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Quiz am Basic Security Guard Course, erstellt von MGChute am 13/08/2015.

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Basic Security Guard Course

Frage 1 von 86

1

Which of the following would NOT be a code of conduct violation.

Wähle eine der folgenden:

  • Failing to comply with all Municipal and Federal statutes.

  • Using profane, abusive and insulting language.

  • Being rude to a member of the public.

  • Attending work with a wrinkled shirt.

Erklärung

Frage 2 von 86

1

A Security Guard can also be referred to as a Security Officer.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 3 von 86

1

Anyone can file a complaint against a Security Guard.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 4 von 86

1

Under the Private Security and Investigative Services Act a Security license is valid for...

Wähle eine der folgenden:

  • 1 year

  • 2 years

  • 5 years

  • No expiry date

Erklärung

Frage 5 von 86

1

Under the Private Security and Investigative Services Act which of the following would NOT make a person eligible in obtaining a Security Guard license.

Wähle eine der folgenden:

  • Having a previous Criminal Record for Assault with a weapon under the Criminal Code of Canada.

  • Having more than three speeding offenses within one year under the Highway Traffic Act.

  • Being 18 years of age.

  • Legally being allowed to work in Canada.

Erklärung

Frage 6 von 86

1

Which of the following professions would NOT be exempt under the Private Security and Investigative Services Act?

Wähle eine der folgenden:

  • Lawyers

  • Locksmiths

  • Bodyguards

  • Armored Car Services

Erklärung

Frage 7 von 86

1

What does P.S.I.S.A. stand for?

Wähle eine der folgenden:

  • Professional Security and Investigative Services Act

  • Personal Security and Investigative Services Act

  • Private Security and Investigative Services Act

  • None of the above

Erklärung

Frage 8 von 86

1

As a Security Guard while patrolling a property you notice a black wallet in the snow. You decide to check the wallet for I.D. and find none. You notice a $20 bill locked away in a hidden compartment. You decide to take the money and buy coffee for the staff because it was obvious you would never find the owner. What could be a possible result?

Wähle eine der folgenden:

  • Getting fired.

  • Getting charged with a Code of Conduct violation under the Private Security and Investigative Services Act.

  • Charged with a criminal offense.

  • All of the above.

Erklärung

Frage 9 von 86

1

Which of the following statements are true?

Wähle eine der folgenden:

  • As Security Guard having a Security license is a privilege.

  • As a Security Guard having a Security license is a right as long as you are over the age of 18.

  • Unlike the police, a Security Guard's conduct is not that important as long as no laws are being broken.

  • None of the above.

Erklärung

Frage 10 von 86

1

Which of the following statements is true when solving problems?

Wähle eine der folgenden:

  • Identify the problem, find any solution that is available, take action using that solution.

  • You should not be looking for problems unless they are obvious.

  • Identify the problem, find possible solutions, take action using the best solution, evaluate all possible solutions.

  • Sometimes if you ignore a minor problem it will work itself out.

Erklärung

Frage 11 von 86

1

Which of the following is NOT an important quality for a Security Guard?

Wähle eine der folgenden:

  • Having good communication skills.

  • Being sensitive to the needs of other cultures.

  • The ability to problem solve.

  • Being able to run long distances.

Erklärung

Frage 12 von 86

1

Which of the following would be a duty you would perform while working as a Loss Prevention Specialist?

Wähle eine der folgenden:

  • Wearing a uniform and patrolling a shopping mall.

  • Conducting a mobile surveillance in a residential neighborhood.

  • Conducting background investigations into the newly hired staff.

  • An undercover Security Guard working in retail stores who detects theft and fraud.

Erklärung

Frage 13 von 86

1

Which of the following is a FALSE statement?

Wähle eine der folgenden:

  • A Security Guard's job can be physically demanding.

  • When working as a Security Guard it is important to keep in good physical shape.

  • You are required to meet a minimum standard of physical fitness before being granted a Security License.

  • As a Security Guard you may be required to take tasks that are physically demanding.

Erklärung

Frage 14 von 86

1

Ontario law defines a Security Guard as a person who...

Wähle eine der folgenden:

  • Works for money to guard or patrol to protect people and property.

  • Works for money as an arm of law enforcement.

  • Works for money to observe and report to police any criminal activity.

  • Works for money to protect members of the public.

Erklärung

Frage 15 von 86

1

When dealing with unknown individuals, a Security Guard has little or no knowledge of the person's history. What dangers could a Security Guard face when dealing with an unknown individual?

Wähle eine der folgenden:

  • The individual could have a weapon.

  • The individual could have a contagious disease.

  • The individual could have a violent past.

  • All of the above.

Erklärung

Frage 16 von 86

1

Which of the following jobs could you NOT perform as a licensed Security Guard?

Wähle eine der folgenden:

  • Loss Prevention Specialist

  • Mobile Security patrol

  • Bouncer

  • Bailiff

Erklärung

Frage 17 von 86

1

A Security Guard must be knowledgeable of the eight basic elements of a site safety program, Which of the following would NOT be included as one of the eight basic elements?

Wähle eine der folgenden:

  • Company safety policy.

  • Door opening procedure policy.

  • Safety training.

  • Safety rules.

Erklärung

Frage 18 von 86

1

When working as a Security Guard you may find yourself in an unavoidable confrontation. In this situation a Security Guard should...

Wähle eine der folgenden:

  • Consider their own safety first.

  • Consider the safety of the individual they are dealing with.

  • First assess the situation to see if any laws are being broken.

  • None of the above.

Erklärung

Frage 19 von 86

1

The best way for you to get a crowd under control is to...

Wähle eine der folgenden:

  • Become friendly with the main trouble makers.

  • Agree with their cause so they trust you.

  • Let them know that this is just a part time job for you and as far as you're concerned if trouble starts you won't get involved.

  • Avoid any conversation with anyone.

Erklärung

Frage 20 von 86

1

A crowd that is exhibiting sympathy for or against authority or for a political cause is called...

Wähle eine der folgenden:

  • A riot.

  • A demonstration.

  • A rave.

  • None of the above.

Erklärung

Frage 21 von 86

1

Which of the following would be a likely place for a crowd to get out of control?

Wähle eine der folgenden:

  • A hockey game.

  • A rock concert.

  • A protest rally.

  • All of the above.

Erklärung

Frage 22 von 86

1

Are Security Guards or Private Investigators allowed to locate persons who are in the Witness Protection Program?

Wähle eine der folgenden:

  • Yes

  • No

Erklärung

Frage 23 von 86

1

Security Guards are only allowed to enforce the Highway Traffic Act on Private Property only.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 24 von 86

1

The purpose of surveillance is to...

Wähle eine der folgenden:

  • Gather evidence.

  • Observe an individual's actions.

  • For the purpose of identifying associates.

  • All of the above.

Erklärung

Frage 25 von 86

1

The best way to deal with a crowd is to...

Wähle eine der folgenden:

  • Approach the quietest member of the crowd and discuss your concerns.

  • Arrest the most vocal person in the crowd to remove them.

  • Threaten the crowd with use of force if they do not retreat.

  • Approach the most vocal member of the crowd and discuss your concerns.

Erklärung

Frage 26 von 86

1

A visitor log would be used for which of the following?

Wähle eine der folgenden:

  • Recording visitor entries and exits on the property.

  • To record information passed on from a previous shift.

  • To keep track of patterns of entry on the property to determine suspicious activity.

  • All of the above.

Erklärung

Frage 27 von 86

1

When dealing with crowd you should never engage in an argument with anyone unless they start making unnecessary and rude comments towards you.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 28 von 86

1

What is a possible consequence when conducting surveillance in a residential area during daylight hours?

Wähle eine der folgenden:

  • Police being called.

  • The "target" you are watching notices you.

  • Residents in the area approach you.

  • All of the above.

Erklärung

Frage 29 von 86

1

As a Security Guard it is OK to leave spaces in your duty notebook in case you need to add something later.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 30 von 86

1

When starting your shift as a Security Guard which of the following is NOT something you would enter in your duty notebook before going out on patrol?

Wähle eine der folgenden:

  • The start and end time of your shift.

  • Date

  • Weather conditions.

  • Road conditions.

  • What your partner is wearing.

Erklärung

Frage 31 von 86

1

Which of the following is NOT a true statement?

Wähle eine der folgenden:

  • A good report has clarity of thought.

  • A good report is complete and self-explanatory.

  • A good report can be based on opinion.

  • A good report is accurate.

Erklärung

Frage 32 von 86

1

As a Security Guard the purpose of your notebook is to...

Wähle eine der folgenden:

  • Keep personal information you do not want others to know about.

  • Maintain an accurate daily record of events while on shift.

  • Keep intel on suspects you come in contact with.

  • The law requires you to carry a notebook at all times.

Erklärung

Frage 33 von 86

1

Best practices dictate that you write your notebook and reports with...

Wähle eine der folgenden:

  • Pencil

  • Blue pen

  • Black pen

  • Red pen

Erklärung

Frage 34 von 86

1

If a Security Guard keeps accurate and concise notes this will show...

Wähle eine der folgenden:

  • That the Security Guard is ready to be promoted.

  • That the Security Guard is professional.

  • That the Security Guard has taken a notebook-taking course.

  • That the Security Guard is in the wrong profession.

Erklärung

Frage 35 von 86

1

If you make a mistake in your notebook you should...

Wähle eine der folgenden:

  • Throw it away.

  • Draw a line through the mistake and initial it.

  • Scribble it out with a red pen.

  • None of the above.

Erklärung

Frage 36 von 86

1

It is OK to remove a page from your duty notebook providing it has nothing to do with the case before the court.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 37 von 86

1

Which of the following statements below is FALSE. Once Occupational Health and Safety authorities have been notified of unsafe work they are obligated to ensure no other worker assigned to perform the work unless...

Wähle eine der folgenden:

  • The supervisor is satisfied in his mind that the work is safe to continue.

  • The worker assigned is not exposed to imminent danger.

  • There is a procedure in place to refuse work.

  • The imminent danger has been eliminated.

Erklärung

Frage 38 von 86

1

Which of the following would be examples of hazards in the workplace?

Wähle eine der folgenden:

  • Poor lighting in offices.

  • Cold weather for workers working outside.

  • Equipment stored in an active hallway.

  • All of the above.

Erklärung

Frage 39 von 86

1

MSDS stands for Material Safety Data Sheets.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 40 von 86

1

WHMIS Class "A" includes...

Wähle eine der folgenden:

  • Poisonous and infectious material.

  • Oxidizing material.

  • Flammable and combustible liquids.

  • Compressible gas.

Erklärung

Frage 41 von 86

1

WHMIS Class "C" includes...

Wähle eine der folgenden:

  • Poisonous and infectious materials.

  • Flammable and combustible liquids.

  • Compressible gas.

  • Oxidizing material.

Erklärung

Frage 42 von 86

1

WHMIS Class "F" includes...

Wähle eine der folgenden:

  • Poisonous and infectious material.

  • Oxidizing material.

  • Flammable and combustible liquids.

  • Dangerously reactive material.

Erklärung

Frage 43 von 86

1

WHMIS Class "E" includes...

Wähle eine der folgenden:

  • Poisonous and infectious material.

  • Corrosive material.

  • Compressible gas.

  • Oxidizing material.

Erklärung

Frage 44 von 86

1

Workers in Ontario can NOT refuse work which they believe places them in imminent danger, they must first tell a supervisor.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 45 von 86

1

What does the acronym (WHMIS) stand for?

Wähle eine der folgenden:

  • Workplace Hazardous Materials International System

  • Workplace Hazardous Materials Information System

  • Workplace Hazardous Metals Information System

  • Workplace Hazardous Materials Information Services

Erklärung

Frage 46 von 86

1

After receiving a supervisor's report about unsafe work- a worker who still believes the work is unsafe can file a complaint with...

Wähle eine der folgenden:

  • The Dangerous Workplace Board.

  • The local Police Agency.

  • Workers Compensation Board.

  • Workplace Health and Safety.

Erklärung

Frage 47 von 86

1

When on your patrols in an office building as a Security Guard, if you were to notice smoke you should FIRST...

Wähle eine der folgenden:

  • Call the fire department.

  • Pull the closest fire alarm.

  • First determine the origin of the smoke before contacting anyone.

  • Start evacuation procedures.

Erklärung

Frage 48 von 86

1

A Type "B" Fire Extinguisher is used for...

Wähle eine der folgenden:

  • Paper and wood.

  • Flammable liquids such as gas, oil and paint.

  • Electrical fires.

  • None of the above.

Erklärung

Frage 49 von 86

1

It is not necessary for a Security Guard to know emergency procedures as long as he has access to the Emergency Management Plan.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 50 von 86

1

A Type "C" fire extinguisher is used for...

Wähle eine der folgenden:

  • Paper and wood.

  • Flammable liquids such as gas, oil and paint.

  • Electrical fires.

  • None of the above.

Erklärung

Frage 51 von 86

1

When using a fire extinguisher you should think P.A.S.S. which is short for...

Wähle eine der folgenden:

  • Pull, Aim, Squeeze, Sweep

  • Pull, Arm, Squeeze, Sweep

  • Push, Arm, Squeeze, Sweep

  • None of the above

Erklärung

Frage 52 von 86

1

A Type "A" fire extinguisher is used for...

Wähle eine der folgenden:

  • Paper and wood.

  • Flammable liquids such as gas, oil and paint.

  • Electrical fires.

  • None of the above.

Erklärung

Frage 53 von 86

1

On your patrols in an office tower as a Security Guard you come across a suspicious package in the hallway. Which of the following should you do?

Wähle eine der folgenden:

  • Call the police immediately from your cell phone.

  • Open the package to see if there is any indication who the owner is.

  • Begin evacuating the office tower.

  • Refer to your emergency management plan and use a land line to call emergency services.

Erklärung

Frage 54 von 86

1

In the Criminal Code of Canada a serious criminal offense is called a...

Wähle eine der folgenden:

  • Provincial offense

  • Indictable offense

  • Summary conviction offense

  • Hybrid offense

Erklärung

Frage 55 von 86

1

The highest court in Canada is called...

Wähle eine der folgenden:

  • Court of Queen's Bench

  • Superior Court of Canada

  • Supreme Court of Canada

  • Ontario Court of Appeal

Erklärung

Frage 56 von 86

1

Laws are divided into two parts. These are public and private laws.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 57 von 86

1

Which of the following courts would criminal offenses NOT be heard in.

Wähle eine der folgenden:

  • Youth Court

  • Provincial Court

  • Superior Court

  • Small Claims Court

Erklärung

Frage 58 von 86

1

Criminal law in Canada is...

Wähle eine der folgenden:

  • Provincial

  • Municipal

  • International

  • Federal

Erklärung

Frage 59 von 86

1

A jury in a civil trial has...

Wähle eine der folgenden:

  • 15 members

  • 6 members

  • 12 members

  • 9 members

Erklärung

Frage 60 von 86

1

In a criminal trial a jury consists of...

Wähle eine der folgenden:

  • 9 members

  • 6 members

  • 7 members

  • 12 members

Erklärung

Frage 61 von 86

1

In the Criminal Code of Canada a minor offense is called an...

Wähle eine der folgenden:

  • Indictable offense

  • Hybrid offense

  • Provincial offense

  • Summary conviction offense

Erklärung

Frage 62 von 86

1

A person or business who sues another person or business is called...

Wähle eine der folgenden:

  • The Plaintiff

  • The Defendant

  • The Victim

  • The Accused

Erklärung

Frage 63 von 86

1

Criminal offenses are divided into two categories. They are:

Wähle eine der folgenden:

  • Indictable, Summary

  • Municipal, Provincial

  • Federal, Provincial

  • None of the above.

Erklärung

Frage 64 von 86

1

Which of the following is NOT a true statement.

Wähle eine der folgenden:

  • PIPEDA applies to organizations and their employees who collect and store personal and sensitive information.

  • PIPEDA requires organizations to establish personal information policies.

  • PIPEDA requires organizations to collect information with consent.

  • PIPEDA monitors business policies involving foreign information.

Erklärung

Frage 65 von 86

1

What does (PIPEDA) stand for?

Wähle eine der folgenden:

  • Personal Information Protection and Electronic Documents Act

  • Protection of Personal Information and Electrical Documents Act

  • Preparation of Information and Electrical Documents Act

  • Personal Protection Information and Electrical Documents Act

Erklärung

Frage 66 von 86

1

Under the Liquor License Act what age can a person legally consume alcoholic beverages in Ontario?

Wähle eine der folgenden:

  • 17 years with parental permission

  • 18 years

  • 19 years

  • 21 years

Erklärung

Frage 67 von 86

1

Any organization can use without permission of the person any information if it is used for an emergency that threatens the life, health, or security of any person.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 68 von 86

1

Under Canadian law, the more serious offenses are classified as:

Wähle eine der folgenden:

  • dual procedure offenses

  • summary conviction offenses

  • indictable offenses

  • felony offenses

Erklärung

Frage 69 von 86

1

PIPEDA is ___________ law.

Wähle eine der folgenden:

  • Provincial

  • International

  • Municipal

  • Federal

Erklärung

Frage 70 von 86

1

Taking the time to explain to people why certain rules are in place, give them directions or answer other questions they may have about matters unrelated to security are examples of...

Wähle eine der folgenden:

  • ...activities that should be avoided because they distract a security guard from his or her job.

  • ...the best way to pass time on a shift when there is nothing happening.

  • ...a security guard's primary responsibility.

  • ...tasks best left to trained customer service representatives.

  • ...ways for a security guard to provide good customer service while carrying out his or her other responsibilities.

Erklärung

Frage 71 von 86

1

A security guard is called to the scene of a couple (not employees) arguing in a common area of a public access building that the guard is tasked to patrol. The couple is yelling and swearing, waving their arms and pointing at each other but no physical contact or verbal threats have occurred. Attempts by other employees and passerby to separate the couple have failed. Your best course of action is:

Wähle eine der folgenden:

  • Immediately contact the police, observe them from a distance but do not intervene as the Public's safety is more important than this disturbance.

  • Stay at a safe distance in an interview stance in order to be seen, use tactical communication skills to attempt to de-escalate the situation, then inform the couple to leave the property if they have no business there.

  • Physically separate the couple, using force if necessary as they are causing a breach of the peace, then physically escort the two off the property.

  • Detain both after separating them, prevent them from leaving until police arrive in the event a Criminal offense has occurred.

Erklärung

Frage 72 von 86

1

Which of the following is a FALSE statement?

Wähle eine der folgenden:

  • Having bias will limit your credibility.

  • Opinions can make you appear judgmental

  • Opinions are an important addition to an incident report

  • Having bias can cause an incident to escalate

Erklärung

Frage 73 von 86

1

The main goal for effective communication is to accurately send your message to another person and that person will clearly understand it.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 74 von 86

1

A closed question usually ends in "yes" or "no".

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 75 von 86

1

Tactical communication is a reasonable option instead of using physical force.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 76 von 86

1

When dealing with an individual from another culture it is best that you take time to understand the person better to avoid escalating the situation.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 77 von 86

1

A person applying for an apartment who is turned down because of his perceived cultural habit would be protected under the Human Rights Code.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 78 von 86

1

Which of the following would NOT be considered harassment under the definition.

Wähle eine der folgenden:

  • Calling an old girl friend and hanging up.

  • Making rude comments to an employee when you know it makes them feel uncomfortable.

  • Making sexually suggestive remarks to a fellow worker.

  • Having a conversation with a fellow worker over lunch/

Erklärung

Frage 79 von 86

1

The Human Rights Code is...

Wähle eine der folgenden:

  • Provincial law

  • Federal law

  • Municipal law

  • International law

Erklärung

Frage 80 von 86

1

Which of the following statements would be a good example of stereotyping?

Wähle eine der folgenden:

  • All lemons are yellow.

  • People that speed could possibly cause an accident.

  • Most new immigrants to Canada speak very little English.

  • None of the above.

Erklärung

Frage 81 von 86

1

The Human Rights Code is administered by...

Wähle eine der folgenden:

  • the Human Rights Tribunal

  • the Human Rights Commission

  • the National Association of Human Rights

  • No one administers the Human Rights Code.

Erklärung

Frage 82 von 86

1

Section 494(1) of the Criminal Code allows anyone to make an arrest found committing...

Wähle eine der folgenden:

  • a summary conviction offense

  • a provincial offense

  • an indictable offense

  • None of the above.

Erklärung

Frage 83 von 86

1

Section 494 (3) of the Criminal Code requires anyone, other than a peace office making a lawful arrest without warrant, to forthwith deliver that person to a peace officer.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 84 von 86

1

A property owner, occupier or an agent of a property owner or occupier may arrest any person whom he finds committing a criminal offense.

Wähle eine der folgenden:

  • True

  • False

Erklärung

Frage 85 von 86

1

Which of the following may be considered excessive use of force?

Wähle eine der folgenden:

  • Handcuffing an individual after making a lawful arrest.

  • Placing an individual in a wrist lock after making a lawful arrest and the individual is resisting.

  • A man is refusing to drop a tire iron while walking towards you and you strike him with your hand.

  • You smack a man you placed in custody because he is not moving fast enough.

Erklärung

Frage 86 von 86

1

You are a citizen standing outside a variety store when the door flies open and a male being chased by who you know to be the owner. The owner is yelling "stop thief". Would Section 494 (1) (i) (ii) allow you to legally assist the owner in making a lawful arrest?

Wähle eine der folgenden:

  • Yes

  • No

Erklärung

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