When planning the communication activities for business analysis, you will be planning for interactions with stakeholders. There are needs and constraints of the stakeholders to keep in mind. Which of the following is not one of these considerations?
Physical location/time zone of the stakeholders
The authority level of the stakeholder
Organizational dictated communication events
What types of requirements will be elicited from whom and how best to elicit these
__________ is the formal approval of a set of requirements by a sponsor or other decision maker.
Requirements Management
Requirements Signoff
Requirements Validation
Requirements Verification
What type of rules defines rules an organization chooses to enforce as a matter of policy? These guide the actions of people working within the business.
Structural Rules
Action Enablers
Operative Rules
Fact Rules
A __________ is an informal solicitation of proposals from vendors.
Request for Quote (RFQ)
Request for Proposal (RFP)
Request for Information (RFI)
Statement of Work
The business case articulates the projected cost/benefit and risk assessment, but most importantly defines:
Timeline for implementation of the solution
How the cost/benefit will be measured
Defines the Project Charter
Method of ROI
Which type of methodology approach is less impacted by the risk of late identification of stakeholders? Late stakeholder identification may result in requirement revision, project plan revision, increased costs and customer dissatisfaction.
Change-driven Methodology Approach
Plan-driven Methodology Approach
Waterfall Methodology
No methodology will provide protection against the risk of late stakeholder identification
There are many approaches that organizations can use as a basis for prioritizing requirements. Which of the following will prioritize requirements based on demands posed by forces outside the project's stakeholder desires?
Likelihood of Success
Business or Technical Risk
Regulatory or Policy Compliance
Business Value
Which Knowledge Area describes how business analysts manage conflicts, issues, changes, how the requirements are communicated to stakeholders, and how requirements are used by business analysts in the future?
Business Analysis Planning and Monitoring
Solution Assessment and Validation
Requirements Analysis
Requirements Management and Communication
A(n) __________ prototype is continuously modified and updated in response to feedback from users.
Horizontal
Vertical
Evolutionary
Throw-away
What does the acronym SMART represent in relation to converting business goals into descriptive objectives?
Specific, Measurable, Accountable, Realistic, Time-framed
Specific, Measurable, Agreed-upon, Relevant, Traced
Smart, Measurable, Achievable, Relevant, Time-bounded
Specific, Measurable, Achievable, Relevant, Time-bounded
In assessing solution options, the business analyst is reviewing options for the solution that will best meet the stakeholder and solution requirements, however there is another consideration. What is that other consideration?
There are no other considerations; else the business analyst will be wowed by the bells and whistles that provide no business value
Focus not only on the release scope but also the product vision
Identification of potential capabilities
Determine the option that is the most cost effective
The output of Conduct Elicitation Activity task is:
Appropriate documentation based on technique and stakeholder--Elicitation Results
Issue Listing
Metrics
Traceability
Which of the following stakeholders will approve the business case and authorize funding?
Sponsor
Domain SME
Implementation SME
Project Manager
Which Knowledge Area involves the task of securing approval of requirements?
Elicitation
You are embarking on a large initiative in which the plan is to follow a change-driven methodology approach. How do you approach planning of the business analysis activities?
Create a high-level plan for the long term and detailed plans to address near-term activities with expectations that this high-level plan will be revisited as priorities change
Create a plan that will elaborate all the detailed requirements for the initiative up-front, and then support the development staff in prioritization for implementation
Ask the PM for the Project Plan of the business analysis activities
Focus on the near-term activities created detailed plans incrementally
What does the square represent in the diagram below?
Entity
Data Store
Data Process
Data Flow
Which Knowledge Area describes how business analysts assess proposed solutions to determine which solution best fits the business needs, identifies, gaps, determines workarounds or changes to solution, assess attainment of original need?
Enterprise Analysis
You, as a business analyst, find that some of the terminologies that you hear discussed in various interviews seem to have different meanings across the areas of the organization. As you analyze the information from these elicitation sessions, what technique would be the best to use of the following choices?
Metadata Definition
Glossary or Data Dictionary
Business Rules Analysis
Document Analysis
A coverage matrix is a table or spreadsheet used to manage tracing. When is this technique typically used?
Used when the initiative needs to trace large numbers of requirements
Used to identify missing requirements or requirements resulting from gold-plating
Used when there are relatively few requirements or when tracing is limited to high-level requirements
Used to track completion of business analysis activities
When embarking on a project, the Business Analyst should expect that an established means of managing the requirements is needed for which of the following reasons:
Eliciting, analyzing, and documenting the requirements
Baseline process, change management, traceability procedures, storing data about the requirements to aid in the management of the requirements
Providing training upon implementation, knowledge transfer and conducting lessons learned sessions
Establishing the repository, guard against ambiguous requirements, and negotiation of departmental conflicts
This diagram depicts:
Organizational Hierarchy
Organization Structure
Process Hierarchy
Functional Decomposition
Interface Analysis could lead to further analysis and the utilization of additional elicitation techniques. Which of the following are appropriate for eliciting additional information when a user interface is involved?
Prototype
Interview
Interface Analysis does not require further elicitation
When key stakeholders are widely dispersed, the project instantly becomes more complex. The BA should factor into his planning of business analysis activities which of the following for dispersed stakeholders?
Distance, Time Zones, Cultural and Language differences
Affect on planning, solution development, testing, and implementation
Collaborative technology availability
Distance, cultural differences, affect on project activities, and availability of collaborative technology
As the business analyst performs requirements analysis, he/she typically develops models (domain model) for all of the following purposes except:
Validation of scope with business and technical stakeholders
Analyzing the current state of the organization
Develop the business analysis plan
Identify opportunities for improvement
A __________ is a point-in-time view of requirements that have been reviewed and agreed upon to serve as a basis for further development.
Baseline
Requirements Package
Business Case
Requirements Document
Which of the following is a common reason for using third party vendors and conducting Vendor Assessments?
Third party vendors can provide knowledge and expertise not available within the organization
Obtain new innovative products
Relationships are easy to maintain with third party vendors
The analysis of multiple third party vendors keeps business analysts busy
In which of the following situations would you not choose document analysis as an elicitation technique?
SMEs for the existing solution are no longer with the organization
No SME availability
Aids in building questions that can be directed to the appropriate stakeholders
Completely new product or offering in the market place
In reference to the Diagram below, what is representative of the circle?
Chance or Uncertain Event
Decision
Terminator
Event
If a solution is consistently producing unacceptable outputs, what technique would be most appropriate to employ?
Sequence Diagram
Risk Analysis
Root Cause Analysis
Problem Tracking
As a business analyst working on the implementation of a customer relationship management module for global insurance company, you find that a group of stakeholders located at the corporate headquarters are expressing business needs without regard to the impact on regional employees. The regional employees have not been actively involved or identified as key stakeholders, but you know they will be negatively impacted. Which behavioral characteristic will lead you to escalate this issue to ensure fair treatment for regional employees?
Trustworthiness
Ethics
Leadership and Influencing
Teamwork
Which skill demonstrates an effective understanding for people, processes, and technology and how these interact within the organization through relationship and patterns to create a whole system?
Organizational Knowledge
Systems Thinking
Industry Knowledge
Creative Thinking
Which of the following is a disadvantage of written communication?
Provides a record to be used after creation
Provides a format in which large amounts of data can be collected
Dependent on authors' command of vocabulary and understanding of what communication will be readily understood
Can be constructed in different contexts and to meet the needs of different audiences
What is a target or metric that a person or organization seeks to meet in order to progress towards a goal?
Monitor
Objective
Benchmark
Which of the following would provide a graphic of the stakeholder categorization?
Use Case Diagram and Activity Diagram
Process Modeling and User Personas
Stakeholder List, Roles and Responsibilities and RACI Matrix
Stakeholder Matrix and Stakeholder Onion Diagram
When a business analyst is preparing to educate an implementation SME about the business context in which the solution will be implemented, the business analyst chooses to use some visual guides and models. What type of learner is the business analyst assuming the implementation SME is?
Auditory learner
Kinesthetic learner
Visual learner
There is no consideration for learning styles as all individuals find visuals appropriate.
In order to successfully Manage Solution Scope and Requirements, which of the following inputs are required?
Plan, Boundaries, Stakeholder Involvement, and Requirements
Solution Requirements, Scope, Plan
User Approval, Baseline Procedure, Formal Sign-off Meeting
Problem Tracking, Risk Assessment, Requirement Tracing
Working in the United States, your project was originally slated for in-house development utilizing Agile methodology with a collocated team to include all key stakeholders. A change in direction has been made to outsource the development to India. You must instantly re-plan the requirement deliverable content. What approach do you recommend?
Detailed documentation and acceptance criteria with frequent review sessions (vehicle TBD)
Continue the approach currently planned utilizing collaborative tools and changing the work schedule(s)
Move a key US based group to India for the duration of the project and plan for final approval session close to implementation of the project
Move to a Plan-Driven Approach, in particular the Waterfall Methodology.
Which of the following Data Modeling diagrams is preferred if object-oriented development is being used on a project?
Entity Relationship Model
Class Model
Activity Diagram with Swimlanes
Use Case Diagram
The tasks within all the Knowledge Areas are likely to be performed by:
Proceeding in the following order Enterprise Analysis, Requirements Analysis, and Solution Assessment and Validation with the other Knowledge Area tasks occurring throughout the lifecycle
Following the BABOK as it defines the Knowledge Area tasks in the order in which they are to be performed
Performing all the tasks simultaneously
In rapid succession, iteratively and simultaneously as long as required inputs are available
A business analyst may generate new business needs through which of the following?
Identification of organization's strategic plans and goals
Problems with the current process, function or system
Project requests
Analysis approaches (top down or bottom up), additional functionality or information requested by middle management, and customer demand/market pressures
In assessing an organization's readiness, what input does the business analyst rely on to provide the current state of the organization to include the org structure, processes, systems, information, application, security structure, etc?
Designed Solution
Enterprise Architecture
Stakeholder Concerns
Solution Scope
Which of the following is a component of the solution scope?
Solution component capabilities
Allocation of capabilities supported by releases or iterations
Enabling capabilities required to meet the business need
The scope of analysis which provides the context in which the solution is implemented
Which plan will serve as input to Communicate Requirements task?
Business Analysis Management Plan
Requirements Management Plan
Business Analysis Communication Plan
Project Plan
Which stakeholder would be concerned with the business analysis plan to determine the level of commitment that will be required of them?
Tester
Which of the following is not a technique utilized to complete the Verify Requirements task?
Requirements Workshop
Structured Walkthrough
Acceptance and Evaluation Criteria Definition
The purpose of __________ is to generate new ideas that can produce some themes for further analysis.
Focus Groups
Interviews
Brainstorming
Workshops
Which of the following is the output of Validation Solution utilized by Evaluate Solution Performance Task?
Mitigating Actions
Identified Defects
Solution Validation Assessment
Requirements [Allocated]
Which Prepare Requirements Package input best describes the stakeholder groups and their communication needs?
Organizational Process Assets
Requirements
Requirement Structure
Three elements are involved in utilizing the Problem Tracking technique. What are these three?
Description of the Problem, Action Needed to Resolve and Completion Date of the Action
Creating the Problem Record, Managing the Problem, and Capturing Metrics
Utilize: Root Cause Analysis technique; Metrics and key performance indicators; Structure Walkthrough
Communicate the problem across the team, keep a record, and resolve problem
As a business analyst, what are the considerations for constructing the business analysis communication plan?
The Organizational Process Assets will guide your communication plan
Time and resource constraints
What will you communicate, to whom, how will you deliver the communication (appropriate delivery method), and when will these communications occur
Simply the needs of the stakeholders
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