct amount of thermal paste.

  • The more thermal paste applied, the better.

  • Use as much as desired, as long as it is the most popular thermal paste.

  • The less thermal paste applied, the better.

Erklärung

Frage 9 von 30

1

Which of the following is an example of an APIPA address?

Wähle eine oder mehr der folgenden:

  • 10.20.30.40

  • 169.254.43.40

  • 172.30.22.159

  • 192.168.23.110

Erklärung

Frage 10 von 30

1

A supervisor has asked a technician to configure some Windows 7 PCs with some pre-established shared printers. The printers are all accessed via a wireless network. Where would a technician go in Windows 7 to add these printers?

Wähle eine oder mehr der folgenden:

  • %SystemDir%\Resources

  • Enter the paths to the printers in the Registry.

  • Start >Devices and Printers >Add a printer

  • Start >Devices and Printers >Add a Device

Erklärung

Frage 11 von 30

1

A technician is deploying Windows 7 in a company. The supervisor wants to ensure that greatest flexibility is provided for the employees when printing. Which of the following lists defines all of the supported Windows 7 interfaces?

Wähle eine oder mehr der folgenden:

  • USB, Network, LPT, and Wireless

  • USB, IR, Bluetooth, and Network

  • IR, LPT, and USB

  • IR, LPT, Network, USB, and Wireless

Erklärung

Frage 12 von 30

1

A custom configured PC with surround sound audio, HDMI output, and a compact form factor would be MOST suited to which of the following applications?

Wähle eine oder mehr der folgenden:

  • Thick Client

  • Gaming PC

  • Audio / Video Editing Workstation

  • Home Theater PC

Erklärung

Frage 13 von 30

1

Which of the following network types would be MOST likely used on a high school campus?

Wähle eine oder mehr der folgenden:

  • MAN

  • LAN

  • PAN

  • WAN

Erklärung

Frage 14 von 30

1

A laptop docking station does which of the following?

Wähle eine oder mehr der folgenden:

  • Allows the user to synchronize mobile devices without additional hardware

  • Allows the user to connect one device to a monitor, network drop, and USB printer

  • Allows the user to connect wireless devices more efficiently

  • Allows the user to protect sensitive data more effectively

Erklärung

Frage 15 von 30

1

Which of the following wireless encryption technologies is the WEAKEST?

Wähle eine oder mehr der folgenden:

  • WPA2

  • WEP

  • WPA

  • TKIP

Erklärung

Frage 16 von 30

1

Which of the following does PXE use?

Wähle eine oder mehr der folgenden:

  • USB

  • DVD-ROM

  • CD-ROM

  • NIC

Erklärung

Frage 17 von 30

1

Which of the following application stores are compatible with iOS?

Wähle eine oder mehr der folgenden:

  • Android Market

  • Windows Marketplace

  • App Store

  • Amazon Appstore

Erklärung

Frage 18 von 30

1

A company would like to increase the security on their company’s smart phones. Which of the following should be configured to ensure information stored on a smart phone can be removed if it is lost or stolen?

Wähle eine oder mehr der folgenden:

  • Username and passwords

  • Remote wipe

  • Strong password complexity

  • Failed login attempts restrictions

Erklärung

Frage 19 von 30

1

Which of the following disk defragmentation command line options is used to perform operation on ALL volumes in Windows OS?

Wähle eine oder mehr der folgenden:

  • /A

  • /C

  • /H

  • /E

Erklärung

Frage 20 von 30

1

A technician just finished removing spyware from a computer and now they are not able to connect to any websites. Which of the following is the MOST likely cause?

Wähle eine oder mehr der folgenden:

  • Automatic configuration

  • Network card driver is damaged

  • Proxy settings

  • The Internet is not functioning

Erklärung

Frage 21 von 30

1

Which of the following network devices allows for full-duplex communication?

Wähle eine oder mehr der folgenden:

  • Hub

  • Bridge

  • Switch

  • Firewall

Erklärung

Frage 22 von 30

1

A customer reports that their computer crashes during usage. Which of the following is a common acronym used to describe this condition?

Wähle eine oder mehr der folgenden:

  • RAID

  • VPN

  • BSOD

  • LAN

Erklärung

Frage 23 von 30

1

Software threats to a computer are commonly referred to as:

Wähle eine oder mehr der folgenden:

  • device drivers.

  • malware.

  • biometrics.

  • SOHO.

Erklärung

Frage 24 von 30

1

Which of the following user accounts has the LEAST access privileges?

Wähle eine oder mehr der folgenden:

  • Standard

  • Guest

  • Administrator

  • Power

Erklärung

Frage 25 von 30

1

A user wishes to secure their tablet from unauthorized access. The BEST option is to:?

Wähle eine oder mehr der folgenden:

  • enable RFID authentication.

  • establish a remote wipe policy.

  • setup a strong passcode.

  • establish strong email passwords.

Erklärung

Frage 26 von 30

1

Which of the following is MOST likely an advantage that a tablet has over a laptop PC??

Wähle eine oder mehr der folgenden:

  • A tablet is easily upgraded.

  • A tablet is lightweight.

  • A tablet has a larger screen.

  • A tablet can natively run most software.

Erklärung

Frage 27 von 30

1

Question 12 Which of the following is a common type of biometric authentication on a laptop? (Select TWO).?

Wähle eine oder mehr der folgenden:

  • Facial recognition

  • Blood sample

  • Retinal

  • Voice recognition

  • Fingerprint

Erklärung

Frage 28 von 30

1

A user calls about their workstation not powering on in the morning. According to the troubleshooting theory, which of the following steps should the technician perform NEXT??

Wähle eine der folgenden:

  • Document the resolution to problem.

  • Purchase the appropriate replacement part.

  • Verify that the workstation is able to boot up.

  • Ask the user about any previous changes.

Erklärung

Frage 29 von 30

1

A customer wants games from their child’s Windows XP computer removed. Which of the following is the BEST way to accomplish this task?

Wähle eine der folgenden:

  • Control Panel > Game Controller > Select controller > click Remove

  • Control Panel > Administrative Tools > Computer Management

  • Control Panel > Add/Remove programs > Add/Remove Windows Components > select Accessories and Utilities > uncheck Games

  • Programs menu > Right click Games > select Properties > select the Hidden check box

Erklärung

Frage 30 von 30

1

Which of the following should be performed regularly in order to help restore a computer’s data after a hard drive failure??

Wähle eine der folgenden:

  • Windows Memory Diagnostics

  • Factory Restore

  • System Restore

  • Scheduled Backups

Erklärung

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