Which organisational structure is based on grouping by departments?
Product / service grouping
Functional grouping
Customer grouping
What are the main departments in an organisation?
Marketing, Computing, Human Resources, Operations
Marketing, Computing, Administration, Operations
Marketing, Finance, Human Resources, Operations
Removing a level of management is called...
Divestment
Downsizing
Delayering
Which of these are not a feature of a tall structure?
Few promotion opportunities
Narrow span of control
Long lines of communication
Empowerment can be defined as...
Overseeing the work of subordinates
Being accountable to other staff
Passing authority down the organisation
