Which of the following does NOT necessarily require an internet or intranet connection?
Employee portals
Cloud computing
Social media
HRIS
Which of the following initiatives facilitates the identification of best practices?
Setting baselines
Conducting benchmarking
Establishing balanced scorecards
Creating dashboards
Which two types of metrics are captured in an HR dashboard?
) HR metrics and human capital metrics
Process metrics and results metrics
Monetary metrics and non-monetary metrics
Short-term and long-term metrics
When assessing HR practices, measuring horizontal fit will ensure:
Alignment with the organization's strategic plan
Alignment between HR programs
Alignment with other departments' priorities
Alignment with employee value proposition
What federal legislation governs the collection and distribution of employee information?
PIPEDA
Human Rights Code
Employment Standards Act
Labour Relations Act
The 5C Model of HR Impact includes all of the following EXCEPT:
Client satisfaction
Consistency of practice
Compliance
Culture management
Compa-ratio is a metric that measures:
Compensation effectiveness
Salary distribution
Company performance curve
Compliance with legal requirements
If an interview question accurately predicts high performance on the job, this is an example of:
Criterion-related validity
Construct validity
Concurrent validity
Reliable validity
Inter-rater reliability occurs when:
Multiple candidates give the same answer to an interview question
Multiple candidate assessments yield the same result
Multiple interviewers give a candidate a similar rating
Multiple applications of the same measurement results in the same outcome
What forecasting methodology involves a group of experts in face-to-face meetings?
Nominal Group Technique
Delphi Technique
Regression Analysis
Markov Analysis
Measures of central tendency include all of the following EXCEPT:
Median
Mode
Mean
Quartile
There are a number of data collection designs for evaluating HR initiatives. Which type of design is necessary in order to assess causal relationships?
Qualitative designs
Quantitative designs
Experimental designs
Time series designs
Which of the following is used to evaluate the performance of different selection systems by comparing the net gains that accrue to the organization through their use?
Selection efficiency
Predictive validity
Utility analysis
Candidate acceptance rates
How do you calculate the return on investment of a training program?
Divide the net benefit of the program by the program cost
Subtract the program's cost from the program's benefit
Divide the benefits of the program by the cost of the program
Compare the monetary cost of the program to its non-monetary benefits
The quantitative plan that distributes funds to various functional areas is referred to as:
A balance sheet
A critical path
A budget
A cash flow statement
Which of the following would be an example of a criterion-referenced assessment?
Measuring an employee's performance against specific performance standards
Measuring an employee's performance against the performance of team members
Measuring an employee's performance relative to a normal curve
Measuring an employee's performance against the employee's own previous performance
Which of the following is false about time-series analysis?
Past data are used to predict future situations.
Ratio/trend analysis is a form of time-series analysis.
It is used to calculate the correlation coefficient between a dependent variable and an independent variable.
It is a forecasting tool used to predict future demand for resources.
Which of the following describes the Six Sigma doctrine?
Continuous improvement initiative
Personality assessment tool
Training evaluation methodology
Motivation theory