The Boston Consulting Group growth-share matrix classifies four types of Strategic Business Units (SBU's). They are ___, ___, ___, and ___.
product; price; promotion; placement
sales; market share; price; promotion
stars; cash cows; question marks; dogs
planning; implementing; leading; controlling
market penetration; market development; product development; diversification
Which of the following involves adapting a firm to take advantage of opportunities in its constantly changing environment?
long-range planning
short-range planning
media planning
strategic planning
annual planning
Which of the following is a useful tool for identifying growth opportunities?
a socket wrench
the business portfolio
the product/market expansion grid
the value chain
the value delivery network
Which of the following is the process of dividing a market into distinct groups of buyers with different needs, characteristics, or behaviors?
market targeting
market segmentation
positioning
marketing strategy
differentiation
All of the groups within a company are called the ___.
culture
diversity
internal environment
climate
range
Which of the following terms is used to describe the factors and forces outside marketing that affect marketing management's ability to build and maintain successful relationships with target customers?
the marketing environment
the cultural environment
target markets
the marketing mix
Despite the data glut that marketing managers receive, they frequently complain that they lack ___.
enough information of the right kind
timely information
accurate information
reliable information
valid information
Which step in the four-step marketing research process has been left out of the following list: defining the problems and research objectives, implementing the research plan, and interpreting and reporting the findings?
developing the research budget
choosing the research agency
choosing the research method
developing the research plan
comparing and contrasting primary and secondary data
___ is never simple, yet understanding it is the essential task of marketing management.
Brand personality
Consumption pioneering
Consumer buying behavior
Early adoption
Understanding the difference between primary and secondary data
Marketing stimuli consist of the four Ps. Which is NOT one of these?
product
promotion
price
productivity
place
Opinion leaders are sometimes referred to as ___.
the influentials
the upper uppers
the middle class
buzz marketers
networkers
The starting point of understanding a consumer's response to various marketing efforts is the ___ of a buyer's behavior?
belief
sub-culture
post-purchase feeling
stimulus-response model
post-purchase dissonance